Storage Unlocked

Two of the Best Brokers in Storage break down the state of the market.

In this episode of Storage Unlocked, I sit down with institutional brokerage legends John Lindsey (Lindsey Self-Storage Group) and Austin McLeod (Matthews Real Estate) to map out the massive structural shifts rewriting the transaction market in June 2026 . We look directly past the headlines of Public Storage's pending third-quarter buyout of NSA to evaluate where actual values stand on the ground . In this episode, I cover: * The Keys to the Middle Market: How Public Storage is using its low cost of capital and ultra-efficient operating margins to aggressively aggregate secondary and tertiary environments . * The Valuation Disconnect: Why premium Class A trophy assets are completely insulated from interest rate shifts, while tertiary un-stabilized properties face rising cap rates and hyper-strict buyer pools . * The 1,000-Loan Cliff: A raw look at the 1,000+ CMBS loan maturities hitting the market over the next 12 months and why the wall of private capital waiting on the sidelines is preventing bank foreclosures . * The AI Validation Piece: Why your automated underwriting is only as good as the prompts you feed it, and why John warns against blindly trusting software outputs without human verification layers . * The Pathway for New Portfolios: Austin outlines how nimble, private syndicators are successfully amassing 10- to 15-asset footprints by intentionally avoiding the major metros and targeting core-plus outskirts . Tune in to discover how to navigate a transaction environment driven by maturing debt, rapid demographic shifts, and accelerating institutional aggregation . Connect with Thaddeus Campbell (S3 Partners): Email: thaddeus@s3.partners [thaddeus@s3.partners] LinkedIn: https://www.linkedin.com/in/itsthadcampbell/ [https://www.linkedin.com/in/itsthadcampbell/] Connect with John Lindsey (Lindsey Self Storage Group) Email:john@lindseyselfstoragegroup.com [Email:john@lindseyselfstoragegroup.com] LinkedIn:https://www.linkedin.com/in/johncharleslindsey/ Connect with Austin McLeod (Matthews Real Estate) Email: austin.mcleod@matthews.com [austin.mcleod@matthews.com] LinkedIn:https://www.linkedin.com/in/austin-mcleod-a05975134/ This Episode was brought to you by: https://www.kiwisteel.com/ [https://www.kiwisteel.com/]

The Age of AI Voice Agents is here.

Can you scale a self-storage portfolio past 25 locations with only one employee managing the entire operation? I am your host, Thaddeus Campbell, and in this episode of Storage Unlocked, I am sitting down with Ryan Chapman (Lumio), Tyler Harper (Homegrown Storage), and Albert Kim (StoragePilot) to break down the rapid evolution of conversational AI voice agents . Over the past 12 months, the baseline for facility automation has completely shifted, moving independent operators away from restrictive phone menus into a world of hyper-efficient, digital-first operational loops . In this episode, I cover: * Plugging the Leaky Bucket: Why routine payment inquiries and basic support account for up to 90% of your total phone volume, and how after-hours AI capture protects your long-term monthly recurring revenue . * Astronomical Marketing ROI: Tyler Harper reveals how Homegrown matches conversational call intent directly back to Google ad tracking, forcing the algorithm to aggressively drive down customer acquisition costs across 700 pilot stores . * Headcount per Square Foot: Why remote management shouldn't just be about reshuffling human labor to a centralized node, but fundamentally expanding a single manager's capabilities to handle 30+ sites . * The Flywheel of Internal Data: Albert Kim outlines the transition from customer-facing bots to the internal "AI District Manager" that synthesizes gate logs and field tasks without messaging chaos over Slack or WhatsApp . * The Economics of the Token: A raw look at how massive tech lab subsidies from players like OpenAI and Anthropic are lowering distribution costs for the mid-market operator . Tune in to discover how to use deep storage domain expertise to build an unstoppable operating engine that can easily go toe-to-toe with the biggest REITs and Wall Street private equity firms . Connect with Thaddeus Campbell (S3 Partners): Email: thaddeus@s3.partners [thaddeus@s3.partners] LinkedIn: https://www.linkedin.com/in/itsthadcampbell/ [https://www.linkedin.com/in/itsthadcampbell/] This Episode was brought to you by: https://pbbrown.com/ [https://pbbrown.com/]

