What The F* is Happening to The Office?

Your Office Is Obsolete Before You Move In — Here's How to Fix It | Celeste Tell

Are we designing offices that are already obsolete before anyone moves in? Workplace strategist and circular economy advocate Celeste Tell joins Bob Fox to challenge one of workplace design's most embedded assumptions — and make the case for a fundamentally different approach.Celeste Tell, co-founder of Epicycled, argues that in an era of constant organizational change, designing a workplace for a fixed outcome is designing for failure. Instead, she makes the case for treating the workplace like a kit of parts — think original Lego, not the themed sets — that can be reconfigured again and again without tearing everything out and starting over.In this episode of What the F* is Happening to the Office?, Bob and Celeste dig into why architects and contractors walk away on day one while owners are left holding a space that no longer fits, why landfill economics are the real obstacle to circularity in workplace design, how the auto industry mastered producer responsibility while office design hasn't, and what it would actually look like to design a workplace for a 50-year lease.If you work in corporate real estate, architecture, workplace strategy, or facilities — and you've watched a perfectly good space get scraped because things changed, or it was custom for a specific organization. — this conversation is for you.Like, subscribe, and share with anyone working to build better work environments.Download our State of the Workplace Report → https://workdesign.beehiiv.com/industry-report

Your Office Was Built for the Wrong Work | Rebecca Swanner | What the F is Happening to the Office?

What if the biggest threat to your organization's performance isn't your people — it's the space you put them in? Rebecca Swanner is workplace sector leader at HED, and she and her team have been not just asking how AI is changing how we work, but what that actually means for the physical spaces we design.Here's what their national research study found. Spaces for collaboration? Actually working fine. But focus and restoration are the two things that matter most as AI shifts humans toward higher-cognitive-load work and are critically underserved. Only 15% of respondents felt restoration was properly supported in their workplace. And there's a massive disconnect between what leadership thinks the office is for (presence and visibility) and what employees actually need (the ability to think deeply and recover from it). That gap is costing organizations more than they realize in burnout, resistance, and lost innovation.Rebecca walks us through the research, the design implications, the emerging role of responsive and wearable tech in the workplace, and what she calls the potential "death of the open office." She also makes the case that the most important metric shift leaders can make right now is moving from occupancy to outcomes, and what that looks like in practice when you're designing space from scratch or recalibrating what you have.If you're involved in shaping where and how people work, whether you're in architecture, workplace strategy, commercial real estate, facilities, furniture, or organizational leadership this is the conversation you need to be having right now. Subscribe so you don't miss what's coming next.

Who Actually Owns the Workplace? (No One—and That’s the Problem) | Phil Kirschner

The people deciding the future of your company… aren’t talking about the workplace.And it’s costing more than anyone realizes.Not in real estate—but in performance.In this episode of What the F* is Happening to the Office?, Phil Kirschner explains why the workplace has become one of the biggest blind spots in modern organizations—and what leaders are getting wrong.At major conferences, CFOs, CHROs, and CIOs shape strategy, but rarely discuss the workplace. Meanwhile, workplace and real estate conversations happen without them.So who actually owns the workplace?This isn’t a design issue—it’s a leadership problem.We dig into:Why workplace strategy keeps getting ignored at the topThe real reason offices feel generic and underperformWhy companies are “fixing the past” instead of building the futureThe hidden conflict between HR, IT, Finance, and Real EstateWho should own the workplace (and why no one does)What the workplace should actually be doing todayPhil brings a rare cross-industry perspective from his work across McKinsey & Company, WeWork, JLL, and Credit Suisse—along with his research through The Workline.If you're responsible for the future of work—or trying to be—subscribe.We focus on the conversations most people aren’t having.McKinsey Organizational Health Index: https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-organization-blog/hybrid-can-be-healthy-for-your-organization-when-done-righthttps://walktheworkline.com/article/all-ceos-agree-where-work-happens-mattersSubscribe to The Workline:https://walktheworkline.com/Download the State of the Workplace Report:https://workdesign.beehiiv.com/indust...#futureofwork #workplacestrategy #hybridwork #leadership #corporaterealestate About Work DesignWork Design explores how work, the workplace, and the office are changing—and the forces driving that change before it shows up in the built environment.What the F is Happening to the Office?* is a video podcast featuring real conversations with the leaders shaping the future of work across corporate real estate, architecture, design, technology, HR, and organizational leadership.We focus on the issues that matter:The shift from office as a place to office as a tool for performanceHybrid work, distributed teams, and the “return to office” debateThe impact of AI and emerging technologies on how work gets doneWorkplace experience, wellbeing, and human-centric designThe changing role of corporate real estate and facility managementCulture, connection, mentorship, and organizational effectivenessMeasuring performance, engagement, and return on the workplaceThis is not about trends or finished spaces. It’s about the thinking, decisions, and trade-offs shaping the next generation of work environments.

Why Employees are "Hacking" the Workplace | with Ken Baker

What if the office isn’t underperforming… it’s just never been aligned with how people actually work?In this conversation, I sit down with Ken Baker, Regional Managing Principal at Gensler, to unpack what’s really changing in the workplace, and what most organizations are still getting wrong. Ken brings a unique perspective, not just as a designer, but as someone leading a global firm while navigating the same pressures his clients are facing.We discuss the real issues shaping the next generation of work environments:-Why the office is struggling to keep up with how people actually work-How AI is amplifying human interaction, not replacing it-The shift from efficiency → experience, performance, and connection-Why the best workplaces are becoming “magnets, not mandates”-The growing role of hospitality, learning, and focus spaces-How better design is directly tied to profitability, retention, and performance-What leaders are missing about their own organizations-And why the future may depend on how we rethink and reuse our citiesDownload the State of the Workplace Report - https://workdesign.beehiiv.com/industry-reportA synthesis of insights from leaders across design, research, and workplace strategy.

How Collaboration Drives Organizational Performance | Ben Waber | WTF is Happening to the Office?

Bringing people back to the office does not automatically create collaboration. In this episode, Ben Waber breaks down why the design and use of the physical workplace can have a major impact on communication, innovation, and organizational success.In this conversation, Bob Fox talks with MIT Media Lab lecturer and researcher Ben Waber about what collaboration really is and why most organizations misunderstand it. Ben explains that collaboration is not just what happens in meetings or teamwork, but the larger pattern of how communication, knowledge transfer, and relationships flow across an organization. One of the biggest takeaways is that the physical workplace still plays a major role in shaping those patterns. Proximity matters. Who sits near whom, how teams are arranged, where shared spaces are located, and how easily people can move between groups all influence the likelihood of interaction. The workplace is one of the strongest levers organizations have to reduce silos, and support the kinds of informal encounters that often lead to trust, idea-sharing, reduce risk, and better long-term performance.He also makes the case that simply requiring people to come back to the office is not enough. Attendance alone is not collaboration. The real value of the workplace comes from how intentionally it is designed and used to support the right kinds of connections. For hybrid organizations in particular, the office should not just be a place for individual work, but a tool for fostering meaningful interaction across teams, functions, and levels of leadership. Ben suggests that future headquarters may need to be more dynamic, more adaptable, and more focused on creating the conditions for collaboration rather than assuming it happens automatically. The message is clear: if organizations want better performance, innovation, and alignment, they need to think much more carefully about how the physical environment supports the way people actually work together.Check out Ben's Book: People Analytics: How Social Sensing Technology Will Transform Business and What It Tells Us About the Future of Work: https://amzn.to/4sQEQ8rDownload our State of the Workplace Report here: https://workdesign.beehiiv.com/industry-report