Medical Money Matters with Jill Arena

Episode 185: Busy, Burned Out, and Barely Profitable? Here’s What High-Performing Groups Do Differently - Part 2

Send us Fan Mail [https://www.buzzsprout.com/2056798/fan_mail/new] Last week, we talked about some of the biggest differences between struggling medical groups and high-performing organizations. We discussed long-term thinking, strategic staffing, operational intelligence, investment philosophy, and diversified revenue streams. And today, we’re continuing that conversation — because once organizations begin growing successfully, entirely new challenges emerge. Growth sounds exciting. But growth without infrastructure creates chaos very quickly. And high-performing organizations understand that scaling successfully requires discipline. Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visit Jill’s company, Health e Practices’ website: https://healtheps.com/ [https://healtheps.com/] Subscribe to our newsletter, Health e Connections: https://share.hsforms.com/1FMup6xLPSpeA8hB77caYQwd32sx?hsCtaAttrib=171926995377 [https://share.hsforms.com/1FMup6xLPSpeA8hB77caYQwd32sx?hsCtaAttrib=171926995377]  Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Promo pricing available now: https://education.healtheps.com/offers/Ry3zfLYp/checkout?coupon_code=PHYSEDGE3000 [https://education.healtheps.com/offers/Ry3zfLYp/checkout?coupon_code=PHYSEDGE3000]  Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self [https://smile.amazon.com/Physician-Heal-Thy-Financial-Self/dp/1735228303/ref=sxts_rp_s_1_0?content-id=amzn1.sym.acfa156f-6066-4c30-8587-c628ec07e337%3Aamzn1.sym.acfa156f-6066-4c30-8587-c628ec07e337&crid=178XL19GD3PJR&cv_ct_cx=physician+heal+thy+financial+self&keywords=physician+heal+thy+financial+self&pd_rd_i=1735228303&pd_rd_r=be608269-b4f4-468d-85c8-852520e8217c&pd_rd_w=nSrNT&pd_rd_wg=S06c5&pf_rd_p=acfa156f-6066-4c30-8587-c628ec07e337&pf_rd_r=8CWMZTV9506RQXD8DS0V&psc=1&qid=1665893708&qu=eyJxc2MiOiIwLjAwIiwicXNhIjoiMC4wMCIsInFzcCI6IjAuMDAifQ%3D%3D&sprefix=physician+heal+thy+financial+self%2Caps%2C131&sr=1-1-f0029781-b79b-4b60-9cb0-eeda4dea34d6]  Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/ [https://www.facebook.com/groups/3834886643404507/] Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ [https://www.underthepiano.ca/] Visit Craig’s website to book your Once in a Lifetime music experience Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/ [https://www.communicationtwentyfourseven.com/]

Episode 184: Busy, Burned Out, and Barely Profitable? What Top Groups Do Differently - Part 1

Send us Fan Mail [https://www.buzzsprout.com/2056798/fan_mail/new] Why do some medical groups thrive while others constantly struggle — even in the same market? Have you ever looked at two practices in the same city, with similar physicians, similar patient populations, and similar payer contracts… and wondered why one group seems calm, strategic, financially healthy, and growing — while the other feels stressed, chaotic, reactive, and constantly fighting fires? That difference is rarely luck. High-performing medical groups think differently. They make decisions differently. They build systems differently. They lead differently. They invest differently. And perhaps most importantly, they understand that success in healthcare today requires far more than simply being clinically excellent. Because let’s be honest — almost every physician group is working hard. That’s not the differentiator anymore. The differentiator is operational intelligence. The differentiator is leadership. The differentiator is culture. The differentiator is the ability to think strategically instead of reactively. And today, we’re going to talk about what high-performing medical groups actually do differently. Not from a theoretical textbook perspective. From the real-world trenches of healthcare operations. Because thriving organizations don’t happen accidentally. They are built intentionally. Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visit Jill’s company, Health e Practices’ website: https://healtheps.com/ [https://healtheps.com/] Subscribe to our newsletter, Health e Connections: https://share.hsforms.com/1FMup6xLPSpeA8hB77caYQwd32sx?hsCtaAttrib=171926995377 [https://share.hsforms.com/1FMup6xLPSpeA8hB77caYQwd32sx?hsCtaAttrib=171926995377]  Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Promo pricing available now: https://education.healtheps.com/offers/Ry3zfLYp/checkout?coupon_code=PHYSEDGE3000 [https://education.healtheps.com/offers/Ry3zfLYp/checkout?coupon_code=PHYSEDGE3000]  Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self [https://smile.amazon.com/Physician-Heal-Thy-Financial-Self/dp/1735228303/ref=sxts_rp_s_1_0?content-id=amzn1.sym.acfa156f-6066-4c30-8587-c628ec07e337%3Aamzn1.sym.acfa156f-6066-4c30-8587-c628ec07e337&crid=178XL19GD3PJR&cv_ct_cx=physician+heal+thy+financial+self&keywords=physician+heal+thy+financial+self&pd_rd_i=1735228303&pd_rd_r=be608269-b4f4-468d-85c8-852520e8217c&pd_rd_w=nSrNT&pd_rd_wg=S06c5&pf_rd_p=acfa156f-6066-4c30-8587-c628ec07e337&pf_rd_r=8CWMZTV9506RQXD8DS0V&psc=1&qid=1665893708&qu=eyJxc2MiOiIwLjAwIiwicXNhIjoiMC4wMCIsInFzcCI6IjAuMDAifQ%3D%3D&sprefix=physician+heal+thy+financial+self%2Caps%2C131&sr=1-1-f0029781-b79b-4b60-9cb0-eeda4dea34d6]  Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/ [https://www.facebook.com/groups/3834886643404507/] Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ [https://www.underthepiano.ca/] Visit Craig’s website to book your Once in a Lifetime music experience Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/ [https://www.communicationtwentyfourseven.com/]

