Summary & Synthesis

This week I look at usability methods, both quantitative and qualitative, and stress the importance of a thorough usability testing plan.

Host Emily Kuznar Laird discusses usability inspection methods heuristic evaluation and cognitive walkthrough as she continues her exploration of user-centered research for technical communicators.

Host Emily Kuznar Laird explores the remaining chapters of Don Norman's The Design of Everyday Things and takes a critical look at personas by reviewing two different studies.

Host Emily Kuznar Laird summarizes and synthesizes readings and theories by Norman, Gibson, and St. Amant in this focused podcast on user-centered research for technical communicators.

This episode looks at the relationship between science and rhetoric in user-experience, as well as more best practices. Hosted Emily Kuznar Laird, MSTPC graduate student at the University of Wisconsin-Stout This podcast is powered by Pinecast [https://pinecast.com].