The Smart Fix Podcast

Breaking Through Business Bottlenecks | Ep. 3

In this episode of The Smart Fix Podcast, Alex and Chance dive deep into the biggest constraints that hold service businesses back from scaling. They share real experiences from growing their handyman company—from struggling with leads and hiring, to managing a growing team, implementing a CRM, and handling call overflow. Learn how to identify bottlenecks in your own business, the power of proper delegation, and why solving today's constraint is only the beginning. Perfect for service business owners looking to push through growth ceilings and build smarter operations.

From Turnover to Top Talent | Ep. 2

In this episode, Alex and Chance dive deep into one of the biggest challenges for service-based businesses: hiring the right team. They share their firsthand experience of hiring seven new employees and firing five in just two weeks—and the hard lessons that came with it. The hosts discuss why many business owners settle for “okay” employees and how that mindset limits growth. They introduce an efficiency-based pay structure that boosted their profit margins by 15%, and explain how it helped attract high-performing candidates who had previously overlooked their job listings. You’ll hear actionable strategies for weeding out bad hires using structured interview questions, virtual assessments, and project-based testing—plus how better hiring led to reduced oversight, fewer no-shows, and scalable growth. Whether you’re stuck with underperformers or ready to scale your team, this episode breaks down how the right hiring process can completely change the game.

The Smart Fix - Episode 1

The Smart Fix Podcast is a home service business podcast designed to help contractors, handymen, and service-based business owners scale past common growth plateaus. Hosted by Alex and Chance—founders who grew their handyman company from $100K to over $1 million in projected revenue—this show delivers weekly insights on topics like hiring the right team, managing payroll, generating leads, improving operations, and effective delegation. Whether you're stuck around the $500K revenue mark or just looking to streamline your systems, this podcast gives you the tools, strategies, and real-world stories to help you grow. In the home service industry, your team is your product—learn how to build and lead one that drives real results.