Risk Never Sleeps Podcast

Episode #234. The Silent Collapse of Healthcare AI Adoption, with Landon Ware, Strategic Growth Executive for Ambience Healthcare

Most hospitals celebrate 40% adoption of AI tools, but what if that’s actually failure? In this episode, Landon Ware, Strategic Growth Executive for Ambience Healthcare, explains how ambient AI is evolving from basic scribing into a comprehensive system that supports clinicians before, during, and after patient encounters. By combining accurate documentation with real-time coding, the technology helps healthcare organizations capture more value while reducing administrative burden. However, he highlights that the biggest issue in the industry isn’t innovation—it’s low adoption, with many tools only used 10–40% of the time. Looking ahead, expanding into nursing workflows, inpatient settings, and early-care moments like EMS will be key to unlocking the full potential of ambient AI. Tune in to learn why utilization is the real bottleneck in healthcare AI, and what it will take to fix it! Resources: * Connect with and follow Landon Ware on LinkedIn [https://www.linkedin.com/in/landon-ware/]. * Follow Ambience Healthcare on LinkedIn [https://www.linkedin.com/company/ambiencehealthcare/] and explore their website [https://www.ambiencehealthcare.com/]! For more information and ways to increase risk awareness and safety, visit us at⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.censinet.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.censinet.com/]. Music by⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠David Cosgrove⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/in/davidcosgrove/] an accomplished composer, musician, producer, and engineer. Listen to his latest project⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Del Piombo⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://delpiombo.com/]. Learn more about your ad choices. Visit megaphone.fm/adchoices [https://megaphone.fm/adchoices]

Episode #233. AI Doesn’t Matter If Patients Don’t Win, with Michael Archuleta, Chief Information Officer with Mount San Rafael Hospital and Clinics

Healthcare needs patient-centered innovation that actually saves lives. In this episode, Michael Archuleta, Chief Information Officer with Mount San Rafael Hospital and Clinics, shares how he is leading digital transformation as CIO of Mt. San Rafael Hospital, with a strong focus on patient-centered innovation. He explains that AI is only valuable when it directly improves patient outcomes, highlighting real-world applications such as radiology tools that help detect strokes and brain bleeds more quickly. Michael also emphasizes the importance of transforming hospitals into digital-first organizations and leveraging tools like remote patient monitoring to expand access, especially in rural communities. Ultimately, he underscores that financial sustainability and operational efficiency can be achieved while keeping the patient at the center of every decision. Tune in to hear how Michael Archuleta is turning AI from a buzzword into a life-saving, patient-first strategy! Resources: * Connect with and follow Michael Archuleta on LinkedIn [https://www.linkedin.com/in/michaelarchuleta1/?locale=es]. * Follow Mount San Rafael Hospital and Clinics on LinkedIn [https://www.linkedin.com/company/mtsanrafaelhospital/] and explore their website [https://www.msrhc.org/]! For more information and ways to increase risk awareness and safety, visit us at⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.censinet.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.censinet.com/]. Music by⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠David Cosgrove⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/in/davidcosgrove/] an accomplished composer, musician, producer, and engineer. Listen to his latest project⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Del Piombo⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://delpiombo.com/]. Learn more about your ad choices. Visit megaphone.fm/adchoices [https://megaphone.fm/adchoices]

Episode #232. Code Blue: When the Hospital Goes Offline, with Natalie Freels, clinician, researcher, and educator in hospital internal medicine at Mayo Clinic Florida

