The PestWeb Podcast

016: Customer Communication: The Secret Weapon to Grow Your Business

Did you know that most pest control companies lose 60% of their new customers in the first three years? Did you know that it costs more to get a new pest customer from ppc, door knocking or lead buying than you'll make on that same customer in year one? Listen how Veseris's Andrew Assir and Oliver Bigler, Partnerships Director at FreshLime describe how spending just a few dollars and a little focus on your existing customers can double your growth rate and pay you back with 37% more revenue in your pocket, and hear the secret tools, technology and techniques pest control companies use to show the love to their customers through automated and integrated solutions that are cheap and easy to use - to automate outbound and inbound customer communication, text, email, webchat, phone and CRMs. Veseris customers receive 20% off FreshLIme services. Go to www.freshlime.com/veseris

015: The Benefits of Botanicals

Erin & James Osuch, Vice President of Sales, Rockwell Labs Botanical insecticides are often minimum risk pesticides under FIFRA section 25(b) that are exempt from registration by the EPA (although states may require registration). Are they only a match for “green” customers or do they have benefits that meet or exceed those provided by synthetic insecticides? In this episode, James Osuch explains that careful formulation makes a difference in what can be expected from botanical insecticides. This episode is sponsored by Rockwell Labs. • Comparing botanical insecticides to synthetic insecticides • How botanical insecticides provide resistance management • Application restrictions PMPs don’t have to worry about with EcoVia products

014: The Conference You May Not Know About

The National Conference on Urban Entomology, or NCUE, is a biennial conference where the most current research in urban entomology is presented by professors, their students, and scientists working in extension or other government programs. Described as an intimate conference with usually 200 to 300 attendees, NCUE provides an ideal setting for PMPs to talk directly to researchers about their work and how it may impact our industry. In this episode, Dr. Bob Davis gives us some background about NCUE and goes over notes from the latest conference. This episode is sponsored by BASF. - History of NCUE - Notes from the recent virtual conference - Where to find conference proceedings and info on upcoming conferences

013: Your Business from a Financial Perspective

With the daily challenges of running and operating your PMP business, why make time to look at all the financials? In this episode, Dan Gordon, Managing Member of PCO Bookkeepers answers this question and several others about why you can’t afford not to look at your financial statements. Whether you plan to buy, grow or sell your business – we break down the key metrics and components to help your business flourish in 2021. Dan Gordon, CPA has written articles and presented for NPMA, PMP, and PCT as well as state Pest Associations. His expertise is in entrepreneurship and new venture management. He has personally been involved with building two pest control companies that employ over 100 full time employees. This episode is sponsored by MGK.

012: Diversify with Bird Control

Interested in making the most of your existing routes to grow your business? It's easier than you think, especially with bird control. In this episode you will learn how to: > Add bird control to your routes with minimal investment > Apply protocols to bird control already being used for wildlife and pest > Guide no-pressure discussions to help your customers > Inspect and match the right products for the job > Avoid common mistakes