The WFM Show

AI Insights with Erik Fjellborg

How is AI changing workforce management? Discover how AI is changing workforce management in our latest episode featuring Quinyx CEO Erik. We were acknowledged in Gartner® Market Guide for Workforce Management Applications for the fifth time this year! So in this episode, our host Jack Pidgeon and Erik talk about the coming wave of AI in forecasting, task management, and the intriguing concept of AI skills management. 🔗 More on mastering workforce management [https://www.quinyx.com/optimize-your-business] with AI 👉 All about 2024 Gartner® Market Guide for Workforce Management Applications [https://www.quinyx.com/gartner-wfm-applications-guide-hub]

Employee loyalty with our 2023 Frontline Hero Paul Deeks

We all want to crack the code of what makes employees stay, right? In this episode of the WFM show, we talk about just that: employee loyalty. Joining us for a chat is Paul Deeks [https://www.linkedin.com/in/paul-deeks-401911a5/], Aircraft Engineer at Virgin Atlantic [https://www.linkedin.com/company/virgin-atlantic-airways/] and one of the winners of the Quinyx Frontline Hero Award 2023.  🔗 More on how you engage & retain your frontline workforce [https://www.quinyx.com/retain-frontline-workers] 👉 Get to know our host Jack Pidgeon [https://www.linkedin.com/in/jack-pidgeon/] 🏆 Nominate your hero for this year's Frontline Hero Award [https://www.quinyx.com/frontline-hero-2024]

How will dupe culture shape the future of retail?

What happens when the game is changing and big global players are turning current business models upside down? Trend and top retail expert, Jack Stratten [https://www.linkedin.com/in/jack-stratten-9314113b/], gives us the insight how to prepare for some of the toughest challenges in the world of retail right now. 🔗 More on how to achieve retail success [https://www.quinyx.com/blog/your-secret-weapon-for-retail-success] 👉 Get to know our host Jack Pidgeon [https://www.linkedin.com/in/jack-pidgeon/] Any trademarks mentioned in this podcast are the property of their respective owners. They are used for illustrative purposes only and no affiliation or commercial relationship with Quinyx is implied by their inclusion.

The Queen of Workforce Management: Lisa Disselkamp - Part 2

From the basement to the White House Workforce management leader and visionary Lisa Disselkamp [https://www.linkedin.com/in/lisa-disselkamp-13a4022/] joins us on the WFM show to discuss the importance of adding human parameters to scheduling and why managers should be evaluated based on their scheduling performance. Lisa has authored three books [https://www.amazon.com/Books-Lisa-Disselkamp/s?rh=n%3A283155%2Cp_27%3ALisa+Disselkamp] on workforce management, with her latest release [https://www.amazon.com/Workforce-Asset-Management-Book-Knowledge/dp/111836757X/ref=sr_1_1?dib=eyJ2IjoiMSJ9.vAwcUyeW3XToVkePmDr_VdWDp7UAaE17YovTrgfqH_jGjHj071QN20LucGBJIEps.X5eKewsgebhXTqDifkJM6HDt5DYFpGZ2_-Mf5O6AYJk&dib_tag=se&qid=1717147418&refinements=p_27%3ALisa+Disselkamp&s=books&sr=1-1] becoming the blueprint for a professional standards certification in the field. Her expertise led to a direct request from the White House to advise the administration’s Economic and Domestic Policy Councils on hourly workforce technology issues. In this episode, divided into two parts, she shares knowledge worth a lifetime in just under 50 minutes. Enjoy! 🔗 More on flexible scheduling [https://www.quinyx.com/blog/empower-your-frontline] 👉 Get to know our host Jack Pidgeon [https://www.linkedin.com/in/jack-pidgeon/]

The Queen of Workforce Management: Lisa Disselkamp - Part 1

From the basement to the White House Workforce management leader and visionary Lisa Disselkamp [https://www.linkedin.com/in/lisa-disselkamp-13a4022/] joins us to discuss the importance of adding human parameters to scheduling and why managers should be evaluated based on their scheduling performance. Lisa has authored three books [https://www.amazon.com/Books-Lisa-Disselkamp/s?rh=n%3A283155%2Cp_27%3ALisa+Disselkamp] on workforce management, with her latest release [https://www.amazon.com/Workforce-Asset-Management-Book-Knowledge/dp/111836757X/ref=sr_1_1?dib=eyJ2IjoiMSJ9.vAwcUyeW3XToVkePmDr_VdWDp7UAaE17YovTrgfqH_jGjHj071QN20LucGBJIEps.X5eKewsgebhXTqDifkJM6HDt5DYFpGZ2_-Mf5O6AYJk&dib_tag=se&qid=1717147418&refinements=p_27%3ALisa+Disselkamp&s=books&sr=1-1] becoming the blueprint for a professional standards certification in the field. Her expertise led to a direct request from the White House to advise the administration’s Economic and Domestic Policy Councils on hourly workforce technology issues. In this episode, divided into two parts, she shares knowledge worth a lifetime in just under 50 minutes. Enjoy! 🔗 More on flexible scheduling [https://www.quinyx.com/blog/empower-your-frontline] 👉 Get to know our host Jack Pidgeon [https://www.linkedin.com/in/jack-pidgeon/]