3Sixty Insights HRTechChat

In this episode of GTM Innovators, host Kyle James sits down with John Baldino [https://www.linkedin.com/in/johnbaldinohr/], President of Humareso [https://humareso.com/] and co-host of the But First Coffee Podcast [https://www.youtube.com/playlist?list=PLCfMk3uQkX4hejR0iXXDqXhJfIR1-eAUS], for a candid conversation on the future of AI in the workplace. This discussion explores how organizations must balance innovation with responsibility when adopting AI technologies. John shares his insights on building trust, maintaining ethical standards, and preserving the human element as AI continues to reshape the way we work. From recruitment to performance management, this episode offers practical advice for leaders navigating the rapidly evolving landscape of technology and talent.

As organizations face growing complexity and rapid change, the need for simple, integrated HR solutions is more urgent than ever—especially in industries where high attrition and operational efficiency collide. In this episode of #HRTechChat, 3Sixty Insights’ Dylan Teggart sits down with Ahmad Noordin [https://www.linkedin.com/in/ahmadnoordin/], VP of HR Technology at a leading U.S. property management company [https://rpmliving.com/], to explore how HR and IT can partner to drive better employee experiences without overcomplicating processes. Ahmad shares how his background in both technology and HR uniquely positions him to bridge the gap between functional needs and technical capabilities. Together, they discuss the growing shift toward simplification in HR tech, the role of no-code and low-code platforms, and why ease of use has become a competitive advantage in workforce technology. From selecting practical solutions and balancing vendor partnerships to embracing AI as a wrapper for fragmented systems, Ahmad unpacks how organizations can reduce friction, improve usability, and deliver faster outcomes for managers and employees alike. How can HR and IT avoid working in silos? Why is simplification the new sophistication? And where does AI fit into the evolving digital employee experience? Tune in as Ahmad offers clear, actionable insights on uniting people and technology in pursuit of seamless, human-centered HR.

As workforce expectations evolve and hiring challenges mount, the need for seamless, scalable recruitment strategies has never been more critical—especially in industries where speed and simplicity make or break business outcomes. In this episode of HRTechChat, 3Sixty Insights’ Dylan Teggart sits down with Heidi Barnett, former CEO of ApplicantPro and now a strategic leader at isolved, to discuss the recent merger between the two companies—and what it means for the future of talent acquisition. Heidi brings her marketing-first mindset to HR, unpacking how ApplicantPro’s streamlined, high-conversion applicant tracking capabilities are now being scaled through isolved’s expansive HCM platform. Together, they explore the rising pressures on HR teams in SMB and mid-market companies, the realities of modern recruitment in high-turnover sectors like restaurants and healthcare, and the critical role AI and automation play in supporting overworked managers. From applicant matching and video screening to managed recruitment services and mobile-first candidate engagement, Heidi explains how isolved and ApplicantPro are combining forces to help businesses move faster, hire smarter, and reduce operational friction—without sacrificing human connection. What makes recruiting harder than ever in today’s labor market? How can AI actually restore humanity in the hiring process? And how can HR tech providers meet the needs of growing businesses across a fragmented talent landscape? Tune in as Heidi shares practical insights on speed-to-hire, employee retention, and why the future of recruiting is both tech-driven and deeply human.

As quick-service restaurants (QSRs) continue to adapt in a post-pandemic world, the challenges of managing a dynamic, high-turnover workforce have never been more complex. In this episode of HRTechChat, 3Sixty Insights' Geoff Webb sits down with Yutaka Takagi [https://www.linkedin.com/in/yutakatakagi/], Principal Product Evangelist at isolved [https://www.isolvedhcm.com/], to explore the fast-paced world of QSRs and how human capital management technology is playing a pivotal role in workforce transformation. With deep insight into the daily realities of QSR operators and managers, Yutaka shares how evolving employee expectations—especially among Gen Z—are reshaping hiring, scheduling, and engagement strategies. He explains how the speed and fluidity of the QSR environment demand not only flexible tools but also a shift in how organizations think about HR: from back-office admin to real-time frontline support. From earned wage access and self-service scheduling to AI-driven hiring and always-on HR chatbots, isolved is helping QSR leaders streamline operations and improve the employee experience—without compromising on cost or efficiency. What does it take to attract and retain Gen Z talent in a high-churn environment? How can technology reduce friction for managers and enhance engagement for hourly workers? And how are QSRs rethinking their tech stacks to support sustainable growth? Tune in as Yutaka dives into the unique pressures of the QSR space, the power of automation in small physical workspaces, and how isolved is empowering employers to act fast—and smart—at every stage of the employee journey.

As the role of brokers continues to evolve, they are no longer just insurance providers but strategic advisors helping businesses navigate workforce complexities. 3Sixty Insights' Geoff Webb sits down with Andrea Dumont, Vice President of Channel Marketing at isolved, to discuss how brokers are adapting to meet the changing needs of HR and HCM. With over 20 years of experience in the industry, Andrea shares insights into how brokers are expanding their service offerings, leveraging technology, and strengthening client relationships to provide greater value. She explores the increasing reliance on brokers for strategic business advice, the impact of compliance challenges, and how HR technology plays a central role in delivering long-term success. How are brokers differentiating themselves in a crowded market? What role does trust and technology play in building lasting client partnerships? Tune in as Andrea breaks down the latest trends shaping the broker landscape and how HCM platforms like isolved are helping them stay ahead.