Soft Skills Engineering

Episode 490: How do I break into software dev from QA automation and underselling

In this episode, Dave and Jamison answer these questions: 1. Hi Dave and Jamison, I’ve been in QA/QA automation for 13 years now with a CS degree, and I’ve been trying to change my role to a software developer for a while. My only issue is that every time I brought my career aspirations to my managers they seemed to “not care” or give vague answers to “kick the can down the road”. In the past I fully demonstrated I can do the work by submitting bug fixes, writing and deploying a few microservices by myself (all product feature work), on top of performing my QA duties. I get high marks in my performance reviews, but that doesn’t seem to be enough! I also seem to attract some resentment from my team (silently but it’s noticed) as they see a QA trying to soak up their dev work and I get a strong “stay in your lane” vibe. I do it to help them, not take all of their work. Any advice? Am I approaching this the wrong way? And what would you do in my situation? Thanks and all the best! 2. Hi! Three years ago, I relocated from a third-world country to Europe for work. I tend to undersell myself a lot. I know I am a competent, hard-working, and smart engineer. I have strong opinions and can evaluate trade-offs. I can participate in discussions about complex systems, and I have experience managing projects. But sometimes I’m afraid of looking dumb and scared of confrontation. This means I rarely voice my opinions or suggestions. I often let go of them at the slightest objection, even if I believe the other person is mistaken. Whenever I speak or comment on a subject in Slack, I always use phrases like “I’m not 100% sure”, “as far as I remember”, or “I have to look it up but I think … “. These would not matter If I was showing my confidence through other means like participating in discussions confidently, but these all add up to create an image of someone reliable in getting things done, but not reliable at taking more responsibility. I was not like this before moving. Occasionally I struggle with the language when in big meetings or talking about complex matters, but I’m comfortable with English. It has an effect for sure, but it is not the cause. I’m going to start a new position and I want to have a longer career there. But I’m afraid that I can not give myself the head start I know I’m capable of. How can I improve my own personal onboarding process and let my new colleagues and manager know how lucky they are to have me on their team?

Episode 489: Ethical dilemma for a gambling app dev and ethical employers

In this episode, Dave and Jamison answer these questions: 1. Hey Jamison and Dave, love your show! A question for you guys coming all the way from the Netherlands 🧀 I’ve started as a software engineer in a gambling company lately and the moral aspect of it bothers me a bit. And while listening to you talking about the importance of accessibility in the last episode (#488) I came up with this moral dilemma: should a developer push for making a gambling app more accessible for users with disabilities or better not to? 😅 Thank you 🖤 2. Listener Arie Marie asks, What are some good ways to research prospective employers to see if they have a strong commitment to ethical and human values? What are good questions to ask prospective employers during an interview? How can I be a developer and do what I love, and know that I’m not making the income inequality greater? How do you develop a lens to look at a company and discern it’s positive impact? How do you know if you’re making the world a better place?

Episode 488: How do I survive in a culture of optics and jira slacker

In this episode, Dave and Jamison answer these questions: 1. Hey Dave and Jamison, Big fan of the show — listening from Portugal! (Proof that even across the Atlantic, software politics are universal.) I’m a tech lead, and lately I’ve noticed a culture where people seem to care way more about how things look than what actually gets done. It’s like the appearance of productivity matters more than real impact. Honestly, it drives me nuts!! I know politics are part of any organization, and way more in a leadership role, but this feels excessive. As someone who values substance and solid engineering, how do I deal with or influence this kind of culture without losing my sanity (or turning into one of those “optics-first” people myself)? Thanks for all the insights and laughs. Kudos from Portugal! 2. Listener Charlie says, I’m fresh out of college at my first software engineering job. Several months ago I was appointed the accessibility champion for my team. I proposed a few items in the quarterly planning session, but I think it wasn’t enough. My project manager called out our whole team, but I think it was mostly aimed at me. I’ve been struggling with creating Jira cards, shaping with the team, writing a11y guidelines, etc. It’s tedious and I’m not really familiar with this kind of work. How can I get better at the “other stuff” besides just writing code? P.S. I volunteered for this responsibility 😩

Episode 487: My manager ignores me during 1:1's and I am required to work in an empty office

In this episode, Dave and Jamison answer these questions: 1. “My manager insists on a weekly 1:1 with me, but he rarely pays attention. He’s often on his laptop, texting, checking email — basically anything but listening. I’ve tried sending agendas, rescheduling, reducing frequency, waiting until he’s less busy — nothing helps. I’ve even started sitting in silence until he notices I’ve stopped talking, but that only works for a minute. This has caused real problems. For example, he almost had me cancel a million-dollar project because he misheard me say “Java” instead of “JavaScript.” When he finally realized I was right, he said, “Every time I heard Java I automatically tuned out.” How do I handle a 1:1 with a manager who won’t pay attention, without risking my work or my relationship with him?” 2. “I’ve worked for a big retailer for 10 years now and I used to really enjoy it. I liked my team a lot, problems we worked on, technologies we used. Unfortunately the last few yours brought a few rounds of layoffs and my old team doesn’t exist anymore and the new team is pretty much awful. They’re all on the East Coast, while I’m on the West Coast. I’m required to work EST hours but also to commute to the office 5 days a week and sit there alone and talk to my team on zoom. I’m a staff software engineer and I haven’t been programming much for the past year. Most of my time is spent in calls, I start every day with the same 3 calls. I live 50 miles from the office and I take a company shuttle that leaves at 7am. I’m required to join the calls from my phone. I leave for work at 6:30am, I’m back at home at 6:30pm. A few times a week I need to do deployment at 10pm. I tried speaking to my manager and to my director. They don’t care. My every attempt to improve our processes is met with opposition. My manager is afraid of changes. I can’t believe this is where I am but I’m too tired to prepare for job hunting. I can’t afford to quit. I don’t know how to get myself on track and dust off my programming and interviewing skills. I’m praying they’ll lay me off so that I can use the severance to do all those things. But this isn’t really a plan, it’s wishful thinking, and I’m afraid that my career options are getting worse by the minute. Do you have any advice on how to get myself out of this hell hole?”

Episode 486: No one on my team talks and skip level meetings

In this episode, Dave and Jamison answer these questions: 1. I work at a big tech company on a remote team of about 10 people, and most of them have been here for 5+ years. I’m in the “newer” half of the team with 4 years here. My problem is, in group meetings, absolutely NO ONE talks. I mean zero small talk, they have trouble responding to simple yes or no questions. Everyone participates thoroughly when it’s a technical discussion, but it’s clear no one has any interest in speaking more than necessary. We used to have one super talkative guy on our team, and even then it was mostly silence to his chats about his weekend. Is there anything I can do to get these people to speak at least a little bit? It feels insane how little I know about these people after 4 years. P.S. even in one on one chats, almost all of them shut down small talk 2. A coworker told me that I should be having quarterly one-on-one’s with my skip to make sure they’re aware of all the good stuff I’ve been up to and my goal of promotion. This sounds correct, but feels weird when I think about setting this up. I haven’t had much direct communication with my skip, just a few responses to his questions during design meetings, but nothing else really. How do I feel less weird about this?