ABM in B2B: insights from NetApp, Octave and Acronis
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In this episode of B2B Marketing Leaders, Olga Bondareva [https://www.linkedin.com/in/olgabond/] - Founder of ModumUp [https://modumup.com/?utm_source=youtube&utm_campaign=episode7] Agency - talks about account-based marketing with experts from enterprise companies:
• Irina Chernova [https://www.linkedin.com/in/irina-chernova-16677523/], Demand Marketing Manager EMEA&LATAM at NetApp
• Viviane Ross [https://www.linkedin.com/in/vivianeross/], Senior Marketing Campaign Manager at Octave
• Elena Simkina [https://www.linkedin.com/in/elena-simkina/], Sr. Digital Marketing Director at Acronis
Key themes discussed:
• How enterprise teams implement ABM in practice: one-to-one, one-to-few, one-to-many, and hybrid approaches across different company sizes
• Real ABM case studies - from winning a Middle East oil and gas account through an AI-focused strategy during COVID, to VIP event programs and public sector vertical campaigns
• Why early ABM programs often fail: misaligned sales and marketing expectations, and the shift from "hot leads" to working together on a specific account list
• ABM as a customer experience, not a marketing tactic - and why sales commitment matters as much as running the campaigns
• How to prioritize accounts and choose the right ABM tier: intent signals, ICP fit, wallet size, competitive position, and scorecard-based segmentation
• Balancing personalization with scalability: role-based messaging vs. hyper-personalization, and when deep personalization becomes too much
• Account research in ABM: intent data tools, CRM, AI, LinkedIn, sales insights, and internal sources like professional services teams
• Measuring ABM success: buying committee coverage, engagement scores, sourced pipeline, influenced pipeline, and interim KPIs along the funnel
• How AI is used in ABM today - content creation, campaign analysis, localization - and why marketers still coordinate the work with a human in the loop
• Getting sales and other teams on board: setting expectations upfront, choosing the right sales partners, and translating marketing language for sales teams
A grounded conversation about how B2B marketing leaders at NetApp, Octave, and Acronis run ABM programs - from strategic one-to-one plays to scalable one-to-many campaigns. With honest lessons on what goes wrong, how to track results, and why sales alignment has to come first.
Timestamps:
00:58 - Introduction of speakers
04:21 - ABM success stories and case studies
11:40 - When ABM initiatives don't go as planned
16:25 - Prioritization and selecting the right ABM approach
20:49 - Balancing personalization and scalability in ABM
26:51 - Account research, tools, and the human side of ABM
32:40 - Measuring ABM efficiency and key metrics
37:25 - Using AI in ABM workflows
39:14 - Cross-functional alignment with sales and other teams