The Standing Apart Podcast

#24 - Unmistakable You: How to Become Hard to Compare

What if the reason customers choose the cheapest or the loudest option isn’t because you’re bad, but because you’re easy to compare? Nigel Ridpath takes listeners on a crisp, story-driven journey through the quiet killers of great businesses - friction, generic messaging, and the danger of blending in. Through vivid examples, he shows how specificity, named methods, clear proof and brave trade-offs turn vendors into the kind of people others can’t stop recommending. You’ll get a practical checklist you can apply this week, a one-minute rant for comic relief and a superhero of the week that proves differentiation often lives in unglamorous detail. Short, action-oriented and sharply observed, this episode leaves you with one mission: rewrite one sentence that describes what you do so the right clients recognise you immediately - and the wrong ones self-select out.

#23 - Corporate Values vs Company Culture: How to Make Values Real (and Hire for Them)

Most corporate values are written for outsiders: customers, candidates, procurement, the internet. But culture is what happens internally on a wet Tuesday when something goes wrong.   In Episode 23 of Standing Apart [https://www.linkedin.com/showcase/standing-apart-podcast/https://www.linkedin.com/showcase/standing-apart-podcast/], Nigel Ridpath [https://www.linkedin.com/in/nigel-ridpath-072487/] gets practical about the gap between corporate values and company culture, why values statements so often become “values theatre” and how to build values that actually guide behaviour. You’ll get a simple framework you can apply immediately, plus a structured way to hire for values so your culture gets reinforced rather than quietly undermined.   In this episode * The blunt distinction: values vs culture (culture is what you tolerate, reward and promote) * The credibility problem when values and culture don’t match * The “copy-paste test”: if your values could sit on a competitor’s website unchanged, they’re probably generic * The 5 elephant traps that kill values: 1. Values with no trade-offs 2. Values with no behavioural definition 3. No enforcement (the “brilliant jerk” problem) 4. Two-tier values (leaders play by different rules) 5. Drift (the business changes, the values don’t) * A 5-step framework to make values live: 1. Keep it small (4–5 values) 2. Write the trade-off: “We will do X even when it costs us Y.” 3. Define behaviours: 3 green flags and 3 red flags per value 4. Add a weekly ritual: “Where did we pay the price for our values this week?” 5. Decide consequences in advance (including for senior/high performers) * Hiring for values: three checks per value * Behavioural question (“Tell me about a time when…”) * Scenario question (with a real trade-off and time pressure) * Work sample (that forces the trade-off you care about) * Plus reference checks that ask what they did under stress * One Minute Rant: friction-by-QR-code and turning a flat white into a user journey * Superhero of the Week returns: what business can learn from clarity, speed and message discipline A simple starting point Pick four or five values. Write the trade-off for each. Define three green flags and three red flags. Add one weekly ritual. Decide what happens when someone violates them.   If this episode helped, share it with someone who’s tired of values theatre. And if you want the show to grow: subscribe, leave a rating and hit like in your podcast app.   Nigel’s book, The Time Traveller’s Guide to Management, is available here [https://www.sunbearconsulting.biz/my-book].

#22 - Values-Based Leadership: How to Make Tough Decisions (Paul Ingram, Columbia Business School)

