The CX Podcast

Podcast de Rhian Huxtable & Richard Knight

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20 horas de audiolibros / mes
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Sobre The CX Podcast

Creating and delivering the best customer experiences is the single most important thing that businesses can do today. Give yourself some R&R time and think about the experience you are giving your customers. Rhian Huxtable is an award-winning, nationally recognised CX specialist with a passion for improving the experience business gives its customers. Richard Knight is the ’customer experience bloke’ who works across multiple sectors to close the perception gap between a business and its customers to deliver success for both parties.

Todos los episodios

50 episodios

CX stuff that matters in 2023

In this episode Rhian and Richard warble about what 2023 holds for businesses when it comes to CX. They chat about AI, parcels and regulations from the Financial Conduct Authority.

23 de ene de 2023 - 20 min

Get your jolly pants on!

It's Christmas!! This month Rhian and Richard warble all things CX and look at how you can make the most of the festive season with great customer experiences. --- Send in a voice message: https://anchor.fm/customer-experience-rr/message

5 de dic de 2022 - 19 min

It’s Stroptober!

This month Richard and Rhian are having a strop about CX levels...again! Don't fear though, they have some tips and hints to help your business deliver great CX! --- Send in a voice message: https://anchor.fm/customer-experience-rr/message

28 de oct de 2022 - 18 min

Great EX means great CX!

Employee experience matters. Richard and Rhian warble all about the need to focus on your employees through challenging times. --- Send in a voice message: https://anchor.fm/customer-experience-rr/message

26 de ago de 2022 - 12 min

Holiday time! CX in the summer months

This month Richard and Rhian warble about the summer and holidays' impact on cx. --- Send in a voice message: https://anchor.fm/customer-experience-rr/message

26 de jul de 2022 - 12 min

Soy muy de podcasts. Mientras hago la cama, mientras recojo la casa, mientras trabajo… Y en Podimo encuentro podcast que me encantan. De emprendimiento, de salid, de humor… De lo que quiera! Estoy encantada 👍

MI TOC es feliz, que maravilla. Ordenador, limpio, sugerencias de categorías nuevas a explorar!!!

Me suscribi con los 14 días de prueba para escuchar el Podcast de Misterios Cotidianos, pero al final me quedo mas tiempo porque hacia tiempo que no me reía tanto. Tiene Podcast muy buenos y la aplicación funciona bien.

App ligera, eficiente, encuentras rápido tus podcast favoritos. Diseño sencillo y bonito. me gustó.

contenidos frescos e inteligentes

La App va francamente bien y el precio me parece muy justo para pagar a gente que nos da horas y horas de contenido. Espero poder seguir usándola asiduamente.