Your Intended Message

Catch People Doing Things Right: Lessons from Ken Blanchard’s Editor Martha Lawrence

Praise in Public, Criticize in Private Leadership Lessons with Martha Lawrence Episode 279 ( Martha is based in San Diego, CA) In this conversation with Martha Lawrence, we explore: * how the culture of positivity shaped Ken Blanchard’s leadership philosophy * why The One Minute Manager changed how organizations lead and communicate * how to apply “catch people doing things right” both at work and at home * the fine line between genuine praise and shallow flattery * what “servant leadership” really means in practice * how leaders can help team members by asking better questions * how Martha Lawrence turned trauma into meaningful creative work * why apologizing and letting go of ego strengthen leadership * how Ken Blanchard modeled love and humility in leadership * how positivity and purpose can transform organizations and lives ----- About our guest Martha Lawrence: She's a vertern book editor who has edited hundreds of book including major bestsellers - Feel the Fear and Do it Anyways and The One Minute Enrepreneur. As the executive editor at Blanchard, she worked with business guru, Ken Blanchard for over two decades. Learn more about Martha and her new book at https://marthalawrence.com/ [https://marthalawrence.com/] Books by Ken Blanchard https://www.kenblanchardbooks.com/ [https://www.kenblanchardbooks.com/] Wow! More resources from Ken Blanchard https://www.blanchard.com [https://www.blanchard.com/]/ ----- Key Lessons from this conversation with Martha Lawerence: * Positive leadership is rooted in valuing people as much as results. * The One Minute Manager principles — clear goals, one-minute praising, and one-minute redirects — remain timeless leadership tools. * Catching people doing things right is more effective than focusing on mistakes. * Praise in public, criticize in private — simple rule, powerful impact. * Servant leadership means inverting the hierarchy: leaders serve their teams. * Leadership is learned behavior; empathy and humility can be practiced. * The best leaders help others grow by asking, “How can I help you do your job better?” * Adversity can become the catalyst for purpose and contribution. * Apologizing well is a leadership strength, not a weakness. * Real leaders let go of ego — as Ken Blanchard says, ego means “edging good out.” ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.   Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.   Connect with George www.SpeechCoachforExecutives.com [http://www.speechcoachforexecutives.com/] https://superiorpresentations.net/ [https://superiorpresentations.net/] https://www.linkedin.com/in/georgetorokpresentations/ [https://www.linkedin.com/in/georgetorokpresentations/] https://www.youtube.com/user/presentationskills [https://www.youtube.com/user/presentationskills1]

What Nature Teaches About Communication: Hugh Coppen

The Power of Listening—Lessons from Elephants and Lions Elephant Wisdom: Be Still, Listen, and Lead Episode 278: (Hugh is based in San Fransico) In this conversation with Hugh Coppen we explore: * how animals communicate clearly without words * why listening is a survival skill in nature—and in business * what elephants and lions can teach us about leadership * how body language signals intent, trust, and respect * the importance of belonging and team spirit * why patience and silence build awareness * how communication extends across species * how natural systems model mutual respect and cooperation * how immersion in wilderness renews perspective and purpose * the elephant’s message for human beings: listen, think, and be content ----- About our guest, Hugh Coppen: Hugh grew up on his family farm in Zimbabwe where he developed his lifelong passion for wildlife and nature in the African wilderness. He eagerly spreads his love of nature and lessons from wildlife. He has severed as CEO of companies in the US, Canada and the UK. He leads safaris to Zimbabwe to help connect you with nature and the lessons of African wild life. https://tasimba.com/ [https://tasimba.com/] ----- Key lessons from this conversation: * Listening deeply reveals more than speaking. * Body language is the oldest and most honest form of communication. * Smell, sound, and stillness carry powerful meaning. * Awareness depends on observation and patience. * Trust and belonging are essential survival messages. * Respect sustains harmony and safety. * Communication includes shared signals across species. * Leadership in nature depends on clarity and calm. * Contentment and self-awareness are signs of true wisdom. * Happiness is created, not consumed. ------ ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.   Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.   Connect with George www.SpeechCoachforExecutives.com [http://www.speechcoachforexecutives.com/] https://superiorpresentations.net/ [https://superiorpresentations.net/] https://www.linkedin.com/in/georgetorokpresentations/ [https://www.linkedin.com/in/georgetorokpresentations/] https://www.youtube.com/user/presentationskills [https://www.youtube.com/user/presentationskills1]

