Good Finds - Goodwill of the Heartland's Podcast

Empowering Through Choice: Inside Goodwill’s Day Habilitation Program

In this heartwarming and insightful episode of Good Fine’s Podcast, host Brent Watkins is joined by Kari Harford, Lead Day Habilitation Specialist at Goodwill, to explore the meaningful work behind the organization’s day habilitation program. With over 21 years at Goodwill, Kari shares her journey from vocational counselor to spearheading the launch and growth of a program designed to enrich the lives of individuals with intellectual and developmental disabilities, as well as mental health diagnoses. Kari explains that the program offers flexible scheduling and a wide variety of person-centered activities, ranging from cooking and crafts to volunteering and using public transportation. Emphasis is placed on teaching soft skills like reading, coping, and socialization while promoting independence and community integration. Through carefully structured yet highly individualized plans, participants are empowered to choose how they spend their days—whether that's reading, learning bus routes, or planning group activities themselves. The conversation also highlights the evolution of the program, which started with just three staff members and now spans multiple locations including Cedar Rapids, Iowa City, and the Quad Cities. Kari reflects on how the program has become more community-focused over time, leveraging city buses and forming partnerships with local food banks and animal shelters to give participants real-world experiences. Kari shares inspiring stories of individuals who have made tremendous personal strides—like learning to manage emotions constructively, overcoming isolation, or independently navigating public transit. She also underscores the joy and mutual respect that exists within the program, noting how clients' enthusiasm and openness often serve as a reminder of the purpose behind Goodwill’s mission. This episode offers a touching look at the impact of choice, trust, and compassionate care. It’s a testament to how thoughtful programming and dedicated staff can help people of all abilities live fuller, more independent lives while contributing meaningfully to their communities.

Everything you wanted to know about shopgoodwill.com and Goodwill Reboot

In this episode of the Good Finds podcast, host Brent Watkins is joined by Drew Giese, the manager of Goodwill of the Heartland’s e-commerce and Reboot operations, for an energetic and behind-the-scenes look at how donated treasures are given new life through technology and strategy. Brent and Drew walk listeners through the process behind ShopGoodwill.com, Goodwill’s online auction platform. The site is a thriving hub where unique, valuable, and collectible items from over 140 Goodwill agencies are listed and sold in eBay-style auctions. From rare Batman memorabilia to vintage marbles and uranium glass, Drew shares incredible finds that pass through the warehouse and the meticulous process used to determine their value. Drew also sheds light on Goodwill’s robust book reselling operations, which utilize platforms like Amazon and eBay alongside AI tools to optimize sales. A highlight includes their collaboration with Cash Monkey, which uses data-driven algorithms to determine the best channel for each donated book. The conversation shifts to Goodwill Reboot, a program dedicated to electronic donations and sustainable tech recycling. Listeners learn how donated computers, regardless of condition, are securely wiped to Department of Defense standards and either resold at affordable prices or responsibly recycled through a long-standing partnership with Dell. Drew also introduces the upcoming “Scrap Tops” initiative—launching on Earth Day—offering budget laptops for students and families. From local pickup options and combined shipping perks to authentication for high-end clothing and jewelry, Drew emphasizes transparency, value, and Goodwill’s mission-driven heart. Whether you're a savvy thrifter, collector, or environmentally conscious donor, this episode reveals how shopping (and donating) online with Goodwill is making a big impact.

Today's Evolving Workforce

In today’s episode, host Brent Watkins sits down with Stacey Jones, Strategic Partnership Specialist at Goodwill, to explore how Goodwill partners with local businesses and organizations to help community members find meaningful work. Stacey explains her role in creating these partnerships, which range from housing authorities to job training programs, to help participants gain career skills and secure employment. Stacey shares her background in social work and nonprofit management, emphasizing her passion for using data-driven programs to make a broader community impact. She discusses how Goodwill is more than just a thrift store, revealing that their mission is centered on providing accessible job opportunities and personalized career support. The conversation delves into the evolving workforce landscape, with a particular focus on the challenges businesses face in finding qualified workers, and the changing expectations of job seekers, especially younger generations. Stacey also highlights Goodwill's diverse services, such as online training programs and career navigation, that help individuals from all walks of life access high-demand jobs in industries like manufacturing, IT, and healthcare. Listeners will also learn about Goodwill’s innovative approach to bridging the gap between employers and job seekers, and how the organization’s flexibility and local presence help address specific community needs. Stacey encourages businesses and individuals to explore Goodwill’s offerings through their website and to consider the mutual benefits of strategic partnerships that support both the local workforce and organizational growth. Tune in for an insightful discussion on workforce development, partnership building, and the evolving job market.

Thrift Talk with Amanda and Janice - Part 3

In the final installment of the Thrift Talk series, Amanda and Janice wrap up their lively discussion on all things thrift, fashion, and collaboration. Longtime friends and colleagues, they share candid stories about their dynamic working relationship at Goodwill of the Heartland. From swapping creative ideas to tackling daily challenges, Amanda and Janice reveal what makes their partnership so rewarding—and occasionally hilarious. The episode also dives into the pressing issue of “fast fashion” and its impact on the environment. Amanda and Janice offer practical tips for embracing sustainable shopping habits and demonstrate how thrifting can be a fun, affordable, and eco-friendly alternative to mainstream retail. Lastly, the duo unpacks the role of social media in shaping public perceptions of thrifting. They address common myths and misinformation circulating online and provide listeners with tools to spot fact from fiction. Along the way, they highlight how Goodwill is more than just a store—it’s a force for community empowerment and sustainability. Tune in for a thought-provoking and entertaining conversation that will leave you inspired to rethink your wardrobe, support meaningful causes, and celebrate the art of thrifting.

Thrift Talk with Amanda and Janice - Part 2

In the second installment of our 3-part series, Marketing Director Brent Watkins continues his engaging conversation with Amanda and Janice, two team members at Goodwill of the Heartland's store in Moline, Illinois. Together, they dive into the heart of "thrift culture" and share their experiences of working alongside incredible customers who make every day an adventure. Amanda and Janice reveal what sets Goodwill apart as a place where creativity, sustainability, and community converge. They talk about the joy of helping treasure hunters uncover unique finds and the rewarding relationships built with customers who share their passion for giving items a second life. The episode also takes a meaningful turn as Brent highlights Goodwill's mission-driven programs that empower local communities. From job training to skill development, Amanda and Janice discuss the transformative impact these initiatives have on the lives of individuals striving for brighter futures. Whether you're a seasoned thrifter, a Goodwill newbie, or simply curious about the movement that’s reshaping the way we shop, this episode offers a candid, heartwarming look at the people and purpose behind Goodwill’s work. Stay tuned for Part 3, where the conversation continues with even more stories, insights, and surprises.