The Product Opscast

Product Opscast Episode 23: The Ops Career

In this episode, Graham Reed [https://substack.com/profile/59063873-graham-reed] and Antonia Landi [https://substack.com/profile/25613780-antonia-landi] chat with Taylor Belchak [https://www.linkedin.com/in/taylor-delynn-belchak/], Head of Operations at Ravio, as she shares her extensive experience across product operations, chief of staff, general operations, and leadership roles. She discusses the similarities and differences between these functions, the importance of stakeholder influence, and how AI is transforming operations. AI is just another tool for operational efficiency Highlights * Career transitions within operations roles * Influence and stakeholder management in ops * The impact of AI on operational efficiency Watch here on Substack, or listen on your favourite platform. We’re on YouTube, Spotify and Apple Podcasts What should the team discuss next? Share your thoughts about a future topic you love them to dive into… maybe you are even that guest to talk to. Get full access to Product Ops Confidential at www.productopsconfidential.com/subscribe [https://www.productopsconfidential.com/subscribe?utm_medium=podcast&utm_campaign=CTA_4]

Product Opscast Episode 22: Better Decisions with AI

In this episode, Graham Reed [https://substack.com/profile/59063873-graham-reed] and Antonia Landi [https://substack.com/profile/25613780-antonia-landi] chat with Faith Forster [https://www.linkedin.com/in/faithforster/] as she shares insights on how AI is transforming product decision-making, the importance of strategic context, and practical ways to leverage AI for better product outcomes. Discover how to build guardrails, improve discovery, and make smarter decisions in a fast-paced AI-driven world. Absence of information leads to poor decisions Highlights * AI’s impact on product decision-making * Building strategic guardrails for AI use * Improving product discovery with AI * The importance of context and data in decision-making * Creating a Makers Manifesto for AI in product management Learn more about Discoveree [https://discoveree.com/] and the Makers Manifesto [https://makersmanifesto.org/] mentioned in this episode. We’ll be lining up a dedicated episode on the Makers Manifesto soon too! Watch here on Substack, or listen on your favourite platform. We’re on YouTube, Spotify and Apple Podcasts What should the team discuss next? Share your thoughts about a future topic you love them to dive into… maybe you are even that guest to talk to. Get full access to Product Ops Confidential at www.productopsconfidential.com/subscribe [https://www.productopsconfidential.com/subscribe?utm_medium=podcast&utm_campaign=CTA_4]

Product Opscast Episode 21: The Research Engine

In this episode, Graham Reed [https://substack.com/profile/59063873-graham-reed] and Antonia Landi [https://substack.com/profile/25613780-antonia-landi] chat with Julian Della Mattia [https://www.linkedin.com/in/jdelmat]; user insights manager at DuckDuckGo and author of Building the Research Engine, sharing insights on establishing effective research operations in organisations. The discussion covers how to start research practices from scratch, building a research engine, and integrating AI responsibly into research workflows. Good research takes time, but quality matters Highlights * The Importance of Building Research Practices * Navigating Research Challenges in Organisations * The Role of AI in Research * Research as a Validation Tool * The Dynamics of Research and Decision Making * Navigating Research Challenges in Product Management * Building Effective Research Practices * Creating a Research Flywheel * Maximising Research Outputs * Cultural Shifts in Research Practices Check out more of what Julian does, and get his book now: Competition Time!For the chance to win a copy Julian’s book, Building the Research Engine, complete our Product Ops Confidential Subscriber Survey, which includes telling us your biggest takeaway from this episode! Complete this survey by Friday 12th June (12:00 UK time). Even if you don’t want to enter the draw, please complete the survey and help us improve both the podcast and newsletter! Watch here on Substack, or listen on your favourite platform. We’re on YouTube, Spotify and Apple Podcasts What should the team discuss next? Share your thoughts about a future topic you love them to dive into… maybe you are even that guest to talk to. Get full access to Product Ops Confidential at www.productopsconfidential.com/subscribe [https://www.productopsconfidential.com/subscribe?utm_medium=podcast&utm_campaign=CTA_4]

Product Opscast Episode 20: Human in an AI World

In this episode, Graham Reed [https://substack.com/profile/59063873-graham-reed] and Antonia Landi [https://substack.com/profile/25613780-antonia-landi] chat with Caroline Clark [https://www.linkedin.com/in/caroline-clark-psychologist/]; Product coach, mentor and space enthusiast (very much close to Graham’s heart!). She shares her journey and discusses the impact of AI on careers and organisations. They discuss strategies to build confidence and foster community in the era of rapid technological change. There is a lot of heart in this episode! Highlights * AI disruption and organisational impact * Building confidence through practice and community * The role of product ops in transformation * Reframing identity and roles in the age of AI * Strategies for learning and experimentation with AI Check out more of what Caroline does via her website [https://carolineclark.space/] and published some great content on her substack [https://liftoff.carolineclark.space/] Watch here on Substack, or listen on your favourite platform. We’re on YouTube, Spotify and Apple Podcasts What should the team discuss next? Share your thoughts about a future topic you love them to dive into… maybe you are even that guest to talk to. Get full access to Product Ops Confidential at www.productopsconfidential.com/subscribe [https://www.productopsconfidential.com/subscribe?utm_medium=podcast&utm_campaign=CTA_4]

Product Opscast Episode 19: The Decision Stack

In this episode, Graham Reed [https://substack.com/profile/59063873-graham-reed] and Antonia Landi [https://substack.com/profile/25613780-antonia-landi] welcome Martin Eriksson; well-loved product expert, co-founder of Mind the Product & Product Tank, and serial author, to discuss his latest book, The Decision Stack - a mental model for aligning organisational strategy, decision-making, and communication. He shares the journey that led him to writing the book, the importance of clarity, principles, and continuous alignment in product and company strategy. “Connect strategy to daily decisions” Highlights: * The five questions of the Decision Stack * The role of principles in decision-making * Communication and alignment in organizations * Empowering teams through clarity * The importance of continuous strategy review Read Graham’s review of The Decision Stack too: Watch here on Substack, or listen on your favourite platform. We’re on YouTube, Spotify and Apple Podcasts What should the team discuss next? Share your thoughts about a future topic you love them to dive into… maybe you are even that guest to talk to. Get full access to Product Ops Confidential at www.productopsconfidential.com/subscribe [https://www.productopsconfidential.com/subscribe?utm_medium=podcast&utm_campaign=CTA_4]