ZapChat

Digital Transformation Trends and Challenges

Joining host Richard Milnes is Jamie Garner and John Robinson to talk about the trends and challenges of digital transformation. Together they discuss the paradigm shift of transformation, the systemic problems in manufacturing, collaboration with vendors and breaking down silos in the ecosystem. Jamie Garner is head of transformational leadership at Inzito partnership. He is a thought leader in innovation, enhancing leadership impact on both individual and organizational scales. He is the founder of Thoroughbred associates and the go to consultant for the giants like Unilever, Novartis and the European Commission. With a diverse journey from Deloitte to HSBC, Jamie combines data analytics, AI and a global network to create transformational success.  John Robinson is the founder and CEO of The Quorum Principle and a seasoned manufacturing consultant with a 30 year track record. He's a true industry 4.0 enthusiast and his career is a tapestry of leadership roles at Kearney, SAP, EY, Atos, coupled with a decade in manufacturing. His extensive journey encompasses collaborations with global manufacturing giants, providing unparalleled expertise and digital transformation challenges.  Zaptic [https://zaptic.com/] is the connected worker platform that accelerates transformation results. Supply chain leaders partner with Zaptic to digitise operations for frontline teams, empowering workers with the information and tools they need to drive operational excellence. For more information visit: https://zaptic.com/

Flexibility and Agility in Frontline Technology

Rob Davies, Implementation Manager at Zaptic, joins Richard to discuss flexibility and agility in frontline technology. They talk about adopting digital solutions, the importance of continuous improvement, how to build value for operators, what the software industry can learn from the manufacturing industry, and how to innovate in the manufacturing world. Rob graduated from California Polytechnic State University, where he worked as an industrial engineer before making his way into Process Engineering. Among many other improvement projects, he was also a process engineer for E & J Gallo Winery - the largest winery in the world by volume For Rob Davies, he knows that one solution will not work for all sites. He believes the best solutions are flexible. He would love to see a world where levels are removed and operators can create value by building their own digitisation. Zaptic [https://zaptic.com/] is the connected worker platform that accelerates transformation results. Supply chain leaders partner with Zaptic to digitise operations for frontline teams, empowering workers with the information and tools they need to drive operational excellence. For more information visit: https://zaptic.com/

Continuous Improvement Through Technology

In this episode of ZapChat, Richard is joined by Ed Koch, the Chief Solutions Officer at Competitive Capabilities International. Ed is passionate about Continuous Improvement through technology. He and Richard discuss why continuous improvement is now mainstream, why manufacturing’s history may help build a better picture of our future AI-enhanced workspaces and how blurred lines between roles can make life hard for employees. CCi brings deep experience to operations, and helps organisations take a step-by-step approach to building internal capability for sustained results. Zaptic’s no code platform enables a step-by-step approach to shop floor digitisation, and empowers workers with the information and tools they need to drive operational excellence and productivity improvement. The Zaptic-CCI partnership brings together two organisations that are committed to helping supply chain and manufacturing leaders improve performance by empowering and upskilling frontline teams. Ed Koch is Chief Solutions Officer at Competitive Capabilities International (CCi), a global management consulting firm that helps leading manufacturing and supply chain organisations achieve world-class performance through best practice and work process improvement. Ed has 25 years’ experience in operations management and implementing global improvement programmes in multinationals including Unilever, SABMiller, and ABInBev. Ed's areas of expertise include harnessing digital solutions and traditional lean operational excellence for supply chain value, organisation design, supply chain integration and asset care. Ed holds an MSc in Lean Operations Management, BSc in Mechanical Engineering and is a Fellow of the Institution of Mechanical Engineers in the UK. For more information: https://ccitracc.com/ [https://ccitracc.com/]https://zaptic.com/ [https://zaptic.com/]

Change Management & Technology Adoption on the Front Line - Marek Gieburowski and Sally Tidman

Marek Gieburowski from Tyskie brewery in Poland, owned by the Asahi Group, and Transformation Change Manager Sally Tidman, join Richard Milnes in this Episode of ZapChat. Recently going through the process of implementing and rolling out a Connected Worker Platform at multiple sites in ASAHI, Sally and Marek discuss with Richard how Change Management at a Central and Site level can enhance technology adoption on the front line in manufacturing. In addition, they discuss how important it is for teams to feel empowered by change, why communication is key and how to measure success in a project like deploying a CWP. Marek Gieburowski is Brewery Development Manager of Tychy Brewery from Kompania Piwowarska, part of Asahi Group. With a background of mechanical engineering Marek has 15 years of experience as process engineer, project manager and technical department manager in international manufacturing corporations (automotive, assembly and FMCG). For the last few years Marek has led the Continuous Improvement / WCM program in Tychy Brewery searching for various ways to improve processes and reduce MUDA (waste in Lean methodology) on the shopfloor. Sally Tidman is the Communications and Engagement Specialist, within the Change Management Team of Asahi Europe and International (AEI). With over 10 years of experience in internal communications, Sally has worked in a variety of sectors and is passionate about communication, design, learning, and developing as well as implementing tools to enhance the overall business performance. Sally joined AEI and the change management team a year and a half ago and has worked on a variety of projects such as Digital Heroes: digitally upskill colleagues, raising awareness of Change Management, and more recently Connected Worker Platform, the implementation of Zaptic on two of the packaging lines. AEI is the European and International business of the Asahi Group Holdings. We bring the best quality of beer to life with our people, partners, and world-class beer brands around the globe. For more information: https://zaptic.com/

‘Back to Basics’ - Digital Manufacturing & Worker Skill Set Evolution

The basics in manufacturing - paper, onboarding, attracting, knowledge sharing etc - how can we prep for the future when the basics are unopened? In a world that is buzzing about AI, AR, VR and all the new technological advancements, is manufacturing ready for this? Our World Class Manufacturing Expert Duo - Tom Hughes and Mike Miller - discuss the transition from manual to digital manufacturing, the importance of having the RIGHT information when needed, the mistakes people make in manufacturing and the evolution of worker skill sets. With mobile phones, tablets and other basic household technologies only just being introduced to manufacturing front lines - how can we expect more advanced technologies to be adopted and more importantly, used to drive bottom line results? Tom Hughes: With a long history in manufacturing, Tom’s career spans over 40 years of professional experience in multiple FMCG companies including Lyons Tetley, Northern Foods, Gillette, Duracell and P&G Fabric and Home Care.   Tom has worked in many areas of product supply, including running large mega plants, Quality, Product Development, Engineering, Operations and Supply chain optimization, winning several awards for delivering and driving cultural change and WCM, safety, cost, cash and innovation transformations. He is an expert in the P&G integrated work system, TPM, Lean and continuous Improvement methodologies. Mike Miller: With over 40 years experience leading, designing, implementing, teaching, and operating innovative practices in manufacturing and supply chain operations, Mike is focused on a people-first approach to innovation that engages and empowers those who daily drive the innovation and provide first-hand feedback to successfully deploy and further improve innovation efforts. Mike retired from Procter & Gamble’s Global Business Development organisation where he led Connect+Developsm (P&G's Open Innovation Practice) for the Product Supply organisation, spanning all aspects of the Global Supply Network. The Innovation efforts engaged industry partners, academia, consortia and relationships with the global startup community. He led the commercial efforts for P&G’s work in the externalisation of select Know-How to outside companies. He previously led the Trademark Licensing Group, Connect+Developsm (Open Innovation) support for Global Package Development, Modeling & Simulation, and the Feminine Care Businesses.  For more information: https://zaptic.com/