Why NSA Is Trading ABOVE Public Storage's Implied Buyout Price

I am breaking down the massive macroeconomic and tech shifts defining our asset class in May 2026 . From Public Storage's blockbuster $10.5 billion deal to swallow NSA to a jaw-dropping discrepancy in same-store NOI growth, we are looking directly at the data points that prove the three-year downcycle has finally found its bottom . In this episode, I cover: The Cap Rate Inversion: Why active street transactions (like a recent secondary market 6-cap trade in Syracuse) indicate that public REIT stocks are deeply underpriced compared to their real-world property values . SmartStop's Quiet Masterclass: How the newest public REIT controlled expense growth at just 0.3% to lock in an industry-leading 2% same-store NOI expansion . The Cost of a Cold Winter: Inside CubeSmart's Q1 earnings drop, where dynamic marketing costs and freezing New Jersey snow removal fees swallowed 20% of their entire quarterly expense growth . Processing Speed as an Alpha Edge: Noah Starr (Tract IQ) details their massive new update that integrates exact CMBS data with AI workflows to let you screen hundreds of deals in seconds . Sneak Peeks: A preview of our upcoming roundtables featuring AI pioneers (Storage Pilot, Lumio, Homegrown Storage) and our Q2 Broker Wrap-up . Tune in to get the definitive financial and structural playbook for self-storage and alternative commercial real estate . Connect with Thaddeus Campbell (S3 Partners): Email: thaddeus@s3.partners [thaddeus@s3.partners] LinkedIn: https://www.linkedin.com/in/itsthadcampbell/ [https://www.linkedin.com/in/itsthadcampbell/] This Episode was brought to you by: https://pbbrown.com/ [https://pbbrown.com/] https://s3.partners [https://s3.partners]

Small Bay Institutionalized: Tech-Native Tenants, $40K Cobots, and the Eversource Power Crisis

Are you building a Small Bay Flex portfolio for institutional capital, or are you building it for yourself? I am your host, Thaddeus Campbell, and in this episode of Storage Unlocked, I sit down with three titans of the industrial flex market: Brett Turner (BKM Capital Partners), Jeremiah Boucher (Patriot Holdings), and Brian Whitmer (Doors and Spaces). Together, we pull back the curtain on an asset class experiencing a massive surge in institutional demand. In this episode, we cover: The Management Intensity: Why Small Bay remains a full-contact, hand-to-hand combat operations sport where you act as your tenant's outsourced real estate department. The Power Crunch: Why massive tech shifts like robotics and cobot arms are forcing developers to fight utility companies for heavy three-phase power upgrades. The Demographics Matrix: How tech-native millennials are dropping the average small business owner age to 45 and shifting the tenant pool toward advanced localized manufacturing. The Fallacy of Kiosks: Why B2B tenants refuse to deal with AI automated workflows when a mechanical issue hits their shop floor. The Fund Hustle: Brett shares the brutal reality of raising a first-time fund and what it takes to accumulate scale from scratch. Tune in to find out why sticking to a dedicated thesis is the only way to win in a market where prices are high and execution certainty is completely unknown. Connect with Thaddeus Campbell (S3 Partners): thaddeus@s3.partners [thaddeus@s3.partners]https://www.linkedin.com/in/itsthadcampbell/ [https://www.linkedin.com/in/itsthadcampbell/] Connect with Brett Turner (BKM Capital Partners): bturner@bkmcp.com [bturner@bkmcp.com] Connect with Jeremiah Boucher (Patriot Holdings) admin@patriotholdings.com [admin@patriotholdings.com] Connect with Brian Whitmer (Doors and Spaces) bwhitmer@repropco.com [bwhitmer@repropco.com] This episode was brought to you by: https://pbbrown.com/ [https://pbbrown.com/]

Storage Unlocked recaps all the goings on at the Northeast Storage Expo.

I am your host, Thaddeus Campbell, and in this episode of Storage Unlocked, I am recording live from the Northeast Storage Expo at Foxwoods . While the data says New England is outperforming the nation, the operators on the ground have a more nuanced story to tell. I sit down with industry legends and local power players to discuss how they are navigating legislative challenges and a transaction market that is defying high interest rates . In this episode, I cover: The Syracuse Anomaly: Why a recent trade at under a 6% cap on T12 earnings is proof that cash is still king in secondary markets . The Death of Fast Lease-ups: I discuss Lou Barnhole's warning to newer developers who underestimated their capital reserves during the 2021-2022 underwriting frenzy . Operational Necessity: Why education sessions are now packed with owners looking for "superpowers" to combat stagnant housing movement . Faith & Leadership: Shannon Charbonneau (XPS Solutions) shares how she integrates her convictions into her role as an industry-wide leader . The Round Table: I explain our new curated peer groups for high-level storage and flex-industrial operators . Connect with Thaddeus Campbell (S3 Partners): Email: thaddeus@s3.partners [thaddeus@s3.partners] LinkedIn: https://www.linkedin.com/in/itsthadcampbell/ [https://www.linkedin.com/in/itsthadcampbell/] This Episode was brought to you by: https://pbbrown.com/ [https://pbbrown.com/] https://s3.partners [https://s3.partners]