Work Should Feel Good with Diana Alt

Episode 55: Stop Doing Everything Yourself with Louise Sandoval

What happens when you stop trying to do everything yourself? In this episode, Diana sits down with Louise Sandoval, founder of Virtual Staff Pro, to talk about outsourcing, delegation, and building a support system that helps entrepreneurs grow sustainably. Louise shares how she went from medical laboratory science to running a global outsourcing agency and explains what business owners get wrong about hiring virtual assistants. * Louise's transition from healthcare into online business operations * How Virtual Staff Pro evolved from a small VA team into a global agency * The difference between hiring a single VA vs. working with a managed support team * Common misconceptions about outsourcing and offshore support * Communication and time zone best practices for remote collaboration * Cultural insights about working with Filipino teams * Why SOPs and delegation often feel harder than they should * Signs it's time to stop doing everything yourself * The relationship between delegation, growth, and burnout prevention ⏳ Timestamps 00:00 Intro & meet Louise Sandoval 02:00 Cold spaghetti, Filipino food culture & banana ketchup 04:20 Louise's path from medical science to online business 08:10 Discovering Kajabi & becoming a virtual assistant 11:30 How Virtual Staff Pro was built from the ground up 15:05 The agency model vs. hiring a single VA 18:20 Why project managers are the real "secret sauce" 21:15 Working across time zones & communication expectations 26:10 Filipino culture, weather realities & infrastructure challenges 31:20 The ethics of outsourcing, pricing & fair compensation 38:10 Building opportunities for people with disabilities 42:00 How to know when it's time to outsource 45:00 SOPs, delegation & avoiding overengineering systems 💡 Take Action 🔥 Subscribe for future episodes → https://www.youtube.com/@dianaalt [https://www.youtube.com/@dianaalt]📖 Grab my Resume Don'ts Guide → https://www.dianaalt.com/resumedonts [https://www.dianaalt.com/resumedonts]❌ Avoid these common job search mistakes → https://www.jobsearchmistakes.com [https://www.jobsearchmistakes.com]🚪 Wondering if it's time to walk away from your job? → https://www.isittimetowalk.com [https://www.isittimetowalk.com]💼 Work with me → https://www.dianaalt.com [https://www.dianaalt.com] 📢 Connect with Louise Sandoval 🌐 Website → https://www.virtualstaff.pro/ [https://www.virtualstaff.pro/]🔗 LinkedIn → https://www.linkedin.com/in/louisebangoy/ [https://www.linkedin.com/in/louisebangoy/]📘 Facebook → https://www.facebook.com/expertkajabivirtualassistant/ [https://www.facebook.com/expertkajabivirtualassistant/]📸 Instagram → https://www.instagram.com/virtualstaffpro/ [https://www.instagram.com/virtualstaffpro/]📸 Instagram (Personal) → https://www.instagram.com/thelouisesandoval/ [https://www.instagram.com/thelouisesandoval/] 📲 Follow Me LinkedIn → https://www.linkedin.com/in/dianakalt [https://www.linkedin.com/in/dianakalt]YouTube → https://www.youtube.com/@dianaalt [https://www.youtube.com/@dianaalt]Facebook → https://www.facebook.com/dianakalt [https://www.facebook.com/dianakalt]TikTok → https://www.tiktok.com/@thedianaalt [https://www.tiktok.com/@thedianaalt]

Episode 54: Soft Skills, Discernment & Leadership with Grace McCarrick

What actually separates high performers from the people who get promoted into leadership? In this episode, Diana Alt sits down with workforce strategist and founder Grace McCarrick to unpack the real-world value of soft skills, discernment, communication, and professional polish in today's workplace. * Why soft skills matter more in the AI era * The real meaning of discernment at work * How leaders evaluate communication and judgment * Why "the work speaks for itself" is bad career advice * The difference between feedback and performative transparency * How workplace friction develops over time * Professional appearance and "taking people out of the moment" * The disconnect between Internet discourse and workplace reality * Why digital literacy is becoming a critical soft skill * How startups shape culture differently than large organizations ⏳ Timestamps 00:00 Intro & meeting through TikTok 02:10 Grace's background in operations and startup culture 05:35 The "mom squad" story and operational discernment 09:20 Why soft skills are finally being taken seriously 12:05 The disconnect between company values and reality 15:20 What discernment actually means at work 19:45 How leaders communicate problems differently 23:10 Why people can't "think" their way into soft skills 27:30 The danger of vague feedback cultures 31:05 Misusing soft skills and workplace perception 35:15 The viral "wet hair at work" conversation 40:10 What professionalism actually means today 45:20 Internet culture vs. workplace expectations 49:40 Digital literacy as the next critical soft skill 52:20 Worst career advice and changing perspectives 💡Take Action 🔥 Subscribe for future episodes → https://www.youtube.com/@dianaalt [https://www.youtube.com/@dianaalt]📖 Grab my Resume Don'ts Guide → https://www.dianaalt.com/resumedonts [https://www.dianaalt.com/resumedonts]❌ Avoid these common job search mistakes → https://www.jobsearchmistakes.com [https://www.jobsearchmistakes.com]🚪 Wondering if it's time to walk away? → https://www.isittimetowalk.com [https://www.isittimetowalk.com]💼 Work with me → https://www.dianaalt.com [https://www.dianaalt.com] 📢 Connect with Grace McCarrick 🌐 Website → https://www.gracemccarrick.com/ [https://www.gracemccarrick.com/]🔗 LinkedIn → https://www.linkedin.com/in/gracemccarrick/ [https://www.linkedin.com/in/gracemccarrick/]📲 Follow Grace on Social Media: TikTok → https://www.tiktok.com/@graceforpersonalityhires [https://www.tiktok.com/@graceforpersonalityhires]Instagram → https://www.instagram.com/grace_mccarrick/ [https://www.instagram.com/grace_mccarrick/] 📲 Follow Me On Social Media LinkedIn → https://www.linkedin.com/in/dianakalt [https://www.linkedin.com/in/dianakalt]YouTube → https://www.youtube.com/@dianaalt [https://www.youtube.com/@dianaalt]Facebook → https://www.facebook.com/dianakalt [https://www.facebook.com/dianakalt]TikTok → https://www.tiktok.com/@thedianaalt [https://www.tiktok.com/@thedianaalt]

