The Grown UP Business Podcast

How to Build a High-Performing Team Without Costing You Profits with Laura Tutt

What if the biggest risk to your business isn't the market or the competition—it's not understanding the new employment laws coming into force? In this episode of The Grown UP Business Podcast, Paul Avins sits down with Laura Tutt, founder of The Affable Partnership and HR consultant with over 20 years of experience navigating the complex world of employment law and people management. Laura breaks down the most significant legislative changes in decades, including the new Employment Rights Bill, changes to unfair dismissal rights, fire and rehire restrictions, and what these mean for business owners who employ people. This conversation goes far beyond compliance. Paul and Laura explore how to build high performing teams, the power of appreciation and accountability, why most businesses fail at recruitment and onboarding, and how to create psychological safety in the workplace. They also discuss the generational shifts in what employees value, the rise of AI and global talent, and why investing in your team is the highest ROI decision you can make. If you employ people or plan to, this episode is essential listening. What you'll learn: •⁠ Why the Employment Rights Bill is the biggest legislative change in decades and what it means for you •⁠ How unfair dismissal rights are changing from two years to six months and what you need to do now •⁠ The five fair reasons for dismissal and why one of them is called some other substantial reason •⁠ Why fire and rehire practices are now restricted and how to navigate restructures legally •⁠ What protected conversations are and when you can and cannot use them •⁠ Why most businesses get recruitment wrong and how to fix it with better interviewing skills •⁠ The questions you should never ask in an interview and why consistency matters •⁠ How psychometric profiling can help you hire the right people for the right roles •⁠ Why onboarding and induction are critical to retention and performance •⁠ The generational shift in what employees value and why flexibility is now non negotiable •⁠ How to build a high performing team using the TEAMS framework: Trust, Engagement, Appreciation, Metrics, and Safety •⁠ Why appreciation costs nothing but delivers everything •⁠ How to measure HR metrics like retention, engagement, and flow to drive performance •⁠ Why psychological safety is the foundation of great teams •⁠ How AI and global talent are reshaping the workforce and what UK businesses need to do to stay competitive Apply this: Audit your current employment contracts and policies to ensure compliance with the new legislation. Book a call with an HR expert if you're unsure where you stand. Review your recruitment and onboarding process. Are you asking the right questions? Are you setting new hires up for success from day one? Measure your team's engagement and flow. Ask your team one simple question this week: On a scale of 1 to 10, how in flow were you last week? About Laura Tutt Laura Tutt is the founder of The Affable Partnership, an HR consultancy with over 20 years of experience helping businesses navigate employment law, build engaged teams, and create workplaces where people genuinely want to be. Laura and her team work across construction, manufacturing, hospitality, and professional services, providing holistic support including HR, health and safety, wellbeing, and employment law advice. Connect with Laura on LinkedIn: https://www.linkedin.com/in/lauratutt/ [https://www.linkedin.com/in/lauratutt/] Visit The Affable Partnership: https://www.theaffablepartnership.co.uk [https://www.theaffablepartnership.co.uk] Scale with Paul Avins If this episode resonated, Paul's work focuses on helping founders step out of the day to day and scale with structure and confidence. Connect with Paul: https://www.linkedin.com/in/paulavins/ [https://www.linkedin.com/in/paulavins/] Book a call with Paul: https://www.paulavins.com/book-a-call [https://www.paulavins.com/book-a-call] Subscribe to the Scale Up Newsletter: https://www.paulavins.com/newsletter-opt-in [https://www.paulavins.com/newsletter-opt-in] Level Up. Team Up. Scale Up. Fire Up.