Episode 183: The Million Dollar Problem No One’s Talking About: Physician Undercoding

Send us Fan Mail [https://www.buzzsprout.com/2056798/fan_mail/new] What if your organization’s biggest revenue problem has nothing to do with payer contracts? Think about that for a moment. Because in healthcare, we spend enormous amounts of time obsessing over payer negotiations, denials, collections, reimbursement schedules, staffing ratios, labor costs, and operational efficiency. Entire leadership meetings are devoted to squeezing another one or two percent out of contracts. But what if the revenue problem starts long before the claim is ever submitted? What if the biggest leak in your organization is happening quietly, invisibly, every single day inside the clinic? Today we’re uncovering the million-dollar problem nobody is talking about: physician undercoding. Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visit Jill’s company, Health e Practices’ website: https://healtheps.com/ [https://healtheps.com/] Subscribe to our newsletter, Health e Connections: https://share.hsforms.com/1FMup6xLPSpeA8hB77caYQwd32sx?hsCtaAttrib=171926995377 [https://share.hsforms.com/1FMup6xLPSpeA8hB77caYQwd32sx?hsCtaAttrib=171926995377]  Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Promo pricing available now: https://education.healtheps.com/offers/Ry3zfLYp/checkout?coupon_code=PHYSEDGE3000 [https://education.healtheps.com/offers/Ry3zfLYp/checkout?coupon_code=PHYSEDGE3000]    Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self [https://smile.amazon.com/Physician-Heal-Thy-Financial-Self/dp/1735228303/ref=sxts_rp_s_1_0?content-id=amzn1.sym.acfa156f-6066-4c30-8587-c628ec07e337%3Aamzn1.sym.acfa156f-6066-4c30-8587-c628ec07e337&crid=178XL19GD3PJR&cv_ct_cx=physician+heal+thy+financial+self&keywords=physician+heal+thy+financial+self&pd_rd_i=1735228303&pd_rd_r=be608269-b4f4-468d-85c8-852520e8217c&pd_rd_w=nSrNT&pd_rd_wg=S06c5&pf_rd_p=acfa156f-6066-4c30-8587-c628ec07e337&pf_rd_r=8CWMZTV9506RQXD8DS0V&psc=1&qid=1665893708&qu=eyJxc2MiOiIwLjAwIiwicXNhIjoiMC4wMCIsInFzcCI6IjAuMDAifQ%3D%3D&sprefix=physician+heal+thy+financial+self%2Caps%2C131&sr=1-1-f0029781-b79b-4b60-9cb0-eeda4dea34d6]  Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/ [https://www.facebook.com/groups/3834886643404507/] Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ [https://www.underthepiano.ca/] Visit Craig’s website to book your Once in a Lifetime music experience Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/ [https://www.communicationtwentyfourseven.com/]

Episode 182: How to Harness Data Abundance with AI: A Conversation with Saurabh Gupta, MD

