The Food Service Growth Show

Strategies That Made Friends & Brgrs a Top Burger Chain in Finland

Welcome back to another exciting episode of the Food Service Growth Show, where we dive deep into the stories, strategies, and secrets of some of the most successful foodservice brands across the globe.  Today’s episode is an absolute treat for foodservice industry professionals and enthusiasts alike, as we’re joined by the prominent leader in the food service industry, Isak Fagerholm, COO at Friends & Brgrs, one of Finland’s most beloved burger chains. In this episode, Carl Jacobs, CEO of Apicbase, and Isak Fagerholm, COO at Friends & Brgrs, will talk about... ✅ How Friends & Brgrs overcame early challenges? ✅ Friends & Brgrs’ journey from 1 to 29 restaurants ✅ How Partners helped Friends & Brgrs professionalize and expand? ✅ How Friends & Brgrs adapted its expansion goals after COVID? ✅ The role of KPIs in driving success at Friends & Brgrs  ✅ How Friends & Brgrs maintains quality across restaurants? ✅ How Friends & Brgrs retains talent in a competitive industry? ✅ The role of technology in running a 30-outlet restaurant chain ✅ Solving problems and building relationships at Friends & Brgrs ✅ What is the next big thing in the food service industry? Every business faces its own set of challenges when starting, and Friends & Brgrs is no exception. Isak talks about the key hurdles they encountered in the early days and, more importantly, how they overcame them. Isak will take us through the entire journey of Friends & Brgrs. He will highlight the key decisions, growth phases, and milestones that helped them scale their operations.  From humble beginnings to operating 29 locations, the growth story of Friends & Brgrs is nothing short of impressive.  As a company grows, so does the complexity of its operations. Friends & Brgrs knew they couldn’t achieve their ambitious growth goals alone. Isak will share how strategic partnerships helped them professionalize their operations and expand their footprint. From aligning with the right investors to partnering with right vendors, the role of collaboration in their success is a central theme. Isak explains how the chain reevaluated its expansion goals in light of the pandemic. The COVID-19 pandemic disrupted the entire food service industry, forcing brands to rethink their strategies and operations.  For any restaurant chain, measuring success is key. Friends & Brgrs employs a range of KPIs (Key Performance Indicators) to ensure they stay on track and continuously improve their performance.  One of the biggest challenges for multi-unit operations is maintaining consistent quality across all locations. Isak shares the strategies that Friends & Brgrs uses to ensure that every burger served, whether in Helsinki or Stockholm, meets the same high standards.  Isak reveals the initiatives they’ve implemented to retain talent, from creating a positive work c Learn how our restaurant management solutions [https://get.apicbase.com/?utm_source=Podcast&utm_medium=Buzzsprout&utm_campaign=2023] help your restaurant business keep costs under control. ✅ Subscribe and stay updated with new episodes: 👉 Spotify [https://open.spotify.com/show/5ul8QfGhapUEUPXWLqxqd] 👉 Apple Podcast [https://podcasts.apple.com/in/podcast/the-food-service-growth-show/id1657371387] 👉 Amazon Music [https://music.amazon.com/podcasts/c08a298e-b735-4fa0-85c5-2eab972718e1/the-food-service-growth-show] 👉 Google Podcast [https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy9jNmI2MGMwOC9wb2RjYXN0L3Jzcw] ✅ Follow Apicbase on social media: 👉 LinkedIn [https://www.linkedin.com/company/apicbase/] 👉 Instagram [https://www.instagram.com/apicbase/] 👉 Facebook [https://www.facebook.com/apicbase] 👉 Twitter [https://twitter.com/apicbase]

