The Best Boss

TBB10: A Family Affair

I was fortunate to have a business trip to Florida recently which afforded me the opportunity to interview my big brother, Guy, and my niece Chelsea. It was a quick day and a half with all of my nieces in Florida, including my Grand Niece (who you will hear in the background)! Guy Owen shares his insights on leadership vs. management. He has years' of finance experience across multiple industries. His approach to work-life balance is stellar. Chelsea Owen has recently started her own business. We discuss the change in mindset from working in the non-profit space to owning your own business. A few of The Best Boss tips in this episode include: * Always look and grow someone to take your job. * Handle conflict directly and with respect. * Although you're part of a team, always distiguish yourself as the leader. * All connections matter. * Be clear with expectations and feedback. --------------------------------------- Music for this episode Dance Rocket [http://freemusicarchive.org/music/Jesse_Spillane/Descent_of_the_Goober_Monster/Jesse_Spillane_-_Descent_of_the_Goober_Monster_-_03_Dance_Rocket] by Jesse Spillane Brit Pop Guitar [https://www.freesound.org/people/abett/sounds/316698/] by abett

TBB09: Millennial Wisdom

I have the pleasure of talking with my great niece, Robyn Lambert and her friend Zach Carlson about their experience leading people. They are my first Millennials to interview for The Best Boss and there are certainly tips for everyone, especially new leaders. * Networking with other stores and departments in your company can prove to be beneficial when in a bind. * It's critical to take a step back for a few minutes to watch the process in order to identify the root problem: it's not always where you see think it is... * When first becoming the leader, it's important to realize what can and can not be shared. * You, as the leader have great influence on your team… even your moods and behavior! I would like our listeners to meet our cat, Noodles… he makes himself heard in the beginning! Enjoy! And thank you Robyn and Zach! --------------------------------------- Music for this episode Dance Rocket [http://freemusicarchive.org/music/Jesse_Spillane/Descent_of_the_Goober_Monster/Jesse_Spillane_-_Descent_of_the_Goober_Monster_-_03_Dance_Rocket] by Jesse Spillane Brit Pop Guitar [https://www.freesound.org/people/abett/sounds/316698/] by abett

TBB08: Multinational Management

Are you managing people in another country or perhaps multiple countries? Christine Vera has more than 25 years expeience working in and around the Business Process Outsourcing industry. We talk about leading a multinational organization and how cultural differences affect the workplace. Chris offers great advice for balancing work and family as well as women supporting one another. The other stand-out tips include: * Key to success is surrounding yourself with those that are smarter and more creative than you * Use a common language = numbers * Be an agent for your people and look for everyone's strengths Thank you Chris for a great podcast! Chris Vera on LinkedIn [https://www.linkedin.com/in/christine-vera-5922628] --------------------------------------- Music for this episode Dance Rocket [http://freemusicarchive.org/music/Jesse_Spillane/Descent_of_the_Goober_Monster/Jesse_Spillane_-_Descent_of_the_Goober_Monster_-_03_Dance_Rocket] by Jesse Spillane Brit Pop Guitar [https://www.freesound.org/people/abett/sounds/316698/] by abett

TBB07: Work Hard, Play Hard, Family Hard

This week I speak with James Call, mortgage loan consultant and producing sales manager. His wife, Lorraine Call assists with the interview! (Lorraine is a contributor to The Best Boss [http://thebestboss.net/about/] and I appreciate her help on this interview.) James has experience in sales as an individual contributor and as a leader of others in sales. Highlights include the following: * As a leader, it's important to understand the reason your team is "at work" and remind them when they get off track what they are working for. * Establishing a process relieves stress and ensures consistent quality for the entire team. * When at work, work hard; when recreating, recreate hard; when with family, family hard. Work-Life balance can't happen every minute of every day. Do the best you can and focus on the "now". Thank you James and Lorraine! James Call on LinkedIn [https://www.linkedin.com/in/james-call-1863b763] You can reach James at Guild Mortgage Company [http://www.guildmortgage.com/officers/jamescall.html] or at 970.250.6800 [tel:(970)%20250-6800] --------------------------------------- Music for this episode Dance Rocket [http://freemusicarchive.org/music/Jesse_Spillane/Descent_of_the_Goober_Monster/Jesse_Spillane_-_Descent_of_the_Goober_Monster_-_03_Dance_Rocket] by Jesse Spillane Brit Pop Guitar [https://www.freesound.org/people/abett/sounds/316698/] by abett

TBB06: Outwitting The Poltergeist

This week, I speak with Susan Rogers, owner and President of thresholdHR [http://thresholdhrsolutions.com]. Susan reflects on her corporate career as well as her more recent adventures with her own consulting company. She has more than 30 years' experience in Human Resources. Several of the tips she provides are: * Meet each person where THEY are not where YOU want them to be. They may be a "hot house orchid" or a nothing-but-the-facts Tech God - understanding how to approach them is one of the keys to being The Best Boss. * Your team members are on different paths and you need to listen and observe to understand as the leader of the team. Susan's unusual management story is about a poltergeist - make sure you listen for that! (I apologize for the different sound quality of this episode. Due to some technical problems we could not use our original recording. Luckily, I had a backup recording available from my Zoom recorder.) Susan Rogers on LinkedIn [https://www.linkedin.com/in/susan-rogers-46182b2] thresholdHR website [https://www.thresholdhrsolutions.com/] Music for this episode: Dance Rocket [http://freemusicarchive.org/music/Jesse_Spillane/Descent_of_the_Goober_Monster/Jesse_Spillane_-_Descent_of_the_Goober_Monster_-_03_Dance_Rocket] by Jesse Spillane Brit Pop Guitar [https://www.freesound.org/people/abett/sounds/316698/] by abett