Send us Fan Mail [https://www.buzzsprout.com/2056798/fan_mail/new] In this episode, I sit down with Saurabh Gupta, MD — physician, healthcare technology executive, and Founder & CEO of CorMetrix — for a timely conversation about the explosion of healthcare data and how artificial intelligence can help physicians and healthcare organizations make sense of it.  With decades of experience spanning clinical medicine, enterprise healthcare technology, data strategy, and innovation, Dr. Gupta brings a unique perspective to the intersection of medicine, AI, and operational intelligence. We explore how healthcare leaders can move beyond data overload to uncover meaningful insights that improve decision-making, efficiency, compliance, and ultimately patient care. We walk through security concerns, "human in the loop" versus fully autonomous models, and lastly, we take a look ahead at the next 3-5 years. Saurabh can be contacted via email at: sg@cormetrix.com [sg@cormetrix.com] or via LinkedIn at: https://www.linkedin.com/in/gupta-md/ [https://www.linkedin.com/in/gupta-md/] and the CorMetrix website is here: https://cormetrix.com/ [https://cormetrix.com/] Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visit Jill’s company, Health e Practices’ website: https://healtheps.com/ [https://healtheps.com/] Subscribe to our newsletter, Health e Connections: https://share.hsforms.com/1FMup6xLPSpeA8hB77caYQwd32sx?hsCtaAttrib=171926995377 [https://share.hsforms.com/1FMup6xLPSpeA8hB77caYQwd32sx?hsCtaAttrib=171926995377]  Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Promo pricing available now: https://education.healtheps.com/offers/Ry3zfLYp/checkout?coupon_code=PHYSEDGE3000 [https://education.healtheps.com/offers/Ry3zfLYp/checkout?coupon_code=PHYSEDGE3000]  Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self [https://smile.amazon.com/Physician-Heal-Thy-Financial-Self/dp/1735228303/ref=sxts_rp_s_1_0?content-id=amzn1.sym.acfa156f-6066-4c30-8587-c628ec07e337%3Aamzn1.sym.acfa156f-6066-4c30-8587-c628ec07e337&crid=178XL19GD3PJR&cv_ct_cx=physician+heal+thy+financial+self&keywords=physician+heal+thy+financial+self&pd_rd_i=1735228303&pd_rd_r=be608269-b4f4-468d-85c8-852520e8217c&pd_rd_w=nSrNT&pd_rd_wg=S06c5&pf_rd_p=acfa156f-6066-4c30-8587-c628ec07e337&pf_rd_r=8CWMZTV9506RQXD8DS0V&psc=1&qid=1665893708&qu=eyJxc2MiOiIwLjAwIiwicXNhIjoiMC4wMCIsInFzcCI6IjAuMDAifQ%3D%3D&sprefix=physician+heal+thy+financial+self%2Caps%2C131&sr=1-1-f0029781-b79b-4b60-9cb0-eeda4dea34d6]  Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/ [https://www.facebook.com/groups/3834886643404507/] Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ [https://www.underthepiano.ca/] Visit Craig’s website to book your Once in a Lifetime music experience Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/ [https://www.communicationtwentyfourseven.com/]

Episode 181: The Power of Private Practice: Why Independence, Community, and Connection Still Matter

Send us Fan Mail [https://www.buzzsprout.com/2056798/fan_mail/new] Today I want to talk about something that is deeply important to me, and I suspect deeply important to many of you listening today — the future of independent private practice, and why community matters now more than ever. This past weekend, we gathered in Portland, Oregon for the Caduceus Masquerade Ball, a celebration of independent medicine and the people who dedicate their lives to caring for our communities. And honestly, it was extraordinary. The room was filled with physicians, practice administrators, healthcare leaders, consultants, and supporters of private practice. There was elegance and laughter and music and conversation. People who had emailed each other for years finally met face to face. Specialists met referring physicians they had never actually met in person despite sharing patients for years. Colleagues reconnected. New relationships formed. And perhaps most importantly, there was this unmistakable feeling in the room — hope. Not denial about the challenges in healthcare. Not pretending everything is easy. But hope grounded in the realization that we are still stronger together than we are apart. What made the evening even more meaningful was that the Caduceus Ball was also a fundraiser supporting three local nonprofit organizations that serve physicians, healthcare teams, and medical practices in our community. So everyone attending wasn’t just celebrating — they were also contributing to causes that strengthen healthcare locally. There is something profoundly uplifting about gathering together not only for ourselves, but also in service of others. That sense of generosity and shared purpose changes the energy in a room. And it reminded me of something important: Private practice is not simply a business model. It is a community model. Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visit Jill’s company, Health e Practices’ website: https://healtheps.com/ [https://healtheps.com/]  Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Promo pricing available now: https://education.healtheps.com/offers/Ry3zfLYp/checkout?coupon_code=PHYSEDGE3000 [https://education.healtheps.com/offers/Ry3zfLYp/checkout?coupon_code=PHYSEDGE3000]  Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self [https://smile.amazon.com/Physician-Heal-Thy-Financial-Self/dp/1735228303/ref=sxts_rp_s_1_0?content-id=amzn1.sym.acfa156f-6066-4c30-8587-c628ec07e337%3Aamzn1.sym.acfa156f-6066-4c30-8587-c628ec07e337&crid=178XL19GD3PJR&cv_ct_cx=physician+heal+thy+financial+self&keywords=physician+heal+thy+financial+self&pd_rd_i=1735228303&pd_rd_r=be608269-b4f4-468d-85c8-852520e8217c&pd_rd_w=nSrNT&pd_rd_wg=S06c5&pf_rd_p=acfa156f-6066-4c30-8587-c628ec07e337&pf_rd_r=8CWMZTV9506RQXD8DS0V&psc=1&qid=1665893708&qu=eyJxc2MiOiIwLjAwIiwicXNhIjoiMC4wMCIsInFzcCI6IjAuMDAifQ%3D%3D&sprefix=physician+heal+thy+financial+self%2Caps%2C131&sr=1-1-f0029781-b79b-4b60-9cb0-eeda4dea34d6]  Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/ [https://www.facebook.com/groups/3834886643404507/] Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ [https://www.underthepiano.ca/] Visit Craig’s website to book your Once in a Lifetime music experience Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/ [https://www.communicationtwentyfourseven.com/]