Compliance Matters | Experian Employer Services

I‑9 Compliance Under Pressure: Why Proven, Award‑Winning Tech Wins

In this episode of Compliance Matters, we explore the evolving landscape of I-9 compliance and what it takes for employers to stay ahead. Brian Elfrink, Director of Product Management for I-9 & Eforms, and Pam Stevens, Director of Analyst & Industry Relations at Experian Employer Services, join the conversation to share their perspectives on industry recognition from Lighthouse Research & Advisory and why it reflects broader trends in HR technology. They discuss the role analysts play in shaping the HR space, why awards can signal meaningful innovation, and how Experian’s I-9 solution has developed over time—combining regulatory expertise with new capabilities like virtual I-9 Section 2 completion. The conversation also dives into today’s heightened focus on I-9 compliance, including changing regulations and increased enforcement, and what that means for employers managing risk. Finally, Brian and Pam look ahead to the future of I-9 management, including the thoughtful use of AI to support compliance while protecting sensitive data. If you’re interested in compliance trends, practical insights, and what’s next for HR technology, this episode is for you.

Award-Winning Unemployment Management

In this episode of Compliance Matters we’re diving into an exciting milestone. Experian Employer Services was recently recognized by the National Association of State Workforce Agencies, in partnership with the U.S. Department of Labor, with an Outstanding Performance Award at its annual SIDES seminar. We start with a look at NASWA’s role in the industry and what the organization is recognizing with their awards. Then, we explore one of the most pressing challenges employers face today—unemployment fraud—and why accuracy and integrity in UI processes matter more than ever. Steve Solovic, Megan Havard and Tonya Vanknowe join us on this episode to break down what sets our unemployment management solution apart, the expertise behind it, and how it has evolved to meet the needs of today’s workforce. We also explore the real-world impact of UI fraud on both employers and employees—and what comes next as we continue helping organizations navigate this complex landscape. If you’re looking for insights on innovation, compliance, and what’s ahead in unemployment management, you’re in the right place. And for anyone looking for the rap video confessing UI fraud mentioned in the episode, it's "EDD" by ShotOff and Nuke Bizzle.

2025 Legislative Roundup & 2026 Preview

In this episode of Compliance Matters Gordon Middleton and Wayne Rottger break down the big compliance issues employers are facing as 2025 comes to a close. We’re looking back and looking ahead—how does this year compare to previous years when it comes to compliance and workload? What’s changed, and what’s next? We dive intolegislative trends for unemployment insurance and what the 2026 forecast might mean for you. We also review the state FUTA credit reduction list, trade disputes and their impact on unemployment insurance, and what employers need to know about WOTC's expiration and renewal. Finally, hear updates on Form W-4 and W-2, the lingering effects of the government shutdown, and learn how employers are dealing with the evolving compliance challenge of Form I-9 management. If you’re an employer looking for a rundown of what happened in 2025 and what to expect in 2026, you’re in the right place.

WOTC Basics, Best Practices & Legislative Renewal

The Work Opportunity Tax Credit is a powerful incentive benefiting both employers and employees. People with barriers to employment can secure life-changing jobs while employers who provide these opportunities can offset hiring costs. In this episode we're joined by Dre Sosa and Ashly Caserotti who support customer success with Experian Employer Services. Dre and Ashly break down the basics of WOTC, best practices for employers to maximize their credit, and give us an overview of possible renewal for WOTC before it expires at the end of this year.

Biggest Compliance Challenges from SHRM

Welcome back to Compliance Matters from Experian Employer Services. In this episode, we’re diving into the heart of HR compliance with insights straight from the floor of SHRM 2025, one of the largest HR conferences in the world. We spoke with HR professionals who were visiting from across the country and asked one simple question: “What’s your biggest compliance challenge today?” Joining us to unpack those answers are Gordon Middleton and Vijay Thakkar, Product Intelligence Managers with Experian Employer Services. Gordon and Vijay listen to interviews with us, react to what they heard, and break down why these challenges are so widespread—and so complex. From evolving I-9 enforcement to shifting payroll regulations, they’ll share practical strategies and best practices to help HR teams stay ahead of the curve. Whether you're in payroll, compliance, or people operations,this is an episode you won’t want to miss.