The Quality Edge

How to Gain C-Level Approval for a Major eQMS Project — and How to Build a Business Requirements Document That Wins Executive Support

In this episode of The Quality Edge, host Chris Nahil speaks with Christian Elliott, Quality Director at Kingspan Insulation, about what it really takes to secure executive approval for a major eQMS investment. While many quality leaders understand the need for a connected system, getting buy-in at the C-suite level is often where things fall apart. Christian shares his firsthand experience navigating that challenge, including how to build a Business Requirements Document that speaks in business terms, not technical language. You’ll also hear practical advice on simplifying your message, identifying the real problem you’re solving, and reporting success in a way that keeps leadership engaged long after approval is secured. If you're preparing for a budget discussion or trying to position quality as a strategic function, this episode gives you a clear way to approach it. Follow Us * LinkedIn @ETQ [https://www.linkedin.com/company/etq/] Presented by ETQ www.ETQ.com [http://www.etq.com] Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com [https://pcm.adswizz.com] for information about our collection and use of personal data for advertising.

From Cost Center to Value Creator: Rethinking the Business Case for Quality

In this episode of The Quality Edge, host Chris Nahil sits down with James Wells, Senior Analyst and Research Director at LNS Research, to tackle one of the biggest challenges facing manufacturers today: how to reposition quality from a cost center to a strategic advantage. Drawing from over a decade of research and his own experience in quality leadership, James shares what separates companies that merely manage compliance from those that make quality part of their competitive edge. They break down the shift from “little q” to “Big Q” thinking, the role of embedded quality across the value chain, and why the best-performing companies don’t just measure risk — they measure impact. If you're a quality leader trying to build a business case that resonates in the boardroom, or just looking to rethink how quality can drive performance, this one’s for you. Follow Us * LinkedIn @ETQ [https://www.linkedin.com/company/etq/] Presented by ETQ www.ETQ.com [http://www.etq.com] Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com [https://pcm.adswizz.com] for information about our collection and use of personal data for advertising.

Key Insights from the ETQ Pulse of Quality in Manufacturing 2025

In this episode of The Quality Edge, host Chris Nahil sits down with ETQ CEO Vick Vaishnavi to break down the findings from ETQ’s 2025 Pulse of Quality in Manufacturing survey. Based on insights from over 750 quality professionals across the U.S., Germany, and the U.K., the conversation covers the most pressing challenges in the industry, from workforce shortages and product recalls to how AI is starting to reshape operations on the shop floor. Vick shares where companies are seeing the fastest return on investment in quality, how AI is evolving from concept to practical tool, and why treating quality as a checklist item just isn’t cutting it anymore. Whether you're thinking about how to adapt to the next wave of manufacturing change or just want to benchmark your own quality strategy, this episode has the clarity and context you need. Follow Us * LinkedIn @ETQ [https://www.linkedin.com/company/etq/] Presented by ETQ www.ETQ.com [http://www.etq.com] Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com [https://pcm.adswizz.com] for information about our collection and use of personal data for advertising.

Welcome to The Quality Edge: Turning Quality into Your Competitive Advantage

Welcome to The Quality Edge, the show where we explore how organizations can turn quality from a compliance task into a strategic advantage. Hosted by Chris Nahil, this podcast brings you conversations with top manufacturers, seasoned executives, and forward-thinking leaders who are reshaping the role of quality in today’s business landscape. From linking quality data to financial results to building a culture of continuous improvement, every episode gives you practical insights you can apply to reduce risk, improve performance, and drive growth. If you’re ready to move beyond the checklist and see quality as a powerful tool for transformation, you’re in the right place. Subscribe now and don’t miss an episode. Follow Us * X @etqsoftware [https://x.com/etqsoftware] * Instagram @etqsoftware [https://www.instagram.com/etqsoftware] * LinkedIn @ETQ [https://www.linkedin.com/company/etq/] Presented by ETQ www.ETQ.com [http://www.etq.com] Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com [https://pcm.adswizz.com] for information about our collection and use of personal data for advertising.