Company Culture by Design: Michael Grochmal

Company Culture by Design: Michael Grochmal

Culture Isn't an HR Program—It's Leadership in Action How to Build an Intentional Workplace Culture Episode 312 (Michael is based in Ontario, Canada, repeat of #162) In this conversation with Michael Grochmal we explore: * why every organization already has a culture * the difference between intentional and accidental culture * how everyday behaviors define organizational values * building customer service into company culture * recognizing employees in meaningful ways * creating belonging for remote employees * using handwritten notes to strengthen relationships * learning from other successful organizations * why leaders should experience their own customer journey * how culture books reinforce organizational identity * creating accountability through agreement * why people need to understand the purpose behind expectations * building a learning organization * making culture part of everyday leadership ----- About our guest Michael Grochmal: Michael is Director of Culture for CEO Global Network. He's been a member for 14 years.  Before selling the company. he was President of AtlasCare for 12 years. Learn more about CEO Global Network  https://ceoglobalnetwork.com/ [https://ceoglobalnetwork.com/] ----- Key points from this conversation: * Company culture exists whether you intentionally create it or not. * Culture is simply an agreed set of behaviors and expectations. * Leaders should build culture by design rather than by accident. * Every action communicates a message to employees, customers and suppliers. * Small, consistent behaviors reinforce organizational values. * Employee recognition becomes meaningful when it is personal. * Leaders should regularly experience their business as customers. * Culture grows stronger when people understand the "why" behind expectations. * Remote employees require intentional efforts to feel connected. * Learning organizations create stronger leaders and stronger cultures. * Company culture belongs to everyone, not only the CEO. * Celebrating success reminds people that their work matters. * Accountability begins with shared agreement rather than imposed control. * Great cultures continuously evolve through observation, learning and refinement. ---- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.   Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.   Connect with George www.SpeechCoachforExecutives.com [http://www.speechcoachforexecutives.com/] https://superiorpresentations.net/ [https://superiorpresentations.net/] https://www.linkedin.com/in/georgetorokpresentations/ [https://www.linkedin.com/in/georgetorokpresentations/] https://www.youtube.com/user/presentationskill [https://www.youtube.com/user/presentationskills1]

How to Write Better Emails that Get Results: Liz Danziger

Stop Sending Emails You'll Regret How to Avoid Toxic Emails and Proptect Your Reputation Episode 311 (repeat of #134, Liz is based in L.A.) In this conversation with Liz Danziger we explore: * why writing begins with thinking * defining your purpose before writing * identifying the reader's priorities * choosing the right communication medium * avoiding emotional emails * writing persuasive business messages * reducing email length * placing your request where readers see it * improving credibility through grammar * using appreciation to increase response rates * editing before sending * the three Ps: purpose, person and point ----- About our guest, Liz Danziger: Liz is the author of four books published by major publishers including the business writing guide, "Get To The Point". She has decades of experience in helping teams to write clearly and confidently. Follow her on Linkedin https://www.linkedin.com/in/elizabethdanziger/ [https://www.linkedin.com/in/elizabethdanziger/] ----- Key Learning Points: * Most writing problems begin before the first word is written. * Define your purpose before you begin writing. * Know your main point before you start typing. * Always write with the reader in mind. * Business writing serves three primary purposes: inform, request or persuade. * Keep emails short and focused. * Place your main request near the beginning of the email. * Repeat the request at the end of the email. * Match your writing style to your reader's preferences. * Avoid emotional emails whenever possible. * Read every important email aloud before sending it. * Apply the "You Idiot Rule" to test the tone of an email. * Grammar mistakes reduce credibility. * Long emails are rarely read. * Separate detailed information into attachments when appropriate. * Thanking people increases the likelihood of a positive response. * Purpose, Person and Point provide a practical framework for better communication. * Shorter sentences improve readability. * Reread every message before sending. * For important messages, wait before editing whenever possible. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.   Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.   Connect with George www.SpeechCoachforExecutives.com [http://www.speechcoachforexecutives.com/] https://superiorpresentations.net/ [https://superiorpresentations.net/] https://www.linkedin.com/in/georgetorokpresentations/ [https://www.linkedin.com/in/georgetorokpresentations/] https://www.youtube.com/user/presentationskill [https://www.youtube.com/user/presentationskills1]