Key Strategies That Turned Hawaii Poké into a Swedish Restaurant Powerhouse

Welcome to yet another insightful episode of the Food Service Growth Show! In this exciting episode, we're thrilled to have Carl Jacobs, CEO of Apicbase, in conversation with Aaron Colman, CEO of Hawaii Poké. This episode delves deep into the key strategies that have propelled Hawaii Poké from its humble beginnings to becoming a powerhouse in the Swedish restaurant scene. They will talk about... ✅ The Humble Beginning of Hawaii Poké ✅ How Innovative Thinking Grew a Single Restaurant into a Chain ✅ How Hawaii Poké Navigated the Challenges of the Early Days ✅ How Hawaii Poké Grew from a Single Restaurant to 22 Locations ✅ How to Strategise Growth Based on Diverse Restaurant Experiences ✅ How to Shift Focus from Operations to Business Strategy ✅ How Hawaii Poké Stands Out From the Competition ✅ How Technology Influences Operations in the F&B Industry ✅ How to Optimise Operations to Offset Rising Food Costs ✅ Top Learnings That Drive Success in the F&B Industry The journey of Hawaii Poké began with a single, modest restaurant, and in this video, Aaron Colman shares the fascinating story of how innovative thinking and a commitment to quality helped transform that single location into a thriving chain.  He will recount the early days of Hawaii Poké, shedding light on the challenges faced and the strategies employed to overcome them. From navigating the growing pains of a new venture to scaling up operations, Aaron offers a behind-the-scenes look at the evolution of Hawaii Poké. We'll explore how Hawaii Poké expanded from its original location to an impressive network of 22 restaurants. Aaron provides valuable insights into the strategic decisions that fueled this remarkable growth.  He emphasizes the importance of leveraging diverse restaurant experiences to inform and drive growth strategies. You'll find actionable takeaways on how to strategize growth effectively. A key theme of the conversation is the shift in focus from day-to-day operations to broader business strategy. Aaron discusses how Hawaii Poké has managed this transition and the impact it has had on the brand's success. He highlights how a clear strategic vision can lead to sustained growth and competitive advantage in the restaurant industry. Hawaii Poké stands out from the competition in several ways, and Aaron shares the unique elements that differentiate the brand. He also discusses how technology plays a crucial role in the food and beverage industry, influencing operations and customer experiences. From optimizing operations to offset rising food costs, technology has become an essential tool in Hawaii Poké's arsenal. If you find this episode enlightening, don’t forget to like, follow, and subscribe to our channel.  We have many more informative episodes lined up that delve into various aspects of the food service industry.  Learn how our restaurant management solutions [https://get.apicbase.com/?utm_source=Podcast&utm_medium=Buzzsprout&utm_campaign=2023] help your restaurant business keep costs under control. ✅ Subscribe and stay updated with new episodes: 👉 Spotify [https://open.spotify.com/show/5ul8QfGhapUEUPXWLqxqd] 👉 Apple Podcast [https://podcasts.apple.com/in/podcast/the-food-service-growth-show/id1657371387] 👉 Amazon Music [https://music.amazon.com/podcasts/c08a298e-b735-4fa0-85c5-2eab972718e1/the-food-service-growth-show] 👉 Google Podcast [https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy9jNmI2MGMwOC9wb2RjYXN0L3Jzcw] ✅ Follow Apicbase on social media: 👉 LinkedIn [https://www.linkedin.com/company/apicbase/] 👉 Instagram [https://www.instagram.com/apicbase/] 👉 Facebook [https://www.facebook.com/apicbase] 👉 Twitter [https://twitter.com/apicbase]

Top Tips for Running Successful Airport Restaurants | Proven Strategies from The Restaurant Group

