The Human Factor Podcast by SAP

The Human Factor Podcast Episode 73: Human Connection - Why We Need It More Than Ever with John Cooper

In episode 73 of The Human Factor Podcast, we explore one of the most important yet often overlooked drivers of workplace success: human connection. As remote and hybrid working continue to reshape how we collaborate, many organisations are facing a growing challenge - how do we create genuine connection in environments where people can easily feel disconnected, isolated, or overlooked? Joining us is John Cooper, Chief Connection Officer at Thomas. Together, we discuss why connection is far more than a “nice to have” in today’s workplace, and how it directly impacts engagement, wellbeing, collaboration, and organisational performance. === Keywords: human, connection, engagement, wellbeing, collaboration, workplace, burnout, management

The Human Factor Podcast Episode 72: From Core to Edge: How AI Is Expanding What Enterprise Systems Can Do with Ben Peters

In episode 72 of The Human Factor Podcast, we explore how organisations can move beyond the limits of traditional enterprise systems and tackle the processes that still feel slow, fragmented, or broken. Joining us is Ben Peters, Co-Founder and CEO of Cogna. Together, we discuss how AI is enabling a fundamentally different approach - one where organisations can rapidly understand how work actually happens, generate working prototypes in real time, and iterate towards better solutions at speed. === Keywords: AI, Enterprise, systems, organisations, solutions, processes, digital transformation, future, work

The Human Factor Podcast Episode 71: Executing Change in the Real World with Nick Francis

In episode 71 of The Human Factor Podcast, we explore what it really takes to execute organisational change in the real world - beyond the frameworks, models, and tidy diagrams that often dominate the conversation. Joining us is Nick Francis, who has been at the centre of Decathlon’s transformation journey. Together, we discuss the realities of leading change inside a large organisation - building the case for change, securing senior sponsorship, aligning stakeholders, and maintaining momentum when the path forward is anything but straightforward.

The Human Factor Podcast Episode 70: Navigating the Snakes & Ladders of Modern Leadership with Richard Jolly - Part 2

In this episode of The Human Factor Podcast, we’re diving into the dynamic and unpredictable world of modern organisations, where leadership can often feel like a giant game of Snakes & Ladders. We’re joined by Richard Jolly, one of the most respected voices in organisational psychology and leadership development. Together, we explore how leaders can read their environment more effectively, build strong and supportive relationships, and lead with humanity in systems that are constantly evolving.

The Human Factor Podcast Episode 69: Navigating the Snakes & Ladders of Modern Leadership with Richard Jolly - Part 1

In this episode of The Human Factor Podcast, we’re diving into the dynamic and unpredictable world of modern organisations, where leadership can often feel like a giant game of Snakes & Ladders. We’re joined by Richard Jolly, one of the most respected voices in organisational psychology and leadership development. Together, we explore how leaders can read their environment more effectively, build strong and supportive relationships, and lead with humanity in systems that are constantly evolving.