The Business Octopus

Customer Onboarding

How to improve your customer onboarding process in your business. As your business grows, there are multiple people that need to be involved in the customer relationship and a clear process helps keep everyone on the same page. Join us for a discussion on what makes a good customer onboarding.

What really goes on in the Relelvate Community

See why so many people are ditching traditional networking and joining this strategic growth community.We chat about what is happening in the Relevate Community, why its great, why you need to be a part of it and where we plan on going with it in the future.

Data Enrichment

Join us live on Our Business Octopus as we dive into the world of CRM enrichment.Discover how to enhance customer relationships, optimise data insights, and drive sales success with smarter and out-of-the-box CRM strategies. Whether you're a small business owner or part of a larger enterprise, Avon and Amanda will steer you in the right direction to transform your CRM into your secret weapon.

Inside the mind of Avon Collis

An interview with the interviewer. Amanda interviews Avon on what got him started in business, what he has learned along the way and how other people can learn from his mistakes. Join the Relevate Community and get in depth guides, tips, tricks and tutorials on how to grow your business with digital skills and technology. Join our Digital Accelerator membership and take your business to the next level: https://join.relevate.com.au

The Dangers of Default Thinking

⁠Are you on a mission or an adventure - meaning, a mission suggests a clear goal or purpose, often tied to specific outcomes and structured plans.While being mission-driven can be powerful, it can also lead to default thinking if the focus becomes too narrow.An adventure implies exploration, curiosity, adaptability, and a willingness to pivot based on new discoveries.By thinking adventurously, businesses are more likely to challenge assumptions, experiment with new ideas, and see setbacks as learning opportunities.Ask yourself:Are we clinging to our mission so tightly that we’re stuck in default thinking?Or are we on an adventure where we’re open to new ways of achieving our purpose?