Nigel Ridpath speaks with Paul Ingram, Kravis Professor of Business at Columbia Business School, about values-based leadership and how to turn values from vague aspirations into a practical tool for decision-making, hiring and organisational culture.   They explore why the exact word matters, how values show up under pressure, how a single “chief executive value” can resolve hard trade-offs and a simple coaching triads exercise you can use with your team.   In this episode: * How to define values so they’re usable, not just posters on the wall * Why language matters when you’re naming a value * Using a “chief executive value” to make tough trade-offs * Values in hiring and culture: what to look for and what to avoid * Where values come from: heritage, habit and what the research says Paul’s book: * https://www.amazon.co.uk/What-You-Really-Stand-Transform/dp/1647827655/ref=sr_1_1?crid=3G6Q2SD5O8F3B&dib=eyJ2IjoiMSJ9.53QBLZFG5Foosus-S8PU5wU5mLql9vCNL_aDS1kXrv0P_eLTLUh-7yNnQG_4F_XE_3pwUI0GrbRGDlrdpOyR_yRp32dy0TLicdICVUUcgFXBj0-eUCaT4DSPwTi1KvcVuKYrpf6Ty0xZIV_s9mmLVDwHDWeRS_bRTxP_fl3_TbmsIop5FC-y0KAQK4onxtpX5OoQZGmt16l26MvCf8p87qN8yW__QlwW1Btgrc_n_Q0.wgzXIfXzqXOXt1JAfxD3oVrq_06sXQgFQp2LqCMoTx0&dib_tag=se&keywords=paul+ingram&qid=1776155247&s=books&sprefix=paul+ingram%2Cstripbooks%2C389&sr=1-1 [https://www.amazon.co.uk/What-You-Really-Stand-Transform/dp/1647827655/ref=sr_1_1?crid=3G6Q2SD5O8F3B&dib=eyJ2IjoiMSJ9.53QBLZFG5Foosus-S8PU5wU5mLql9vCNL_aDS1kXrv0P_eLTLUh-7yNnQG_4F_XE_3pwUI0GrbRGDlrdpOyR_yRp32dy0TLicdICVUUcgFXBj0-eUCaT4DSPwTi1KvcVuKYrpf6Ty0xZIV_s9mmLVDwHDWeRS_bRTxP_fl3_TbmsIop5FC-y0KAQK4onxtpX5OoQZGmt16l26MvCf8p87qN8yW__QlwW1Btgrc_n_Q0.wgzXIfXzqXOXt1JAfxD3oVrq_06sXQgFQp2LqCMoTx0&dib_tag=se&keywords=paul+ingram&qid=1776155247&s=books&sprefix=paul+ingram%2Cstripbooks%2C389&sr=1-1] Nigel's book: * https://www.sunbearconsulting.biz/my-book

#21 - The Off Switch: How Tech Keeps Our Stress On

In this episode Nigel Ridpath sits down with entrepreneur and author Justin Hai [https://www.linkedin.com/in/justinhai/] to unravel a startling idea: stress isn’t new, but technology has stolen the off switch. Through vivid examples - from 80's TV to midnight binge culture - Justin traces how endless content and constant notifications have rewired our cortisol rhythm and left our bodies running on permanent alert. As the conversation moves from biology to business, Justin explains how that insight became the blueprint for a science-first supplement company and a book meant to wake readers up. Intimate anecdotes, clinical evidence and a clear sense of urgency make this a story about more than individual burnout: it’s about how leaders and organisations can choose to slow down before our health and creativity unravel. Justin's book: Stress Nation: Escape the Technology Trap, Eliminate Stress, and Reclaim Rest [https://www.amazon.co.uk/Stress-Nation-Technology-Eliminate-Reclaim/dp/1394374992/ref=tmm_hrd_swatch_0] Nigel's book: The Time Traveller's Guide to Management [https://www.sunbearconsulting.biz/my-book]

#20 - The Little VenueThat Refused to Be Beaten: Chippy Theatre's Remarkable Story

Step off a pretty Cotswold lane and into a building that used to be a Salvation Army citadel - and now pulses with the kind of live theatre that makes a town rally around it. Nigel Ridpath sits down with John Terry, the long-time Artistic Director of Chipping Norton Theatre [https://www.chippingnortontheatre.com/] and untangles the unusual, heartwarming story of how a 200-seat venue turned eccentric vision, invention and a beloved pantomime into the lifeblood of its community. Through tales of gin palaces and hay-bale promenade performances, behind-the-scenes scrapes and touring triumphs, this episode traces how creative risk, local ownership and stubborn character keep a theatre thriving when others fold. If you believe live performance still has the power to unite and surprise, come and listen to a story about courage, craft and the clever ways a small theatre pays the bills - one panto, one community cast and one brave new show at a time. To buy The Time Traveller's Guide to Management, click here [https://www.sunbearconsulting.biz/my-book].