Welcome to another exciting episode of the Food Service Growth Show! In this episode, we are thrilled to dive into the "Top Tips for Running Successful Airport Restaurants."  Get ready for an insightful and comprehensive discussion, as we have a very special guest joining us today. Dean wilson Hartles, the esteemed Director of Food & Drink at The Restaurant Group, brings his wealth of knowledge and decades of experience to the table. Dean has won multiple awards for his exceptional contributions to the foodservice industry, and today, he's here to reveal everything he has learned over his remarkable four-decade career. The Restaurant Group is a leading operator of restaurants and pubs in the United Kingdom, with a portfolio encompassing hundreds of locations. The Group's primary brands are Wagamama and Barburrito. Additionally, it operates a collection of pub restaurants and a concessions business primarily situated in UK airports. Joining Dean is our very own Carl Jacobs, the CEO of Apicbase. Together, Carl and Dean will delve into a comprehensive discussion about everything you need to know to thrive in the restaurant space, particularly within the unique environment of airport dining. Together, they will discuss... ✅ Keeping Up with Trends Without Menu Overload ✅ How ESG Initiatives Are Reshaping Airport Dining Trends ✅ How the Pandemic Impacted Foodservice at Airports  ✅ The Restaurant Industry Now and Then: Massive Changes ✅ Restaurant Industry Adapts to Consumer Price Sensitivity ✅ How to Stand Out in a Competitive Foodservice Market The restaurant industry is rapidly changing. For F&B businesses, staying ahead of trends is crucial, especially in the airport restaurant scene where the customer base is incredibly diverse.  Dean shares his strategies for keeping menus fresh and exciting without overwhelming customers with too many options. They will discuss the importance of understanding your audience and curating a menu that caters to their preferences while maintaining operational efficiency. Environmental, Social, and Governance (ESG) initiatives are becoming increasingly important in the foodservice industry. So, Dean discusses how these initiatives are transforming airport dining experiences and why sustainability and ethical practices are no longer just trends but necessities. The COVID-19 pandemic brought unprecedented challenges to the foodservice industry, and airport restaurants were no exception. Dean will reflect on how the pandemic reshaped the landscape of airport dining, from operational changes to shifts in consumer behavior. We'll discuss the lessons learned and the strategies that helped businesses survive and thrive during these turbulent times. The restaurant industry has undergone significant transformations over the years. Dean, with his vast experience, provides a unique per Learn how our restaurant management solutions [https://get.apicbase.com/?utm_source=Podcast&utm_medium=Buzzsprout&utm_campaign=2023] help your restaurant business keep costs under control. ✅ Subscribe and stay updated with new episodes: 👉 Spotify [https://open.spotify.com/show/5ul8QfGhapUEUPXWLqxqd] 👉 Apple Podcast [https://podcasts.apple.com/in/podcast/the-food-service-growth-show/id1657371387] 👉 Amazon Music [https://music.amazon.com/podcasts/c08a298e-b735-4fa0-85c5-2eab972718e1/the-food-service-growth-show] 👉 Google Podcast [https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy9jNmI2MGMwOC9wb2RjYXN0L3Jzcw] ✅ Follow Apicbase on social media: 👉 LinkedIn [https://www.linkedin.com/company/apicbase/] 👉 Instagram [https://www.instagram.com/apicbase/] 👉 Facebook [https://www.facebook.com/apicbase] 👉 Twitter [https://twitter.com/apicbase]

How Restaurant Company Europe Masters ESG Regulations (Expert Strategies)

Welcome to the Food Service Growth Show, the ultimate podcast for insights and strategies driving the food service industry forward. In this exciting episode, we have a special treat for you. Not just one, but two expert guests from the renowned Restaurant Company Europe (RCE) are joining us. We're diving deep into the topic of how Restaurant Company Europe Masters ESG Regulations, bringing you expert strategies and invaluable insights that you won't want to miss. First, let us introduce our distinguished guests. We have Eric Maurits, the Director of Purchasing & ESG at RCE. Eric is at the forefront of integrating sustainability and ethical practices into the company's operations. Alongside him, we have JacobJan van Duijvenvoorde, the CFO at Restaurant Company Europe. JacobJan brings a wealth of knowledge in financial strategy and management, ensuring that RCE not only grows but thrives while adhering to ESG principles. In this episode, we'll be covering a range of crucial topics: ✅ What is Driving the Impressive Growth Rate of RCE? ✅ What Are Scope One, Two, and Three Emissions in the Context of ESG? ✅ How ESG Compliance Can Drive Financial Gains? ✅ Guest Perspectives On the Switch to Plant-Based Dining ✅ Assessing Guest Price Sensitivity for Plant-Based Foods ✅ How Does RCE Measure and Manage Its Food Waste? ✅ How Does RCE Track Long-Term Sustainability Targets? ✅ What Does the Future Look Like for the Industry and RCE?  In this episode, we'll explore the key factors behind RCE's remarkable growth. Eric and JacobJan will shed light on the strategic decisions and innovative practices that have propelled the company forward. From market positioning to customer engagement, you'll learn what makes RCE a leader in the food service industry. Understanding emissions is vital for any business committed to sustainability. Our guests will break down Scope One, Two, and Three emissions, explaining their significance and how RCE addresses each category. You'll gain insights into the practical steps RCE takes to minimize its carbon footprint and promote environmental stewardship. Moreover, ESG compliance isn't just about meeting regulatory requirements. Eric and JacobJan will discuss how adhering to ESG principles can enhance a company's financial performance.  Nowadays, consumers are shifting towards plant-based options. So, our guests will share their perspectives on this transition and its implications for restaurants and customers alike. Discover how RCE is embracing plant-based options and the benefits this brings to both the business and the environment. We all know pricing is a critical factor when introducing new menu items. We'll delve into how RCE assesses guest price sensitivity for plant-based foods. Eric and JacobJan will discuss the strategies used to balance cost and value, ensuring that plant-based options are both Learn how our restaurant management solutions [https://get.apicbase.com/?utm_source=Podcast&utm_medium=Buzzsprout&utm_campaign=2023] help your restaurant business keep costs under control. ✅ Subscribe and stay updated with new episodes: 👉 Spotify [https://open.spotify.com/show/5ul8QfGhapUEUPXWLqxqd] 👉 Apple Podcast [https://podcasts.apple.com/in/podcast/the-food-service-growth-show/id1657371387] 👉 Amazon Music [https://music.amazon.com/podcasts/c08a298e-b735-4fa0-85c5-2eab972718e1/the-food-service-growth-show] 👉 Google Podcast [https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy9jNmI2MGMwOC9wb2RjYXN0L3Jzcw] ✅ Follow Apicbase on social media: 👉 LinkedIn [https://www.linkedin.com/company/apicbase/] 👉 Instagram [https://www.instagram.com/apicbase/] 👉 Facebook [https://www.facebook.com/apicbase] 👉 Twitter [https://twitter.com/apicbase]

