Healthcare 360

Episode 50: What Healthcare Can Learn from Sports Analytics ft. James Naples, MD

On this week’s episode of Healthcare 360, Dr. Rob Fields speaks with James G. Naples, MD, an ENT specialist at BIDMC. Dr. Naples shares how a memorable patient interaction sparked his interest in understanding the hidden factors that influence physician performance. This episode explores how lessons from sports analytics could reshape the way healthcare thinks about performance, the role of human factors like mindset and focus, and how a more intentional, data-informed approach could help improve outcomes across the system.

Episode 49: The Evolving Role of Finance in Healthcare ft. Scott Herndon

On this week’s episode of Healthcare 360, Dr. Rob Fields speaks with Scott Herndon, Chief Financial Officer at Beth Israel Lahey Health. With more than two decades of experience across diverse health systems, Scott shares insights from his journey in healthcare finance and what led him to BILH. This episode explores the evolving role of the CFO, the financial challenges facing today’s healthcare systems, and how strategic investment, partnerships, and emerging technologies like AI are shaping the future of care delivery.

Episode 48: Interviews From the Frontlines Pt. 2

This week on Healthcare 360, Dr. Rob Fields speaks with seven primary care physicians from across the system during BILH Primary Care Day 2026. The discussion spans core principles of care, workforce development, and advancing equity, offering insight into the purpose and commitment that guide our physicians’ work every day. Episode Guests: * Wendy Storch, RN * Gabriel Paul Kondrotas, PA * Kuon S. Lo, MD * Andrea Julian, NP * Beth Korhonen, RN * Laura Frasier, BSN, RN * Parth A. Patel, PA

Episode 47: Reimagining Weight Management ft. Amanda Powell, MD & John Marshall

On this week’s episode of Healthcare 360, Dr. Rob Fields, speaks with Amanda Powell, MD, Chair of the Division of Lifestyle Health, and Dr. John Marshall, Vice President of Clinical Pharmacy Services at Beth Israel Lahey Health. This episode explores how GLP-1 medications are transforming the landscape of obesity treatment and the broader implications for metabolic health, clinical care, and healthcare costs. Dr. Powell shares her pioneering journey in obesity medicine from culinary roots to building a comprehensive, patient-centered lifestyle health program. Dr. Marshall discusses the evolving role of clinical pharmacists in optimizing obesity care and medication persistence.

Episode 46: How Technology Is Reshaping Care Delivery, ft. Amy Leigh Miller, MD, PhD

On this episode of Healthcare 360, Dr. Rob Fields sits down with Amy Leigh Miller, MD, PhD, Chief Health Information Officer at BILH, to discuss the evolving role of technology in healthcare. Dr. Miller shares her path into informatics, insights from leading large-scale Epic implementations, and how AI is beginning to shape clinician workflows, patient access, and care delivery. The conversation explores the balance between innovation and regulation and what healthcare leaders should be thinking about as technology continues to transform the patient experience.