Life at Ten Tenths

Your Clients Are Asking ChatGPT About Your Deals. Here's the Fix.

Your buyers and sellers are asking ChatGPT about your listings, consulting it about offers, and double-checking your advice. It is causing frustration, undermining your efforts, and in some cases blowing up deals. Matt and Garrett unpack what happens when clients run a transaction past AI mid-deal: a $500,000 spread on the same $1.5M listing from two different prompts, the Ryan Serhant deal that nearly collapsed, and why language models amplify client fear instead of filtering it. Good news, there is a fix and it will help solidify you as the expert agent positioned to get the job done. This fix is an essential upfront conversation coupled with a one-page AI guide in every buyer and listing packet. We aren't going to stop them from using AI as a resource. Nor do we want to. What we need to do is guide their use and give them some proper context. Join us in the 11 Circle for weekly coaching with Matt and Garrett, additional resources, and full access to our online community. Join at https://tentenths.co [https://tentenths.co]

You Won't Get Left Behind: How to Pick the AI Tools That Actually Fit Your Business

You don't have to chase every new AI tool to stay relevant. The agents winning right now are the ones who picked what actually fits their workflow. In this Ten Tenths episode, Matt and Garrett cut through the AI overwhelm: ChatGPT vs. Claude, Whispr Flow, Granola, and the Zoom note-takers that show up before you do. You'll hear why the "you'll be left behind" pressure is mostly noise, how to test a tool against a real pain point in your business instead of stacking subscriptions, and a simple weekly check to decide what stays and what gets deleted. Real examples, honest tradeoffs, and permission to stop chasing. → Join us at https://tentenths.co [https://tentenths.co] for coaching, community, and resources.

The 1% Account That Turns Real Estate Problems Into Raving Fans

Speed bumps, problems, and the unexpected challenges are your biggest opportunity to win a client for life. Let's talk about the fund that makes it easy in the moment. In this Ten Tenths episode, Matt and Garrett unpack the "wow account": roughly 1% off the top of every closing, set aside to fix the unexpected and create moments clients never forget. You'll hear why the last thing that goes wrong becomes the anchor they remember, how to solve a client's pain instead of just absorbing it, and why this small fund pays back far beyond its cost. Real stories, low-cost ideas, and a system any agent can start this week. Let's get into it. Looking to build a real estate business that fuels your life rather than consumes it? → Join us at https://tentenths.co [https://tentenths.co] for coaching, community, and resources.

Don’t Let AI Steal Your Voice (Especially in Real Estate)

You might be sick of hearing about Artificial Intelligence, but everywhere you turn in our industry there is a conversation happening about how to use AI in your business. From listing descriptions… to social media posts… to email campaigns… to AI-generated videos. But here is what we want you to be asking yourself: Is AI helping you amplify your voice… or is it slowly replacing it? In this episode of Life at Ten Tenths, Garrett and Matt unpack the subtle but powerful risk of relying too heavily on AI — especially in a relationship-based business like real estate. AI is an incredible tool. We use it every day. But when you skip the human friction... the editing, the feedback, the polishing... you risk losing the very thing that makes clients trust you: your voice. In this conversation, we explore: • Why AI-generated content often feels “off” (even when it sounds polished) • The difference between using AI as a thinking partner vs. a decision maker • How friction with real humans makes your content stronger • The danger of copying trends that don’t match your personality • Why authenticity builds trust faster than automation ever will • How to protect your uniqueness in an AI-driven world Real estate is built on trust. And trust is built on authenticity. AI can help you move faster — but it cannot replace your lived experience, your energy, your personality, or your relationships. If you’re using AI (or thinking about it), this episode will help you use it wisely — without losing what makes you you. 🎧 Listen now and make sure the tools are working for you… not replacing you.

The Small Friction Points Quietly Hurting Your Real Estate Business

The little things are often the big things. The problem is we often focus on the big things while the small things quietly sink the ship. In this episode of Life at Ten Tenths, Garrett and Matt unpack the small friction points that quietly create stress, slow momentum, and damage the client experience. They’re not the obvious issues, or the market shifts. They aren't even the big mistakes we obsess over and let ruin our sleep. They’re the subtle ones: • The unclear communication • The inconsistent follow-up • The confusing onboarding process • The unexpected inspection surprise • The undocumented systems that only you understand Individually, they seem minor. Collectively, they cost you referrals, energy, and growth. In this conversation, we explore: • How unnoticed friction points create burnout • Why client stress often starts with process gaps • The difference between “that’s just how real estate works” and a broken system • How to identify friction before it becomes a problem • Why process clarity makes you more referable • How eliminating friction fuels your life instead of consuming it The best businesses aren’t just productive. They run smoothly. Smooth businesses create confident clients. If you want fewer headaches, stronger referrals, and a process that feels steady instead of chaotic — this episode is for you. 🎧 Listen now and start tightening the small gaps that make the biggest difference.