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That Retail Property Guy

Podkast av Gary Marshall

engelsk

Business

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Les mer That Retail Property Guy

Welcome to That Retail Property Guy, the podcast where retail property expert Gary Marshall champions retail tenants and empowers professionals across the industry. With a career spanning decades, a dozen retailers, and millions in recovered losses for leading UK retailers, Gary shares his unparalleled knowledge to help retail tenants protect their rights, navigate leases, and maximise opportunities often overlooked by landlords, estates and accounts teams. This podcast is your go-to resource for unlocking the mysteries of retail property. Whether you're an experienced professional, a mid-sized chain, or someone just starting in the industry, Gary’s insights will help you build confidence, avoid pitfalls, and thrive in this complex field.Through practical advice, real-world examples, and interviews with industry leaders, That Retail Property Guy is dedicated to fostering development and knowledge-sharing for the next generation of retail property experts.Listen weekly and discover how small insights can lead to big wins for retail tenants everywhere. Start your journey to retail property mastery today!

Alle episoder

68 Episoder

episode Upward Only (Never Downward) Reviews cover

Upward Only (Never Downward) Reviews

Upward only rent reviews – in reality, not about always upwards but about never downwards.    Host Gary Marshall considers the impact of new UK legislation which bans upward only (never downwards) review clauses in new commercial leases – will it have the intended effect to liberate the high street, or will it trigger unexpected consequences such as the destabilization of the property investment market?   Is the Government’s declaration smart or ill-advised, is it a win for the economy or a shot in the foot for retailers?  ._. Send us a Comment, a View, a Thanks, Fan Mail and so on! [https://www.buzzsprout.com/2443992/fan_mail/new] And never miss an episode! Follow and like That Retail Property Guy on your favourite podcast platform - available on Apple, Spotify, Amazon and more. Find out more and message us on the podcast website [https://thatretailpropertyguy.buzzsprout.com] Go to ThatRetailPropertyGuy [https://www.thatretailpropertyguy.org/]for more on Gary Marshall, SmarterEstates and the TRPG podcast. You can also check out the TRPG Blog [https://www.thatretailpropertyguy.org/retail-property-blog-gary-marshall] for reading versions of key episodes.  For our niche 'Accounts Recoverable in Retail Property' business services, visit SmarterEstates [https://smarterestates.co.uk/] And find Gary and team on LinkedIn [https://www.linkedin.com/company/thatretailpropertyguy/about/?viewAsMember=true] for regular updates and community info!

19. mai 2026 - 16 min
episode Open All Hours ? cover

Open All Hours ?

Host Gary Marshall considers retailers' trading hours, and whether their leases should contain any clauses which define specific trading hours, or restricted hours, leading to additional costs for flexing, or litigation costs for non-compliance.   He asks whether keep open clauses should be mandated in a lease contract, and if changing circumstances and shopping patterns render such historic definitions un-workable – and if so what then? .. Send us a Comment, a View, a Thanks, Fan Mail and so on! [https://www.buzzsprout.com/2443992/fan_mail/new] And never miss an episode! Follow and like That Retail Property Guy on your favourite podcast platform - available on Apple, Spotify, Amazon and more. Find out more and message us on the podcast website [https://thatretailpropertyguy.buzzsprout.com] Go to ThatRetailPropertyGuy [https://www.thatretailpropertyguy.org/]for more on Gary Marshall, SmarterEstates and the TRPG podcast. You can also check out the TRPG Blog [https://www.thatretailpropertyguy.org/retail-property-blog-gary-marshall] for reading versions of key episodes.  For our niche 'Accounts Recoverable in Retail Property' business services, visit SmarterEstates [https://smarterestates.co.uk/] And find Gary and team on LinkedIn [https://www.linkedin.com/company/thatretailpropertyguy/about/?viewAsMember=true] for regular updates and community info!

12. mai 2026 - 19 min
episode When the Administrator takes over.... cover

When the Administrator takes over....

When a retailer goes into Administration, what does the Administrator actually do? Host Gary Marshall discusses this from a Property perspective, looking at the rights and obligations of the various players – the landlords, the suppliers, the Administrator’s team. He discusses Insolvency Rules which take precedence over contractual leases, where Landlords become Unsecured creditors facing losses of rent and unfulfilled dilapidations.  He also comments on the value to be gained in liquidating stock, fixtures, special items – and avoiding landfill! Send us a Comment, a View, a Thanks, Fan Mail and so on! [https://www.buzzsprout.com/2443992/fan_mail/new] And never miss an episode! Follow and like That Retail Property Guy on your favourite podcast platform - available on Apple, Spotify, Amazon and more. Find out more and message us on the podcast website [https://thatretailpropertyguy.buzzsprout.com] Go to ThatRetailPropertyGuy [https://www.thatretailpropertyguy.org/]for more on Gary Marshall, SmarterEstates and the TRPG podcast. You can also check out the TRPG Blog [https://www.thatretailpropertyguy.org/retail-property-blog-gary-marshall] for reading versions of key episodes.  For our niche 'Accounts Recoverable in Retail Property' business services, visit SmarterEstates [https://smarterestates.co.uk/] And find Gary and team on LinkedIn [https://www.linkedin.com/company/thatretailpropertyguy/about/?viewAsMember=true] for regular updates and community info!