Episode 53: AI in Hiring Processes at Zapier with Bonnie Dilber

AI is changing hiring fast, but not always in the ways people think. In this conversation, Diana Alt sits down with recruiter and content creator Bonnie Dilber to unpack what's really happening behind the scenes in modern hiring, from AI-powered screening tools to the realities of career pivots in today's market. * Transitioning from education into recruiting and tech * Why strategic career pivots work better than dramatic reinventions * Burnout, consulting, and experimenting with new career paths * What AI is (and isn't) doing in hiring today * The realities of resume screening and applicant volume * Why remote jobs are harder for career pivoters * How AI may eventually improve hiring fairness * Candidate fears around AI-powered hiring processes * The overlap between recruiting, sales, and business development * Why transferable skills still need clear positioning ⏳ Timestamps 00:00 Intro 01:40 Bonnie's path from teaching to recruiting 07:30 Intentional vs. messy career pivots 11:10 Burnout and experimenting with consulting work 14:05 Skill acquisition vs. title obsession 17:45 What makes career pivots realistic right now 20:50 Diana's "pivot foot" analogy explained 24:15 Why many pivots fail in today's market 26:30 AI tools for honest job search feedback 29:00 How AI is showing up in hiring at Zapier 33:20 What AI recruiters and screeners actually do 36:10 Resume screening myths and realities 39:15 Why Bonnie believes AI could improve hiring fairness 42:00 Friction in applications and candidate experience 45:30 Neurodiversity concerns with AI interviews 48:15 What candidates misunderstand about AI in hiring 52:00 Final thoughts on hiring, pivots, and the future of work 💡Take Action 🔥 Subscribe for future episodes → https://www.youtube.com/@dianaalt [https://www.youtube.com/@dianaalt] 📖 Grab my Resume Don'ts Guide → https://www.dianaalt.com/resumedonts [https://www.dianaalt.com/resumedonts] ❌ Avoid these common job search mistakes → https://www.jobsearchmistakes.com [https://www.jobsearchmistakes.com] 🚪 Wondering if it's time to walk away? → https://www.isittimetowalk.com [https://www.isittimetowalk.com] 💼 Work with me → https://www.dianaalt.com [https://www.dianaalt.com] 📢 Connect with Bonnie Dilber 🔗 LinkedIn → https://www.linkedin.com/in/bonniedilber [https://www.linkedin.com/in/bonniedilber] 📲 Follow Bonnie Dilber on Social Media → @bonniedilber 📩 Bonnie Dilber's newsletter → https://landed.beehiiv.com/ [https://landed.beehiiv.com/] 📲 Follow Me On Social Media LinkedIn → https://www.linkedin.com/in/dianakalt [https://www.linkedin.com/in/dianakalt] YouTube → https://www.youtube.com/@dianaalt [https://www.youtube.com/@dianaalt] Facebook → https://www.facebook.com/dianakalt [https://www.facebook.com/dianakalt] TikTok → https://www.tiktok.com/@thedianaalt [https://www.tiktok.com/@thedianaalt]