How to Build A Team That Runs Itself with Nicola Anderson

What if the biggest barrier to scaling your business isn't your strategy, marketing or hiring, but your inability to trust and delegate? In this powerful episode of The Grown Up Business Podcast, host Paul Avins sits down with Nicola Anderson, CEO of Capacity to Grow and Founder Dependency Expert, to break down why founders struggle to delegate, why teams lose trust, and what stops businesses from scaling beyond the founder. This conversation goes deep into why most founders struggle to let go, how poor delegation destroys trust, and what it takes to build a team that scales without you. Nicola introduces her powerful DASH Framework (Delegate, Automate, Stop, Hire) and explains why hiring should always be your last option, not your first. She also shares her vision for the Team of the Future, a hybrid model that blends people, systems, AI, and ownership to create sustainable growth. This episode is essential listening for any founder or CEO who feels overstretched, overwhelmed, stuck in the day to day and wants to build a business that runs, grows, and scales beyond them. KEY TAKEAWAYS * Why most founders have a trust issue — and how it's killing their ability to scale * The problem with drive-by delegation and why it breaks trust before it builds capacity * How to build trust through better communication * Why team structure matters more than headcount — and how to design for the future, not the present * The DASH Framework: Delegate, Automate, Stop, Hire — and why hiring should be your last choice * The 21-day rule: the neuroscience behind breaking old habits and rewiring your brain to delegate successfully * How AI is reshaping changing team structure — and why the most successful teams will be hybrid * Why most hiring processes fail - and how to change that * How freedom comes from not being the only answer in your business ABOUT THE GUEST Nicola Anderson is the founder of Capacity to Grow, a consultancy specialising in helping entrepreneurs and CEOs build high-performing, future-ready teams. With 25 years of senior leadership experience, Nicola has managed teams of up to 130 people and delivered projects worth tens of millions of pounds. She has extensive expertise in recruitment, sales team management, organisational design, and AI integration. Nicola is passionate about helping business leaders buy back their time, build trust, and scale with structure and confidence. NEXT STEPS Apply it now Use the DASH Framework this week. List everything on your plate. What can you delegate? What can you automate? What can you stop doing? Only then consider hiring. Learn more from Nicola Anderson Connect with Nicola on LinkedIn https://www.linkedin.com/in/nandersonnotts/ [https://www.linkedin.com/in/nandersonnotts/] to discover how she helps founders build teams that scale. Complete her Free 3-Minute Founder Dependency Diagnostic [https://nicola-gsm3b3fi.scoreapp.com/] to find out how dependent your business is on you and how to start reclaiming your freedom. Scale with Paul Avins If this episode resonated, Paul's work focuses on helping founders step out of the day-to-day and scale with structure and confidence. Connect with Paul: https://www.linkedin.com/in/paulavins/ [https://www.linkedin.com/in/paulavins/] Book a call with Paul: https://www.paulavins.com/book-a-call [https://www.paulavins.com/book-a-call] Subscribe to the Scale-Up Newsletter: https://www.paulavins.com/newsletter-opt-in [https://www.paulavins.com/newsletter-opt-in] Level Up. Team Up. Scale Up. Fire Up.

Unashamedly Superhuman Pt.2: Flow State Is the Missing Link to Peak Performances with Jim Steele

What if the secret to scaling your business isn't working harder — but mastering the mental and physical strategies that elite performers use to stay at the top of their game? In this episode of The Grown Up Business Podcast, Paul Avins continues his conversation with Jim Steele — CEO and founder of the Holistic Performance Lab, author of Unashamedly Superhuman, and performance consultant who has spent over 25 years helping leaders, entrepreneurs, and elite athletes unlock their potential without burning out. This powerful second part dives deep into Jim's personal journey of completing an Ironman triathlon after three years of setbacks, injuries, and a global pandemic. Jim shares the exact recovery protocols, breathwork strategies, and nervous system hacks he used to finish the race feeling better at the end than at the beginning. Together, Paul and Jim unpack the science of oscillation, why recovery is not a luxury but a necessity, how to use peripheral vision to calm your nervous system under pressure, and why most entrepreneurs are burning out because they never learned how to recharge. This episode is essential listening for founders and CEOs who want to perform at their peak, build sustainable energy systems, and understand that adaptation beats endurance every single time. KEY TAKEAWAYS * How Jim completed an Ironman triathlon solo during lockdown — and what he learned about performance under pressure * The two goals every challenge needs: an end goal and a performance goal * Why being in flow is exhausting — and how to build recovery into your day * The oscillation model used by special forces: stress, recovery, stress, recovery * Why a one-hour speech can have the same physical strain as a two-hour run * How to use active recovery breaks to recharge cognitively and physically between high-stakes calls * The peripheral vision hack that drops your heart rate in 60 seconds and switches off your stress response * Why burnout doesn't happen overnight — and how to prevent it with daily protocols * The power of non-sleep deep rest, breathwork, and ice baths for nervous system regulation * Why the more you can adapt, the less you have to endure ABOUT THE GUEST Jim Steele is CEO and founder of the Holistic Performance Lab, a leadership and performance consulting organization specializing in helping entrepreneurs, executives, and elite athletes achieve peak performance without burnout. Jim is the author of Unashamedly Superhuman and has over 25 years of experience working with global organizations, sports professionals, and high-performing teams. His work focuses on the science of performance, mindset mastery, and building sustainable strategies for clarity, momentum, and well-being. NEXT STEPS Apply it now Schedule three 10-15 minute active recovery breaks into your day. Walk outside, do breathwork, or engage your peripheral vision. Notice the difference in your energy and focus. Learn more from Jim Steele Get your copy of Unashamedly Superhuman and discover the frameworks elite performers use to stay at the top of their game. Available on Amazon here https://amzn.eu/d/0bskT9l6 [https://amzn.eu/d/0bskT9l6] Join Jim at Scale-Up Summit 2026 Jim will be speaking at Scale-Up Summit on April 29-30, 2026. Secure your ticket now at https://www.scaleupsummit.co.uk [https://www.scaleupsummit.co.uk] Scale with Paul If this episode resonated, Paul's work focuses on helping founders step out of the day-to-day and scale with structure and confidence. Connect with Paul: https://www.linkedin.com/in/paulavins/ [https://www.linkedin.com/in/paulavins/] Book a call with Paul: https://www.paulavins.com/book-a-call [https://www.paulavins.com/book-a-call] Subscribe to the Scale-Up Newsletter: https://www.paulavins.com/newsletter-opt-in [https://www.paulavins.com/newsletter-opt-in] About Paul Avins Paul Avins is a scale-up business coach and founder of the Grown-Up Business framework. He works with founders and CEOs to help them move from operator to scale-up leader — building businesses that grow sustainably, scale beyond the founder, and create real enterprise value. Paul's work focuses on disciplined leadership, high-performing teams, and systems that replace chaos with clarity. Level Up. Team Up. Scale Up. Fire Up.