5. mai 2026 - 14 min
episode Save the High Street..? Where, How, and Why? cover

Save the High Street..? Where, How, and Why?

Save the High Street?   Why? Where? How?     What’s your view?    Host Gary Marshall discusses the plight of town centre retail, and considers the popular cry to Save the High Street.   He questions whether this is a nostalgic, rose-tinted recollection of bygone days, or a sincere movement to re-take our towns, and build vibrant communities. He asks whether out of town retail is partly to blame for town centre blight, or are retail parks the new high street where we can gather, meet up, browse, shop?  Are town centre shops still needed – and what could be an alternative use?   He questions if any change in use should be tightly controlled, or permitted without restriction, and if tax-payer funded projects are helpful, or wasteful?  Are anti-car measures part of the problem?  Does everyone have the right means of access to their local high street?    And what part do we all play, as online-shoppers, in this demise of physical retail?  Save the High Street?   Or let it evolve? Send us a Comment, a View, a Thanks, Fan Mail and so on! [https://www.buzzsprout.com/2443992/fan_mail/new] And never miss an episode! Follow and like That Retail Property Guy on your favourite podcast platform - available on Apple, Spotify, Amazon and more. Find out more and message us on the podcast website [https://thatretailpropertyguy.buzzsprout.com] Go to ThatRetailPropertyGuy [https://www.thatretailpropertyguy.org/]for more on Gary Marshall, SmarterEstates and the TRPG podcast. You can also check out the TRPG Blog [https://www.thatretailpropertyguy.org/retail-property-blog-gary-marshall] for reading versions of key episodes.  For our niche 'Accounts Recoverable in Retail Property' business services, visit SmarterEstates [https://smarterestates.co.uk/] And find Gary and team on LinkedIn [https://www.linkedin.com/company/thatretailpropertyguy/about/?viewAsMember=true] for regular updates and community info!

28. april 2026 - 14 min
episode Managing Agents - Retailer's friend or foe? Part2 cover

Managing Agents - Retailer's friend or foe? Part2

In this episode, host Gary Marshall shares some anecdotes about managing agents, from the perspective of a retailer as tenant & occupier. A recurring theme is : do these agents actually read the Lease? He alludes to numerous examples of agents issuing incorrect invoices, using incorrect data, chasing payments that are not yet due, inappropriately threatening debt recovery, and failing to understand basic lease terms.  Service charge management is a particularly problematic area, with agents mismanaging billing, delaying documentation such as budgets and reconciliations, and misallocating or losing tenant’s funds.  There is also concern about transparency, such as where landlords generate income from shared spaces (like car parks) that should offset tenant costs but are not clearly accounted for. Errors are often blamed on poor systems or junior staff, but proper management & quality control should prevent such failures. Delays, lack of communication, and “stonewalling” just erodes trust. Poor handovers often leave tenants with unresolved problems when landlords sell their properties, or even just change agents.  Marshall concludes that managing agents (as service providers to their client Landlords) should be more accountable and better aligned with both the lease terms and the Landlord’s objectives. Landlords should closely oversee their agents and consider feedback of tenant experiences.  Current shortfalls in delivery often oblige tenants to bypass the agent, escalating issues directly to landlords, creating distrust with the agent, while highlighting the need for significant improvement in performance and accountability. Send us a Comment, a View, a Thanks, Fan Mail and so on! [https://www.buzzsprout.com/2443992/fan_mail/new] And never miss an episode! Follow and like That Retail Property Guy on your favourite podcast platform - available on Apple, Spotify, Amazon and more. Find out more and message us on the podcast website [https://thatretailpropertyguy.buzzsprout.com] Go to ThatRetailPropertyGuy [https://www.thatretailpropertyguy.org/]for more on Gary Marshall, SmarterEstates and the TRPG podcast. You can also check out the TRPG Blog [https://www.thatretailpropertyguy.org/retail-property-blog-gary-marshall] for reading versions of key episodes.  For our niche 'Accounts Recoverable in Retail Property' business services, visit SmarterEstates [https://smarterestates.co.uk/] And find Gary and team on LinkedIn [https://www.linkedin.com/company/thatretailpropertyguy/about/?viewAsMember=true] for regular updates and community info!

21. april 2026 - 15 min
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