Nancy Henriquez on MSP Growth, AI, and Exits

Nancy Henriquez on MSP Growth, AI, and Exits

Visit channelinsider.com for more information about MSP and IT channel trends, including the latest news and expert analysis from around the world. Timestamps: 00:00 Introduction 01:06 Meet Nancy Henriquez 02:49 What past channel transitions can teach MSPs 05:01 How MSP owners should lead through AI change 07:43 Helping customers move beyond “we want AI” 10:18 MSP exit planning and private equity pressure 13:41 Burnout and the personal side of business ownership 16:36 Why Henriquez continues to focus on the channel 19:32 Where MSPs have room to grow next 22:25 Evaluating new vendors and channel entrants 28:12 AI agents, trust, and the human role in MSP work 31:17 Advice for new MSP founders 33:27 What to do at a business crossroads 35:09 What’s next for Nancy Henriquez 37:12 Closing A new episode of Channel Insider: Partner POV is released every other Thursday.  Watch the interview on YouTube [https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA] @ChannelInsider_NewsAndTrends If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at partnerpov@channelinsider.com [partnerpov@channelinsider.com] For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com [https://www.channelinsider.com/] Connect with Channel Insider on LinkedIn [https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true].  Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.  The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell. Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

How Caylent Is Building an Anthropic AI Practice for the Enterprise

Subscribe for more Channel Insider conversations with technology leaders, channel executives, MSPs, vendors, and AI innovators. A new episode of Channel Insider: Partner POV is released every other Thursday.  Watch the interview on YouTube [https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA] @ChannelInsider_NewsAndTrends If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at partnerpov@channelinsider.com [partnerpov@channelinsider.com] For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com [https://www.channelinsider.com/] Connect with Channel Insider on LinkedIn [https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true].  Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.  The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell. Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

How Leasing Helps Channel Partners Win Bigger Deals

EPISODE TIMESTAMPS 00:00 — Introduction to leasing, financing, and device lifecycle management 01:06 — What CHG-MERIDIAN does and how it supports channel partners 02:43 — CHG-MERIDIAN’s global footprint 03:59 — Why partners should rethink leasing as a strategic sales tool 05:46 — Which channel partners benefit from leasing and lifecycle services 06:54 — CapEx vs. OpEx amid tighter IT budgets 08:23 — How lifecycle services help mid-market partners compete for larger deals 09:30 — Managing devices across countries and regions 11:01 — Turning hardware refresh cycles into long-term customer relationships 12:57 — Device disposal, data leakage, and enterprise security risks 14:35 — Missed partner opportunities in financing and lifecycle services 16:12 — The rise of device-as-a-service and its impact on the channel 17:46 — Partner success stories with leasing and lifecycle services 19:37 — Biggest untapped 2026 opportunity for channel partners 21:01 — Why economic volatility makes flexible financing more important 22:22 — Where partners and viewers can learn more 23:04 — Closing thoughts and where to watch or listen A new episode of Channel Insider: Partner POV is released every other Thursday.  Watch the interview on YouTube [https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA] @ChannelInsider_NewsAndTrends If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at partnerpov@channelinsider.com [partnerpov@channelinsider.com] For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com [https://www.channelinsider.com/] Connect with Channel Insider on LinkedIn [https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true].  Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.  The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell. Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Delta Bear CEO: Deepfake Attacks Create MSP Opportunity

Timestamps: 00:00 – Introduction to Delta Bear and deepfake cyber threats 01:01 – Delta Bear’s mission, customers, and cybersecurity focus 03:19 – Why deepfakes are becoming operational for attackers 05:02 – How Delta Bear combines detection technology with security expertise 07:18 – CEO/CFO impersonation scams and financial damage 10:45 – Cyber insurance gaps around AI and deepfake risk 12:47 – Why businesses need to read the fine print on coverage 14:20 – Customer due diligence and shared responsibility in cybersecurity 16:12 – Live synthetic identity demonstrations and customer reactions 18:09 – Why MFA, endpoint security, and IAM may miss deepfake attacks 21:25 – Delta Bear customer success stories 24:27 – Industries and regulated sectors where deepfake defense matters 29:24 – MSP opportunities around AI-driven deepfake detection 32:35 – How defenders can stay ahead of AI-enabled attackers 34:53 – Why deepfake detection may become a standard security layer 37:43 – Where to learn more about Delta Bear 38:17 – Closing remarks and where to watch or listen A new episode of Channel Insider: Partner POV is released every other Thursday.  Watch the interview on YouTube [https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA] @ChannelInsider_NewsAndTrends If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at partnerpov@channelinsider.com [partnerpov@channelinsider.com] For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com [https://www.channelinsider.com/] Connect with Channel Insider on LinkedIn [https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true].  Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.  The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell. Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Logically CEO on Cybersecurity, Board Risk, AI ROI, and Tool Sprawl

Timestamps 00:00 Intro 00:40 Meet Logically CEO Joshua Skeens 01:34 What Logically does and who it serves 06:07 Why cyber risk is now a board-level concern 07:48 How MSPs should explain cybersecurity to boards 09:42 Why cybersecurity is now tied to brand protection 10:54 How MSPs can become strategic advisors 12:57 Customer success story after a major merger 14:56 The hidden cost of security tool sprawl 17:29 Best-of-breed vs. consolidation strategies 19:25 How AI can connect disparate security tools 22:31 Why 2026 may be the year of AI disappointment 25:10 One priority MSPs should focus on now 26:20 What’s next for Logically 27:32 Where to learn more about Logically A new episode of Channel Insider: Partner POV is released every other Thursday.  Watch the interview on YouTube [https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA] @ChannelInsider_NewsAndTrends If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at partnerpov@channelinsider.com [partnerpov@channelinsider.com] For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com [https://www.channelinsider.com/] Connect with Channel Insider on LinkedIn [https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true].  Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.  The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell. Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.