Operating on PURPOSE

Managing Operations Managers

The conversation explores the transition from managing individual contributors to managing managers, highlighting the challenges, one-on-one check-ins, cultural check-ins, and performance check-ins as key aspects of effective leadership. Reach out to Penny Cook [https://www.linkedin.com/in/pennycook/] or Sarah Wilson [https://www.linkedin.com/in/fractional-executive-sarah-wilson] on LinkedIn to connect! Visit our website: Operating on Purpose [https://operating-on-purpose.com/] OP Website [https://operating-on-purpose.com/]

How to Gamify your Operations

The conversation delves into the connection between culture and performance, emphasizing the importance of teaching the number before chasing the number, making recognition bigger than the reward, and building a rhythm for success. Real-life examples and practical insights are shared, highlighting the impact of operational excellence on business metrics and the role of culture in driving performance. Reach out to Penny Cook [https://www.linkedin.com/in/pennycook/] or Sarah Wilson [https://www.linkedin.com/in/fractional-executive-sarah-wilson] on LinkedIn to connect! Visit our website: Operating on Purpose [https://operating-on-purpose.com/] OP Website [https://operating-on-purpose.com/]

Great Project Sponsors Do This

The conversation highlights the critical role of project sponsorship and the impact it has on project success. It emphasizes the need for sponsors to define and protect the project mission, know when to step in and when to step back, and ask the right questions to support the project team effectively. Reach out to Penny Cook [https://www.linkedin.com/in/pennycook/] or Sarah Wilson [https://www.linkedin.com/in/fractional-executive-sarah-wilson] on LinkedIn to connect! Visit our website: Operating on Purpose [https://operating-on-purpose.com/] OP Website [https://operating-on-purpose.com/]

BONUS: Get to know Us

Penny Cook and Sarah Wilson, fractional COOs, share insights into their backgrounds, philosophies, and operational superpowers. They also reveal surprising facts about themselves and discuss their childhood business experiences, providing a unique perspective on operational leadership. Reach out to Penny Cook [https://www.linkedin.com/in/pennycook/] or Sarah Wilson [https://www.linkedin.com/in/fractional-executive-sarah-wilson] on LinkedIn to connect!

Engagement Surveys: Best Practices

The conversation explores the limitations of annual surveys and the need for real-time feedback. It delves into the implementation of pulse surveys and the utilization of AI for feedback analysis, emphasizing the importance of timely and actionable feedback for organizational improvement. Takeaways * Real-time feedback * Pulse surveys Chapters * 00:00 Utilizing AI for Feedback Analysis