LeaderShipping

The Biggest Lie in eCommerce: Free Shipping

In this episode of LeaderShipping, host Jeremy Lee is joined by Justin Cramer, Co-Founder and Master of Eclectic Obligations at ProShip. Together, Jeremy and Justin unpack how this industry norm took hold, why “free” is never truly free, and what smarter strategies shippers can use to stay profitable without losing customers. From consumer psychology and cost tradeoffs, to data visibility and margin protection, this conversation is a must-listen for any brand navigating the modern shipping economy. Main Topics: - The Rise of “Free Shipping” and the Amazon Effect - What Consumers Really Expect (and How It Impacts Profitability) - Hidden Costs and Tradeoffs of Offering Free Shipping - Smarter Strategies for Setting Thresholds and Promotional Windows - Key Metrics Every eCommerce Leader Should Monitor - What’s Next for “Free Shipping” in a Changing Market Other Resources 🎧 More episodes: https://sifted.com/podcast/ 🔗 Justin on LinkedIn: https://www.linkedin.com/in/justincramer/ 🔗 Jeremy on LinkedIn: https://www.linkedin.com/in/jeremy-lee-91429252/ 🌐 Sifted: https://sifted.com/ 🌐 ProShip: https://proshipinc.com/ 📬 Sifted’s “Unboxed” newsletter: https://sifted.com/subscribe/ 📖 Sifted’s 2025 Consumer Survey: https://bit.ly/4nlDsrR

The Formula for Peak Season Success (ft. Lori Boyer)

In this episode of LeaderShipping, Jeremy Lee is joined by Lori Boyer, Head of Content Marketing at EasyPost and host of the Unboxing Logistics podcast. With years of experience watching shippers navigate holiday crunch time, Lori shares what separates top peak season performers from the rest, and how brands can prep smarter (not just harder). Covering everything from refining your carrier mix and delivery network to dialing in your forecasting, this episode is your playbook for peak season success.

The Power of Right-Sized Packaging (ft. Cameron Stout)

As online orders surge, so does the volume of packaging waste—and the cost to ship it. Oversized boxes don’t just frustrate customers; they eat into your margins with inflated DIM weight charges, wasted fill, and inefficient use of space. In this episode of LeaderShipping, Jeremy Lee sits down with Cameron Stout, Senior Director of Strategic Partnerships at Packsize, to explore how on-demand, right-sized packaging is reshaping the fulfillment game. With over a decade of experience helping brands rethink packaging. Main Topics: The Hidden Costs of Oversized Packaging How Right-Sizing Impacts Sustainability and Spend Packsize’s Tech-Driven Approach to Smarter Packaging Real ROI from Packaging Automation What’s Next for Packaging Innovation Other Resources More episodes: https://sifted.com/podcast/ [https://sifted.com/podcast/]Cameron on LinkedIn: https://www.linkedin.com/in/cameron-stout1/ [https://www.linkedin.com/in/cameron-stout1/]Jeremy on LinkedIn: https://www.linkedin.com/in/jeremy-lee-91429252/ [https://www.linkedin.com/in/jeremy-lee-91429252/]Sifted: https://sifted.com/ [https://sifted.com/] Packsize: https://www.packsize.com/ [https://www.packsize.com/] Sifted’s “Unboxed” newsletter: https://sifted.com/subscribe/ [https://sifted.com/subscribe/]

AI-Powered Leadership: Making Bold Decisions in Supply Chain & Parcel (ft. Naveen Chandra)

Supply chain leaders are under pressure to move faster, think smarter, and do more with less. AI is alleviating this pressure—not by replacing humans, but by helping them lead with more confidence and clarity.  In this episode of LeaderShipping, Jeremy Lee is joined by Naveen Chandra, Director of Distribution at EssilorLuxottica, to explore the real-world impact of AI across the supply chain, logistics, and parcel industries. With experience at DHL, Nordstrom, and now one of the world’s largest optical brands, Naveen shares how he’s seen AI go from concept to competitive advantage. Main Topics: Artificial Intelligence in Supply Chains How Leadership Can Leverage AI Effectively Overcoming AI-Related Barriers Ways AI Can Simplify Parcel Complexity  Where the Future of AI is Headed Other Resources More episodes: https://sifted.com/podcast/ [https://sifted.com/podcast/] Naveen on LinkedIn: https://www.linkedin.com/in/nvnchndr/ [https://www.linkedin.com/in/nvnchndr/] Jeremy on LinkedIn: https://www.linkedin.com/in/jeremy-lee-91429252/ [https://www.linkedin.com/in/jeremy-lee-91429252/] Sifted: https://sifted.com/ [https://sifted.com/] Sifted’s “Unboxed” newsletter: https://sifted.com/subscribe/ [https://sifted.com/subscribe/]

Building a Shipping Tech Stack That Works for You (ft. Adam McCoy)

There have never been more tools available to help manage your shipping.  But how can you best manage them? In our newest episode of LeaderShipping, Jeremy Lee [https://www.linkedin.com/in/jeremy-lee-91429252/] is joined by Adam McCoy [https://www.linkedin.com/in/aadammccoy/], Chief Operating Officer at eHub [https://ehub.com/], to cover how to build a tech stack that works for you. Together, they break down different types of tools, how to evaluate them, and tips for managing them all effectively. Main Topics: - How to set a strategy for your shipping - Finding tools to help you achieve specific goals - Tools that can evaluate success - How to best manage a complicated tech stack Other Resources: - More episodes: https://sifted.com/podcast/ [https://sifted.com/podcast/] - Adam on LinkedIn: https://www.linkedin.com/in/aadammccoy/ [https://www.linkedin.com/in/aadammccoy/] - eHub: https://ehub.com/ - Jeremy on LinkedIn: https://www.linkedin.com/in/jeremy-lee-91429252/ - Sifted: https://sifted.com/ - Sifted’s “Unboxed” newsletter: https://sifted.com/subscribe/