Episode 52: Networking for Introverts with Greg Roche

Networking doesn't have to mean awkward events or forced small talk. In this episode, Diana sits down with Greg Roche to break down a practical, low-pressure approach to building meaningful professional relationships especially for introverts. * Rethinking what "networking" actually means * Why traditional networking advice doesn't work for introverts * How Greg built his approach after being laid off * Using "dormant ties" to restart your network * Why being "easy to help" matters more than being impressive * The power of specificity in asking for help * How to describe what you do so people remember and refer you * Why adjacent connections matter more than direct ones * Simple outreach strategies that actually get responses ⏳ Timestamps 01:03 Meet Greg Roche and his background 03:16 Getting laid off and realizing the importance of networking 04:56 Rethinking networking for introverts 07:00 Early career experiences and hidden networking 12:05 Introversion, energy, and communication style 14:09 Learning to lead conversations through better questions 18:07 What networking is (and isn't) 23:21 Why imagination matters in job search networking 26:29 How to make it easy for people to help you 29:10 Why vague asks don't work 32:14 Building and using a target company list 35:14 Giving people the words to describe you (the "memory dart") 38:59 Dormant ties: where to start networking 43:08 How to reach out and restart conversations 48:28 What to say in your first message Resources Mentioned * The Fast and Easy Guide to Networking for Introverts by Greg Roche→ https://www.amazon.com/Fast-Easy-Guide-Networking-Introverts/dp/B08MTZ8T85 [https://www.amazon.com/Fast-Easy-Guide-Networking-Introverts/dp/B08MTZ8T85] * Greg's Substack: The Introverted Networker → https://gregroche.substack.com [https://gregroche.substack.com] * Adam Grant's Give and Take → https://adamgrant.net/book/give-and-take/ [https://adamgrant.net/book/give-and-take/] 💡 Take Action 🔥 Subscribe for future episodes → https://www.youtube.com/@dianaalt [https://www.youtube.com/@dianaalt]📖 Grab my Resume Don'ts Guide → https://www.dianaalt.com/resumedonts [https://www.dianaalt.com/resumedonts]❌ Avoid these common job search mistakes → https://www.jobsearchmistakes.com [https://www.jobsearchmistakes.com]🚪 Wondering if it's time to walk away? → https://www.isittimetowalk.com [https://www.isittimetowalk.com]💼 Work with me → https://www.dianaalt.com [https://www.dianaalt.com] 📢 Connect with Greg Roche 🌐 Website → https://gregroche.com 📬 Substack → https://gregroche.substack.com 🔗 LinkedIn → https://www.linkedin.com/in/gregroche 📲 Follow Me LinkedIn → https://www.linkedin.com/in/dianakalt [https://www.linkedin.com/in/dianakalt]YouTube → https://www.youtube.com/@dianaalt [https://www.youtube.com/@dianaalt]Facebook → https://www.facebook.com/dianakalt [https://www.facebook.com/dianakalt]TikTok → https://www.tiktok.com/@thedianaalt [https://www.tiktok.com/@thedianaalt]

Episode 51: Betting on Yourself Can Land You Your Dream Job with Kenny Booth

What happens when you stop waiting for permission and start betting on yourself? Diana sits down with Kenny Booth to explore his unconventional path into tech, entrepreneurship, and landing a role at his dream company. If you've ever hesitated to take a risk, this episode will challenge how you think about failure and opportunity. * Kenny's nontraditional path into tech and business intelligence * Turning curiosity and side projects into career opportunities * Why failure and risk-taking are essential to growth * Entrepreneurship: who it's for (and who it's not) * The difference between reasons and excuses * Why pedigree matters less than impact * The mindset required to bet on yourself ⏳ Timestamps 01:00 Kenny's journey to landing his dream job at Disney 03:00 How podcasting started during the pandemic 05:30 Creating your own "paradise" through mindset shifts 08:30 Growing up with Disney and early influences 11:00 From stockbroker dreams to tech curiosity 13:00 Discovering automation and problem-solving through macros 15:30 Breaking into software engineering without a traditional path 18:00 Early entrepreneurial experiments (including childhood ventures) 23:00 Starting Code Blue and taking the first leap 25:30 Where confidence and willingness to fail comes from 30:00 Entrepreneurship: who should (and shouldn't) pursue it 32:30 Reasons vs. excuses — a critical mindset shift 34:00 The energy required to succeed in entrepreneurship 36:00 Why pedigree doesn't equal success 38:00 The downside of self-motivation and internal pressure 40:30 Balancing side business with corporate work 42:00 Taking risks, making pivots, and betting on yourself 💡 Take Action 🔥 Subscribe for future episodes → https://www.youtube.com/@dianaalt [https://www.youtube.com/@dianaalt] 📖 Grab my Resume Don'ts Guide → https://www.dianaalt.com/resumedonts [https://www.dianaalt.com/resumedonts] ❌ Avoid these common job search mistakes → https://www.jobsearchmistakes.com [https://www.jobsearchmistakes.com] 🚪 Wondering if it's time to walk away from your job? → https://www.isittimetowalk.com [https://www.isittimetowalk.com] 💼 Work with me → https://www.dianaalt.com [https://www.dianaalt.com] 📢 Connect with Kenny Booth 🔗 LinkedIn → https://www.linkedin.com/in/kennethboothjr/ [https://www.linkedin.com/in/kennethboothjr/] 📲 Follow Me On Social Media LinkedIn → https://www.linkedin.com/in/dianakalt [https://www.linkedin.com/in/dianakalt]YouTube → https://www.youtube.com/@dianaalt [https://www.youtube.com/@dianaalt]Facebook → https://www.facebook.com/dianakalt [https://www.facebook.com/dianakalt]TikTok → https://www.tiktok.com/@thedianaalt [https://www.tiktok.com/@thedianaalt]