Align Conscious and Subconcsious Intentions: Vince Poscente

Managing Fear and Chaos The Ant, the Elephant, and the Earthquake Episode 277 (Vince is based in Dallas, Texas) In this conversation with Vince Poscente we explore: * how fear operates in both the conscious and subconscious mind * why alignment between intention and emotion determines progress * the meaning behind “there’s no linear way out of chaos” * how to face personal earthquakes like loss, failure, or crisis * why breathing is the antidote to panic and paralysis * how curiosity and letting go create the “third reality” for problem-solving * the role of outside perspective in breaking self-sabotaging patterns * how to reframe fear as a source of drive rather than a block * why connection and community are critical after trauma * how leaders can model vulnerability and emotional awareness ----- About our Guest, Vince Poscente: Vince is a New York Times best selling author of eight books including his latest, The Earthquake. He is president of Board Developer providing sound advice for high growth companies. You can learn more about Vince Poscente and order his latest book at  www.VincePoscente.com [http://www.vinceposcente.com/] ---- Key Lessons from this conversation with Vince Poscente: * Fear grows when we run away from it and shrinks when we face it directly. * The conscious mind (the ant) must align with the subconscious (the elephant) to move forward effectively. * There’s no straight path out of chaos — progress comes through curiosity and releasing control. * Breathing interrupts the brain’s fear response and helps bypass the amygdala’s freeze-flight-fight loop. * Fear can be reframed as a motivator rather than an obstacle — make fear your friend. * Personal earthquakes (crises) expose misalignment between conscious intention and subconscious patterns. * Healing requires acknowledging pain rather than suppressing it — the “solution loop” starts there. * Outside perspectives can reveal paths we can’t see on our own. * Connection and community are essential for long-term recovery — isolation fuels dysfunction. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.   Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.   Connect with George www.SpeechCoachforExecutives.com [http://www.speechcoachforexecutives.com/] https://superiorpresentations.net/ [https://superiorpresentations.net/] https://www.linkedin.com/in/georgetorokpresentations/ [https://www.linkedin.com/in/georgetorokpresentations/] https://www.youtube.com/user/presentationskills [https://www.youtube.com/user/presentationskills1]

