In the Thick of IT

Episode 10: Creating Conscia in the UK

In our brand promotion video, we share our excitement about launching Concia in the UK and the unique approach we're building. As a team, we discuss how we’re innovating to deliver secure, scalable IT solutions while maintaining deep client trust and sector relevance. Our focus isn't just on technology but on outcomes that empower organisations like the NHS and universities to achieve their goals. We’re passionate about being more than providers—becoming trusted partners who ensure smooth operations and lasting impact. With a foundation of expertise and a global network, we’re driving progress, transforming industries, and creating new possibilities for clients and employees alike.

Episode 08: Student Wi-Fi

Conscia's Wayne Martin and Laura Powell are joined by Tim Ormrod, owner and director of Splash Access, to talk through the ongoing challenges that universities face when providing simple, secure, effective student Wi-Fi. Topics discussed include the complexities of coverage in halls of residence, effectively managing the increasing number of student devices running on university networks, and ensuring that the student onboarding experience is as smooth and simple as they’re used to at home. We also look at how modern network design can enable smart campus technologies that – alongside providing great student Wi-Fi – can also enable additional capabilities that can offset or supplement a tight networking budget.

Episode 07: How technology is transforming NHS call centres

In this episode, Elena, our Collaboration Practice Lead, is joined Jason Newbury-Smith and Joe Pratten to explore how healthcare clinicians are regularly tasked with engaging in patient conversions on some of the most serious and challenging topics, multiple times a day. Our latest podcast focuses on healthcare call centres, and discusses how Cisco Contact Center can be used to track staff welfare in real time, helping to ensure that both staff members and patients get the support and care they need, when they need it.

Episode 06: University Clearing Process

In this episode, Elena, our Collaboration Practice Lead, is joined by representatives from Portsmouth University to explore the university clearing process. They discuss the challenges Portsmouth faced during clearing, how proper planning has helped them navigate these hurdles year after year, and the role technology and the right partnerships play in creating a smooth and efficient clearing experience. Whether you're part of a university team or simply curious about how clearing works, this episode offers valuable insights and practical solutions.

Episode 05 - Smart Spaces in the Public Sector

Investments in smart building technologies are increasingly being seen as a way to find energy savings within public sector organisations, while continuing to drive critical sustainability goals. With the majority of energy use within businesses stemming from the use of air conditioning, heating, and lighting, automating these services through smart building technologies can deliver substantial savings to an organisation - helping with the initial investment in the technology and beyond. We discuss both the quick, easy wins an organisation can expect to see from investment, as well as the longer term ability to analyse energy consumption and identify further potential savings based on building occupancy and utilisation.