How to Develop Charisma: Scott Mason

What Greek Mythology Teaches About Leadership Charisma, Ethics and Influence: Lessons from Ancient Greece Episode 310 (Scott is based in New York City) In this conversation with Scott Mason we explored: * how charisma can be developed rather than inherited * why Greek mythology still offers practical leadership lessons * using mythological avatars as personal development tools * the connection between ethics and influence * how leaders shape organizations through personal identity * the difference between charisma and entertainment * creating curiosity as a communication strategy * the four foundational elements of charisma * why meaningful messages attract and repel people * discovering and developing your charismatic strengths * self-actualization and leadership growth * communicating with purpose and authenticity ----- About our guest, Scott Mason: Scott is a graduate of Columbia Law School and worked as legal counsel & a senior executive with government and nonprofit organizations for a quarter of a century. Scott's insights on Greek mythology and business success have appeared in book compilations and online magazines and blogs; he additionally was the founding host of the Greater New York City area's official podcast for Toastmasters International, the world's largest public speaking organization. Connect or follow Scott: https://www.linkedin.com/in/themythslayer/ [https://www.linkedin.com/in/themythslayer/] https://www.myfreedomrocks.com/ [https://www.myfreedomrocks.com/] https://www.youtube.com/@Myth_Slayer [https://www.youtube.com/@Myth_Slayer] ----- Key Lessons from this conversation with Scott Mason: * Charisma is a learnable skill, not a trait reserved for a gifted few. * Effective communicators develop charisma in ways that fit their personality and circumstances. * Greek mythology provides powerful metaphors for leadership, resilience and personal growth. * A personal mythological avatar can serve as a guide for decision-making and self-development. * Leadership begins with understanding the stories and identities we assign to ourselves. * Businesses often reflect the beliefs and self-image of their leaders. * Entertainment and charisma are not the same thing. * Strong communication combines presence with a clear message. * Curiosity is a powerful communication tool that keeps audiences engaged. * Ethical influence creates stronger and more sustainable leadership. * Charisma often attracts supporters while also creating resistance. * Growth requires moving beyond easy challenges and confronting meaningful obstacles. * Leaders should focus on developing their strengths rather than obsessing over weaknesses. * Every person possesses unique "charismatic gemstones" that can become their greatest communication assets. * Self-awareness and authenticity are essential foundations of lasting influence. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.   Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.   Connect with George www.SpeechCoachforExecutives.com [http://www.speechcoachforexecutives.com/] https://superiorpresentations.net/ [https://superiorpresentations.net/] https://www.linkedin.com/in/georgetorokpresentations/ [https://www.linkedin.com/in/georgetorokpresentations/] https://www.youtube.com/user/presentationskill [https://www.youtube.com/user/presentationskills1]

