Turning Point

Felipe Osorno, Executive Administrator, Continuum of Care Operations and Value Improvement at Keck Medicine of USC: Turning Point Episode 5

Felipe Osorno, Executive Administrator, Continuum of Care Operations and Value Improvement at Keck Medicine of USC, joins me on today's episode to talk about what it really takes to inspire and motivate healthcare stakeholders around process improvement.

Kristy Schmidt, System Director of Care at St. Luke’s Health System: Turning Point Episode 4

Kristy Schmidt, System Director of Care at St. Luke’s Health System, talks with me about what really drives the Patient and Family Experience and the turning point in her life early on that lead her to a successful career in healthcare.

Bill Werner, Administrative Director at Logan Regional Hospital: Turning Point Episode 3

Bill Werner, Administrative Director at Logan Regional Hospital, joins me to talk about the turning point in his life and how critical it is that we take time to reflect on our successes and failures if we want to move forward in our careers.

Jonathan Westall, VP of Ancillary Services for MLK Community Hospital: Turning Point Episode 2

Jonathan Westall joins me to talk about his role as the VP of Ancillary Services Operations for MLK Hospital and his effective leadership style which focuses on genuine human to human interaction and recognition as the way to motivate and engage all stakeholders in a hospital setting.

Stacey Wong on why she is starting Turning Point, and her personal journey as a healthcare leader

On the pilot episode, host Stacey Wong dives into some of her personal "turning points" and why she is starting a podcast around this topic.