Delivering Value by FarEye

Episode 1: Charles Brewer on Reinventing Pos Malaysia

What does it take to transform a 200-year-old postal operator in a hyper-competitive delivery market? In Episode 1 of Delivering Value by FarEye, Charles Brewer, Group CEO of Pos Malaysia, shares how he led a dramatic turnaround, from ~50% to 95%+ on-time delivery, tripled last-mile productivity, and brought 18,000 employees through cultural and digital change. From “the cost of inaction” to “there’s no glitter without the basics,” this 19-minute conversation cuts through the noise to reveal what real logistics transformation looks like. A must-listen for leaders in postal, courier, last-mile, and supply chain operations.