What happens to patient care when the systems everyone depends on suddenly go dark? In this episode, Natalie Freels, clinician, researcher, and educator in hospital internal medicine at Mayo Clinic Florida, shares her work as a physician assistant in hospital internal medicine at Mayo Clinic, where she operates at the intersection of clinical care, technology, and healthcare resilience. Her work includes implementing tools like continuous glucose monitoring, optimizing EHR systems, and leading downtime preparedness efforts to ensure care delivery continues safely when systems fail. She emphasizes that true resilience is not about recovery speed, but about maintaining consistent clinical workflows without technology. Natalie also reflects on her nontraditional career path and highlights the importance of purpose-driven work, thoughtful innovation, and embracing a portfolio career mindset in a rapidly evolving, AI-driven healthcare landscape. Tune in to hear how Natalie Freels is rethinking healthcare resilience at Mayo Clinic, designing clinical workflows that keep patients safe even when technology fails! Resources: * Connect with and follow Natalie Freels on LinkedIn [https://www.linkedin.com/in/natalie-freels/]. * Follow Mayo Clinic on LinkedIn [https://www.linkedin.com/company/mayo-clinic/] and explore their website [https://www.mayoclinic.org/]! For more information and ways to increase risk awareness and safety, visit us at⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.censinet.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.censinet.com/]. Music by⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠David Cosgrove⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/in/davidcosgrove/] an accomplished composer, musician, producer, and engineer. Listen to his latest project⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Del Piombo⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://delpiombo.com/]. Learn more about your ad choices. Visit megaphone.fm/adchoices [https://megaphone.fm/adchoices]

Episode #231. Before We Automate Everything… Should We Fix Anything?, with Richard Staynings, Chief Security Strategist at Cylera

Healthcare is entering an AI-powered future, but its security and resilience foundations may not be strong enough to support it. In this episode, Richard Staynings, Chief Security Strategist at Cylera, shares over 30 years of experience in healthcare cybersecurity, spanning roles in industry, academia, and advisory work focused on AI-driven security and risk assessment. He highlights that healthcare is entering a major transformation driven by AI and robotics, but warns that cybersecurity maturity is not keeping pace with technological advancement. While robotic systems are already operating in hospitals today, he emphasizes that true innovation must be paired with safety, resilience, and better infrastructure planning. He also expresses deep concern about the fragility of the healthcare system, noting financial strain, workforce burnout, and systemic underinvestment in both clinical and cyber risk. Tune in to learn what’s really happening behind the scenes of healthcare’s digital transformation and why the risks may be growing faster than the solutions! Resources: * Connect with and follow Richard Staynings on LinkedIn [https://www.linkedin.com/in/richardstaynings/]. * Follow Cylera on LinkedIn [https://www.linkedin.com/company/cylera/] and visit their website [https://cylera.com/]! * Check out the Digital Health Entrepreneurship book here [https://www.researchgate.net/publication/373863144_Digital_Health_Entrepreneurship_2nd_edition]! For more information and ways to increase risk awareness and safety, visit us at⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.censinet.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.censinet.com/]. Music by⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠David Cosgrove⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/in/davidcosgrove/] an accomplished composer, musician, producer, and engineer. Listen to his latest project⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Del Piombo⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://delpiombo.com/]. Learn more about your ad choices. Visit megaphone.fm/adchoices [https://megaphone.fm/adchoices]

Episode #230. No Beds. No Staff. Now What? Healthcare’s Capacity Crisis Is Here, with Robin Roberts, Director of Health IT Regulatory Affairs at PointClickCare

What happens when demand for care outpaces the number of beds and the people available to staff them? In this episode, Robin Roberts, Director of Health IT Regulatory Affairs at PointClickCare, explains how skilled nursing facilities (SNFs) face mounting pressure from rising patient acuity, workforce shortages, and limited bed capacity. She highlights how AI is being embedded into EHR systems to support staff through summarization, workflow augmentation, and improved care transitions. With the aging population driving demand, Robin foresees that care models like “hospital at home” will expand as SNF capacity becomes increasingly constrained. Ultimately, success will depend on equipping care teams with smarter tools and fostering cross-functional collaboration across the healthcare industry. Tune in to hear how AI, evolving care models, and cross-functional collaboration are reshaping the future of skilled nursing! Resources: * Follow PointClickCare on LinkedIn [https://www.linkedin.com/company/pointclickcare/] and explore their website [https://pointclickcare.com/]! For more information and ways to increase risk awareness and safety, visit us at⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.censinet.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.censinet.com/]. Music by⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠David Cosgrove⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/in/davidcosgrove/] an accomplished composer, musician, producer, and engineer. Listen to his latest project⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Del Piombo⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://delpiombo.com/]. Learn more about your ad choices. Visit megaphone.fm/adchoices [https://megaphone.fm/adchoices]