The Science Behind Intuition & Better Decisions: Sunil Godse

Trust Your Gut? What Neuroscience Reveals About Intuition The Four Types of Intuition Every Leader Should Understand Episode 309 (Sunil is based in London, Ontario) In this conversation with Sunil Godse we explored: * the science behind intuition and decision-making * how intuition operates through the subconscious mind * why trust is essential for business success * the connection between intuition and leadership * recognizing personal intuitive signals * positive and negative intuition cues * experiential intuition and learning from experience * relational intuition and building trust * situational intuition and reading environments * creative intuition and taking calculated risks * balancing intuition with logic and data * why entrepreneurs often ignore intuitive warnings * identifying intuition through past decisions * overcoming fear to act on intuitive insights * the opportunity cost of ignoring intuition * strengthening intuition through deliberate reflection ----- About our guest, Sunil Godse: Sunil's intuitive branding services helped a struggling $400,000 company earn $3.5 million in just over 2 years. He is the author of two books, "Gut: What it is. How to trust it. How to use it." and "Fail Fast. Succeed Faster". Learn about about his intuitive branding services at https://sunilgodse.com/ [https://sunilgodse.com/] Buy his books https://sunilgodse.com/books/ [https://sunilgodse.com/books/] ----- Key  points from this conversation with Sunil: * Intuition is not mystical; neuroscience research suggests it operates through the subconscious mind. * Intuitive processing can begin within milliseconds before conscious awareness. * Trust is built through intuition and plays a major role in business success. * Every person receives intuitive signals, but those signals are unique to the individual. * Positive intuitive signals encourage action, while negative signals warn against potential problems. * Intuition draws upon a lifetime of experiences stored in the subconscious. * Four forms of intuition influence decision-making: experiential, relational, situational, and creative intuition. * Experiential intuition relies on accumulated knowledge and past experiences. * Relational intuition helps determine whom to trust and collaborate with. * Situational intuition evaluates the environment and circumstances around a decision. * Creative intuition encourages people to pursue opportunities that may appear risky to others. * Many business failures occur when leaders ignore their intuitive warnings. * Trust within organizations increases engagement, productivity, and loyalty. * Employees become stronger contributors when they feel trusted and respected. * Effective leaders balance intuition, emotion, and rational analysis. * Reviewing past successes and failures helps identify personal intuitive signals. * Intuition grows stronger when people consciously reflect on their experiences. * Acting on intuition often requires courage because the path forward may be uncertain. * Fear frequently prevents people from following intuitive guidance. * Successful entrepreneurs often combine data with intuition rather than relying exclusively on either. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.   Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.   Connect with George www.SpeechCoachforExecutives.com [http://www.speechcoachforexecutives.com/] https://superiorpresentations.net/ [https://superiorpresentations.net/] https://www.linkedin.com/in/georgetorokpresentations/ [https://www.linkedin.com/in/georgetorokpresentations/] https://www.youtube.com/user/presentationskill [https://www.youtube.com/user/presentationskills1]

Why Sales & Marketing Often Clash & How to Fix It: Gary Garth

Get Sales and Marketing on the Same Page The Hidden Cost of Sales and Marketing Silos Episode 308 (Gary is based in Florida) In this converation with Gary Garth we explored: * why sales and marketing frequently become disconnected * the danger of measuring different goals within the same company * how shared revenue targets improve collaboration * the value of placing sales and marketing teams closer together * using customer objections to strengthen marketing content * creating effective sales enablement materials * building feedback loops that improve lead quality * measuring what matters throughout the sales funnel * integrating sales and marketing technology platforms * understanding customer motivations and buying behavior * evaluating customer lifetime value * mapping the customer journey to uncover growth opportunities ----- About our guest, Gary Garth: Gary is a serial entrepreneur, founder and CEO of https://elev8.io/ [https://elev8.io/] He's authored the zero to 100 million sales blueprint book, and the Goals Grit and Greatness Planner. He's been featured in Inc, Forbes, Success and many other prominent publications as a serial entrepreneurs since 2002. Gary has started and successfully exited six companies, including large outbound sales, call centres, radio advertising networks, and an award winning eight figure, digital marketing agency. ----- Key points from this conversation with Gary: * sales and marketing often operate with different priorities, language, and measurements * leadership must create alignment by focusing both departments on revenue outcomes * shared KPIs reduce finger-pointing and encourage collaboration * regular communication between sales and marketing improves performance * sales teams provide valuable customer intelligence that marketing can use * marketing content becomes more effective when it addresses real customer objections * understanding the customer journey requires input from both sales and marketing * measuring the entire funnel reveals where opportunities and problems exist * feedback loops improve lead quality and marketing effectiveness * customer lifetime value provides a better perspective than focusing only on lead volume * technology systems should be integrated to improve visibility and collaboration * mapping the customer journey exposes opportunities for growth, upselling, and referrals ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.   Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.   Connect with George www.SpeechCoachforExecutives.com [http://www.speechcoachforexecutives.com/] https://superiorpresentations.net/ [https://superiorpresentations.net/] https://www.linkedin.com/in/georgetorokpresentations/ [https://www.linkedin.com/in/georgetorokpresentations/] https://www.youtube.com/user/presentationskill [https://www.youtube.com/user/presentationskills1]