Ep47: Wendy McSparren on scaling a group practice with systems
Behavioral health operations software is becoming essential for group practice owners who want to grow without letting referrals, billing, follow-up, and client communication fall through the cracks.
In this episode of Your Group Practice, Dan King speaks with Wendy McSparren, founder of WPA Therapy and Admira, about what happens when a therapy practice outgrows notebooks, spreadsheets, duct-taped systems, and EHR workflows that were never designed to manage the full client journey.
Wendy shares how launching WPA Therapy during the pandemic exposed the operational complexity behind group practice growth. With demand for care rising quickly, she and her husband, John began building Admira, a system designed specifically for behavioral health practices.
In this conversation, Dan and Wendy explore:
• Why EHRs often fall short before and after clinical care
• How referral workflows can become both a care issue and a business bottleneck
• Why clinicians can use systems thinking as a leadership advantage
• How AI receptionists may support access without replacing human care
• Why scaling a practice requires getting key processes out of the owner’s head
This episode is a practical and thoughtful look at what it takes to build a more organized, humane, and scalable group practice.
Transform Your Group Practice
Actionable insights for practice owners and clinicians who want to lead, grow, or exit with purpose. This is the podcast shaping a stronger mental health system — one practice at a time.
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About the Host
Dan King is a lawyer turned private equity founder with a passion for fixing burnout in mental health. With a background in M&A, Shark Tank deals, and psychology, he now leads Fireside Strategic — investing in group practices that put people first.
* LinkedIn: linkedin.com/in/danmking
* Website: firesidestrategic.com