The Real Reason Your Sales Aren't Growing with Francis Rodino

What if the secret to scaling your business isn't working harder — but building a marketing system so predictable that leads flow in consistently, your sales team converts efficiently, and you finally stop being the bottleneck? In this episode of The Grown Up Business Podcast, Paul Avins is joined by Francis Rodino — founder and CEO of Lead Hero, author of the number one bestselling book Lead Machine: The Nine Step System to Generate Consistent, Predictable Sales and Scale Your Service Business, and Go High Level Gold Award winner. Francis has generated over £120 million in tracked sales opportunities for clients and saved them more than 54,000 hours through automated, AI-driven sales systems. Together, Paul and Francis unpack why most founders stay stuck in firefighting mode, how to stop burning money on ads that don't convert, and why your biggest problem isn't lead generation — it's what happens after the lead comes in. Francis reveals the exact nine-step RED Method (Roadmap, Engine, Drive) that takes businesses from confusion to clarity, the five stages of buyer awareness that most entrepreneurs get completely wrong, and how to turn your CRM into a conversion machine using AI and automation. This episode is essential listening for founders and CEOs who want to build a grown-up business that scales sustainably, generates predictable revenue, and runs without them being the bottleneck in every sale. KEY TAKEAWAYS * Why most businesses don't have a lead problem — they have a follow-up problem * The five stages of buyer awareness — and why most entrepreneurs market to the wrong stage * How to identify the real bottleneck in your sales process (and how to fix it) * Why speed is the ultimate competitive advantage — and how AI gives you that edge * The RED Method: Roadmap, Engine, Drive — a nine-step system to predictable revenue * Why most agencies fail small businesses — and what to do instead * How to use AI to turn a five-day quote process into a two-hour conversion machine * Why your CRM is probably a mess — and how to fix it to unlock hidden revenue * How to reactivate dormant leads and turn your database into a revenue goldmine * Why you need two funnels: one for customers and one for talent * How to apply marketing principles to solve your recruitment problem ABOUT THE GUEST Francis Rodino is the founder and CEO of Lead Hero, a performance-driven agency specializing in automated, AI-powered sales systems. He is the author of Lead Machine: The Nine Step System to Generate Consistent, Predictable Sales and Scale Your Service Business, a number one bestseller. Francis is a Go High Level Gold Award winner, SaaS Entrepreneur of the Year, and certified Go High Level admin. With over 20 years of experience in digital media, including roles at the BBC, Razorfish, and Omnicom Media Group, Francis has worked with global brands like Disney, Virgin, and Top Gear. He has generated over £120 million in tracked sales opportunities for clients and saved them more than 54,000 hours through automation and AI. NEXT STEPS Apply it now Audit your sales process. Identify one bottleneck where leads are falling through the cracks — and commit to fixing it in the next 30 days. Learn more from Francis Rodino Get your copy of Lead Machine on Amazon and discover the nine-step system to predictable revenue. Visit https://www.francisrodino.com [https://www.francisrodino.com] to learn more about Lead Hero and how AI-driven systems can transform your business. Join Francis at Scale-Up Summit 2026 Francis will be speaking at Scale-Up Summit on April 29-30, 2026. Secure your ticket now at https://www.scaleupsummit.co.uk [https://www.scaleupsummit.co.uk] Scale with Paul If this episode resonated, Paul's work focuses on helping founders step out of the day-to-day and scale with structure and confidence. Connect with Paul: https://www.linkedin.com/in/paulavins/ [https://www.linkedin.com/in/paulavins/] Book a call with Paul: https://www.paulavins.com/book-a-call [https://www.paulavins.com/book-a-call] Subscribe to the Scale-Up Newsletter: https://www.paulavins.com/newsletter-opt-in [https://www.paulavins.com/newsletter-opt-in] About Paul Avins Paul Avins is a scale-up business coach and founder of the Grown-Up Business framework. He works with founders and CEOs to help them move from operator to scale-up leader — building businesses that grow sustainably, scale beyond the founder, and create real enterprise value. Paul's work focuses on disciplined leadership, high-performing teams, and systems that replace chaos with clarity. Level Up. Team Up. Scale Up. Fire Up.