Make Your Messages Stick with Brain Glue: James I Bond

Why Logic Doesn’t Sell — and What to Do Instead Brain Glue: Why Emotion Beats Logic in Business Communication Episode 276 (James is bases in LA, California) In this Conversation we Explore: * Why the emotional brain makes 90% of our decisions * How rhyme, rhythm, and repetition make ideas memorable * The secret power of metaphors and analogies in persuasion * What “Brain Glue” is and how to apply it in marketing and leadership * Why logic kills sales and how to reframe your message emotionally * The psychology behind successful brand names and slogans * How humor and passion build trust and connection * Real-world examples of how a name change or focus can skyrocket sales * The behavioral triggers that make communication stick * How leaders can craft messages that resonate, not evaporate ----- About our guest, James I Bond: James Bond is one of America's leading behavioral management and marketing specialists. He is author of the bestselling book, BRAIN GLUE - How Selling Becomes Much Easier by Making Your Ideas "Sticky" Learn more about his book at www.BrainGlue.com [http://www.brainglue.com/] ----- Key Learning points from this conversation with James I Bond: 1. Emotion Drives Decisions * Over 90% of decision-making (including financial) is emotional, not logical. * Logical arguments alone often fail to persuade because they bypass the emotional brain. 2. Rhyme and Rhythm Create Memory Hooks * Poetry, rhyme, and sound patterns activate emotional centers and make ideas unforgettable. 3. Use Visual or Sensory Context * Statistics and facts gain impact when tied to vivid imagery or sensory descriptions. 4. Emotional Selling Beats Logical Selling * Stories, metaphors, and analogies trigger empathy and attention more effectively than logic. 5. Metaphor and Analogy Are Powerful Tools * “Men Are from Mars, Women Are from Venus” turned a modest book into a worldwide bestseller. 6. Alliteration Amplifies Appeal * Repeated sounds in names and slogans (Coca-Cola, PayPal, Best Buy) make them easier to recall. 7. Humor Builds Connection * Laughter produces oxytocin, increasing openness and receptivity to your message. 8. Renaming Can Transform Success * The right name reframes perception — “Sell More” became “Brain Glue,” and sales soared. 9. Focus Creates Breakthrough Growth * Simplify your market and message — one clear focus can multiply results. 10. Passion Is Contagious * Selling is the transference of passion; when you express genuine enthusiasm, others feel it. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.   Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.   Connect with George www.SpeechCoachforExecutives.com [http://www.speechcoachforexecutives.com/] https://superiorpresentations.net/ [https://superiorpresentations.net/] https://www.linkedin.com/in/georgetorokpresentations/ [https://www.linkedin.com/in/georgetorokpresentations/] https://www.youtube.com/user/presentationskills [https://www.youtube.com/user/presentationskills1]

To Be a Good Leader, Be a Good Follower: Keith Willis

Feedback First: The Starting Point for Better Sales Coaching Listen for What Isn’t Said: The Coaching Skill Most Managers Miss Episode 275 (Keith is based in Philladephia) In this conversation with Keith Willis, we explore: * why real coaching starts with clarity, not a barrage of questions * how an Army leadership mindset accelerates business coaching outcomes * the pharma sales reality and why managers must coach for influence over time * a practical cadence for field rides, feedback, and field coaching reports * a three-step coaching move: say it, support it, then ask for their view * spotting belief barriers (like “I hate being closed”) and reframing them with stories * listening for the unsaid—naming hesitancy to surface the real issue * how to kick-off a coaching culture with a 7:1 positive feedback ratio ----- About our guest, Keith Willis: Keith is the president and founder of Core Management Training. He helps organizations build leadership competencies, coaching systems and sales performance frameworks that strengthen managers and elevate teams. A former U.S. Army Captain he honed his skills in team building, strategic planning and leadering before translating those lessons into coaching for leaders in the pharmaceutical industry. Learn more about Corel Management Training and their programs https://coremanagementtraining.com/ [https://coremanagementtraining.com/] ----- Key Learning Points: * change is constant—assume the environment will shift and prepare people to adapt. * military leadership and great business coaching share more similarities than most think. * start with assessment before training: interviews, 360s, and gap-mapping. * pharma selling is influence over time, not a one-meeting close—so coach for the long game. * field ride-alongs plus clear field coaching reports (FCRs) remain essential. * the common coaching mistake: endless questions that hide the manager’s point of view. * better sequence: say it, support it with observations/data, then ask for reaction. * coach beliefs, not only skills (e.g., why a rep avoids closing). * listen for what’s not said; name hesitancy and invite the real conversation. * to launch coaching at scale: begin with positive feedback, aim for a ~7:1 ratio before tougher notes, use a simple model, and weave coaching into 1:1s. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.   Your host is George Torok George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.   Connect with George www.SpeechCoachforExecutives.com [http://www.speechcoachforexecutives.com/] https://superiorpresentations.net/ [https://superiorpresentations.net/] https://www.linkedin.com/in/georgetorokpresentations/ [https://www.linkedin.com/in/georgetorokpresentations/] https://www.youtube.com/user/presentationskills [https://www.youtube.com/user/presentationskills1]