Change Bites

Ep 17 - Change Management with Real Impact – Part 2-Data in Change

In this episode of Change Bites, Rafaa Mustafa speaks with Gilbert Kruidenier, change leader and author, about what drives real impact in change management. Part 1 focuses on mindset and capability, exploring essential skills for change managers, how practical experience builds capability, and what leaders look for when hiring change professionals. In Part 2 of this conversation with Gilbert Kruidenier, the focus shifts to practical application. The episode explores how change managers can use data to guide decisions, avoid vanity metrics, and present insights in ways leaders can quickly act on.

Ep 16 - Change Management with Real Impact – Part 1

In this episode of Change Bites, Rafaa Mustafa speaks with Gilbert Kruidenier, change leader and author, about what drives real impact in change management. Part 1 focuses on mindset and capability, exploring essential skills for change managers, how practical experience builds capability, and what leaders look for when hiring change professionals. Part 2 will focus on how data can support better change decisions.

Ep 15: Change in Crisis - Practical actions in times of uncertainty

In times of uncertainty, change rarely follows a plan. This episode of Change Bites explores practical actions change managers can take when stability shifts. From separating facts from assumptions to maintaining clear communication and refocusing priorities, we look at how change managers help people stay steady during disruption. Recommended Resource: Change on the run by Phil Buckley

Ep 14 - AI for Change Managers - Part 2: AI in Action

This episode is a two-part conversation on how change managers can work effectively with AI. Rafaa is joined by Kieran Elliott form PwC Australia AI Transformation space. In Part 1, the discussion explores the mindset and capability change managers need before scaling AI, including practical learning, prompt writing, and what leaders look for in AI-enabled change environments. Part 2 builds on this foundation and shifts the focus to real-world AI use cases that change managers can apply in their delivery work.

Ep 13: AI for Change Managers - Part 1: Mindset & Capability

This episode is a two-part conversation on how change managers can work effectively with AI. Rafaa is joined by Kieran Elliott, from PwC Australia’s AI transformation space. In Part 1, the discussion explores the mindset and capability change managers need before scaling AI, including practical learning, prompt writing, and what leaders look for in AI-enabled change environments. Part 2 builds on this foundation and shifts the focus to real-world AI use cases that change managers can apply in their delivery work. Resources Mentioned in This Episode: 1- Hard Fork podcast: https://www.youtube.com/@hardfork 2- Everyday AI podcast: https://www.youtube.com/@EverydayAI_ 3- Shell Game podcast: https://www.youtube.com/@shellgameshow 4- Anthropic interactive tutorial https://github.com/anthropics/prompt-eng-interactive-tutorial?utm_source=chatgpt.com