Unashamedly Superhuman Pt.2: Flow State Is the Missing Link to Peak Performance with Jim Steele

What if the secret to scaling your business isn't working harder — but mastering the mental and physical strategies that elite performers use to stay at the top of their game? In this episode of The Grown Up Business Podcast, Paul Avins continues his conversation with Jim Steele — CEO and founder of the Holistic Performance Lab, author of Unashamedly Superhuman, and performance consultant who has spent over 25 years helping leaders, entrepreneurs, and elite athletes unlock their potential without burning out. This powerful second part dives deep into Jim's personal journey of completing an Ironman triathlon after three years of setbacks, injuries, and a global pandemic. Jim shares the exact recovery protocols, breathwork strategies, and nervous system hacks he used to finish the race feeling better at the end than at the beginning. Together, Paul and Jim unpack the science of oscillation, why recovery is not a luxury but a necessity, how to use peripheral vision to calm your nervous system under pressure, and why most entrepreneurs are burning out because they never learned how to recharge. This episode is essential listening for founders and CEOs who want to perform at their peak, build sustainable energy systems, and understand that adaptation beats endurance every single time. KEY TAKEAWAYS * How Jim completed an Ironman triathlon solo during lockdown — and what he learned about performance under pressure * The two goals every challenge needs: an end goal and a performance goal * Why being in flow is exhausting — and how to build recovery into your day * The oscillation model used by special forces: stress, recovery, stress, recovery * Why a one-hour speech can have the same physical strain as a two-hour run * How to use active recovery breaks to recharge cognitively and physically between high-stakes calls * The peripheral vision hack that drops your heart rate in 60 seconds and switches off your stress response * Why burnout doesn't happen overnight — and how to prevent it with daily protocols * The power of non-sleep deep rest, breathwork, and ice baths for nervous system regulation * Why the more you can adapt, the less you have to endure ABOUT THE GUEST Jim Steele is CEO and founder of the Holistic Performance Lab, a leadership and performance consulting organization specializing in helping entrepreneurs, executives, and elite athletes achieve peak performance without burnout. Jim is the author of Unashamedly Superhuman and has over 25 years of experience working with global organizations, sports professionals, and high-performing teams. His work focuses on the science of performance, mindset mastery, and building sustainable strategies for clarity, momentum, and well-being. NEXT STEPS Apply it now Schedule three 10-15 minute active recovery breaks into your day. Walk outside, do breathwork, or engage your peripheral vision. Notice the difference in your energy and focus. Learn more from Jim Steele Get your copy of Unashamedly Superhuman and discover the frameworks elite performers use to stay at the top of their game. Available on Amazon here https://amzn.eu/d/0bskT9l6 [https://amzn.eu/d/0bskT9l6] Join Jim at Scale-Up Summit 2026 Jim will be speaking at Scale-Up Summit on April 29-30, 2026. Secure your ticket now at https://www.scaleupsummit.co.uk [https://www.scaleupsummit.co.uk] Scale with Paul If this episode resonated, Paul's work focuses on helping founders step out of the day-to-day and scale with structure and confidence. Connect with Paul: https://www.linkedin.com/in/paulavins/ Book a call with Paul: https://www.paulavins.com/book-a-call [https://www.paulavins.com/book-a-call] Subscribe to the Scale-Up Newsletter: https://www.paulavins.com/newsletter-opt-in [https://www.paulavins.com/newsletter-opt-in] About Paul Avins Paul Avins is a scale-up business coach and founder of the Grown-Up Business framework. He works with founders and CEOs to help them move from operator to scale-up leader — building businesses that grow sustainably, scale beyond the founder, and create real enterprise value. Paul's work focuses on disciplined leadership, high-performing teams, and systems that replace chaos with clarity. Level Up. Team Up. Scale Up. Fire Up.