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The Shop Flaw

Podkast av The Shop Flaw

engelsk

Business

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Les mer The Shop Flaw

Nightmare customers, monstrous hangovers, mangers from hell… Join us as we share listeners outrageous fashion and beauty retail stories in the hilarious Shop Flaw Confessions weekly segment. Send them to us at hello@theshopflaw.com The good, the bad and the ugly aspects of the biggest employment sector in the UK are all laid bare in this first of its kind retail podcast. Frank, honest and funny, you'll be left questioning everything you thought you knew about shops.. http://www.instagram.com/theshopflaw http://www.theshopflaw.com https://youtube.com/@theshopflaw http://tiktok.com/@theshopflaw

Alle episoder

34 Episoder

episode The Shocking Reality of Return to Store with Inside Retail cover

The Shocking Reality of Return to Store with Inside Retail

Have you ever wondered about the impact of "return-to-store" on a retail store or its staff? Or, wondered how store staff feel when the head office descends on their store? As retail head offices devise ways to get customers back in-store, they often ignore the people who actually know customers best: the frontline staff who interact with them day in and day out. In this eye-opening episode, Grace Hill sits down with Timothy and Jasmine, co-hosts of the chart-topping podcast, The Shop Flaw. As retail store experts, they reveal the shocking reality of the relationships between the head office and store staff, and discuss why so many HQ initiatives miss the mark. Discover why so many brands misunderstand their core customers, and hear how brands can tap into illuminating insights about who actually drives sales by listening to the experts on the ground - their in-store teams. •    To listen to the podcast: https://linktr.ee/insideretailpodcast •    To find out more about EDITED: https://hubs.la/Q02ZymRp0

3. des. 2024 - 51 min
episode Makeup Influencer Robert Welsh talks Doing Makeup on Dead People! Beauty Retail Special | Part 2 cover

Makeup Influencer Robert Welsh talks Doing Makeup on Dead People! Beauty Retail Special | Part 2

In this conversation, Robert Welsh shares his experiences in the makeup industry, emphasising the importance of self-expression and inclusivity. Robert reflects on his time at MAC, where he felt empowered by the diverse and creative environment. The discussion also covers the challenges of navigating the beauty industry, the significance of retail experience in personal growth, and the evolving landscape of customer service and beauty trends. Key highlights include the impact of social media on consumer behaviour and the pressures faced by makeup brands in a fast-paced market. 00:00 Embracing Uniqueness and Self-Expression 04:59 The Power of Retail Theatre 10:10 Navigating the Makeup Industry 15:09 The Impact of Retail Experience on Personal Growth 20:11 The Changing Landscape of Customer Service 24:54 The Evolution of Beauty Trends 30:08 Reflections on the Future of Makeup Brands 🎙️ Listen To The Podcast: https://theshopflaw.com [https://theshopflaw.com/] Apple Podcasts: https://podcasts.apple.com/gb/podcast/the-shop-flaw/id1698885520w/id1698885520 [https://podcasts.apple.com/gb/podcast/the-shop-flaw/id1698885520w/id1698885520] Audible: https://www.audible.co.uk/pd/ITEM_NAME-Podcast/B0CCKTRS63?action_code=ASSGB149080119000H&share_ [https://www.audible.co.uk/pd/ITEM_NAME-Podcast/B0CCKTRS63?action_code=ASSGB149080119000H&share_location=pdp] 📱 Follow Us On Socials: Instagram: http://instagram.com/theshopflaw [http://instagram.com/theshopflaw] TikTok: http://tiktok.com/@theshopflaw [http://tiktok.com/@theshopflaw] Linkedin: https://www.linkedin.com/company/the-shop-flaw/ [https://www.linkedin.com/company/the-shop-flaw/] Glassdoor: https://www.glassdoor.com/community/profile/timothy-jasmine-the-shop-flaw [https://www.glassdoor.com/community/profile/timothy-jasmine-the-shop-flaw] ☎️ The Shop Flaw Confessions Hotline: https://wa.me/447737272907 [https://wa.me/447737272907%E2%81%A0]

14. okt. 2024 - 35 min
episode Beauty Counter Breakdowns with Robert Welsh | Part 1 cover

Beauty Counter Breakdowns with Robert Welsh | Part 1

Robert Welsh shares his journey from a professional makeup artist to a full-time influencer. He discusses his experiences in retail, the challenges faced in the beauty industry, and the evolution of MAC Cosmetics. The conversation highlights the importance of inclusivity in makeup and the impact of social media on the beauty landscape. In this engaging conversation, Robert Welsh and The Shop Flaw hosts explore the evolution of the beauty industry, focusing on the authenticity of MAC Cosmetics, the challenges of transitioning from retail to professional makeup artistry, and the impact of social media on consumer behaviour. We discuss the importance of genuine customer service and the changing landscape of beauty brands, emphasising the need for inclusivity and creativity in the industry.

7. okt. 2024 - 33 min
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