How L'Osteria is Leading the Future of Restaurants with Digitalization

Welcome to yet another insightful episode of the Food Service Growth Show. Your ultimate destination for all things restaurant management and digitalization! This episode is all about restaurant digitalization. In this episode, we're joined by Peter Schimpl, VP of Digital & IT at L'Osteria, a prominent German brand with 150+ outlets. Get ready as Carl and Peter unravel the mysteries of restaurant digitalization and discover how L'Osteria is spearheading the future of restaurants with its innovative digitalization strategies. Together, they will discuss...  ✅  What Elements Constitute The L'Osteria Digital Ecosystem Strategy? ✅  The Fundamental Pillars Of The Restaurant Ecosystem ✅  What Strategies Increase Confidence in Data Ownership? ✅  What Factors Are Shaping The Future Of Digitization? ✅  How Does L'Osteria Achieve Buy-In from Its Franchise Partners? ✅  What Ensures System Flexibility In Franchises Across Diverse Markets? ✅  Why Inventory Management Is Mission Critical for L'Osteria? ✅  What Is The Link Between Data Transparency and Accountability?  ✅  Lessons From McDonald's Approach to Digitalization ✅  How Will Food Service Evolve In the Next 5 Years? As the food service industry continues to evolve at a rapid pace, restaurant management has become increasingly reliant on digitalization to streamline operations, enhance efficiency, and deliver exceptional customer experiences.  In this insightful conversation, Carl and Peter delve into various aspects of digitalization and its impact on the restaurant industry. They explore the intricacies of L'Osteria's digital ecosystem strategy, shedding light on the fundamental pillars that underpin its success. From enhancing data ownership confidence to adapting to diverse market needs, L'Osteria has set a benchmark for digital excellence in restaurant management. But what exactly drives this digital transformation? Peter shares valuable insights into the factors shaping the future of digitization. He emphasizes the importance of buy-in from franchise partners and ensuring system flexibility across different markets. With a focus on inventory management as a mission-critical component, L'Osteria demonstrates its commitment to efficiency and accountability. Furthermore, the discussion touches upon the crucial link between data transparency and accountability, drawing inspiration from industry giants like McDonald's and their approach to digitalization.  As the landscape of food service continues to evolve, Carl and Peter speculate on the future trends and innovations that will shape the next five years in the industry. Subscribe to our channel as we explore the latest trends, insights, and best practices in restaurant management and digitalization.  Don't forget to like, share, and subscribe to our channel for more expert advice and restaurant Learn how our restaurant management solutions [https://get.apicbase.com/?utm_source=Podcast&utm_medium=Buzzsprout&utm_campaign=2023] help your restaurant business keep costs under control. ✅ Subscribe and stay updated with new episodes: 👉 Spotify [https://open.spotify.com/show/5ul8QfGhapUEUPXWLqxqd] 👉 Apple Podcast [https://podcasts.apple.com/in/podcast/the-food-service-growth-show/id1657371387] 👉 Amazon Music [https://music.amazon.com/podcasts/c08a298e-b735-4fa0-85c5-2eab972718e1/the-food-service-growth-show] 👉 Google Podcast [https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy9jNmI2MGMwOC9wb2RjYXN0L3Jzcw] ✅ Follow Apicbase on social media: 👉 LinkedIn [https://www.linkedin.com/company/apicbase/] 👉 Instagram [https://www.instagram.com/apicbase/] 👉 Facebook [https://www.facebook.com/apicbase] 👉 Twitter [https://twitter.com/apicbase]