Incidentally Reliable Podcast by Xurrent

The Zenduty Journey, AI-Native Response, and a New Host | Incidentally Reliable S3E1

We are back for Season 3 of the Incidentally Reliable podcast! 🎙️In this season premiere, we are kicking off a new chapter as part of Xurrent. Our new host, Jim Hirschauer, sits down with podcast veteran and Zenduty co-founder, Vishwa, for a special throwback episode.They take a trip down memory lane to uncover the real story behind Zenduty, why it was built, how this podcast started, and the massive "needle in the haystack" observability problem that still plagues SRE teams today.💡 In this episode, we cover:-The transition from Zenduty to Xurrent: What’s changing?-Why observability tools often create more noise, not less.-The "Culture vs. Tooling" debate: Why you can't buy reliability.Jim’s vision for Season 3.----------------------------------------------------------------------🔗 Connect with us:Website: https://www.xurrent.com/podcastLinkedIn: https://www.linkedin.com/company/xurrent/#SRE #SiteReliabilityEngineering #Podcast #Zenduty #Xurrent #DevOps #IncidentManagement #TechPodcast #SeasonPremiere

Once an SRE, always an SRE | Incidentally Reliable with Sudarshan Balakrishna

In this episode, Sudarshan shares his experience leading high-performing SRE and infrastructure teams at Rippling, Twilio, Walmart, and Epsilon. He talks about reducing CI/CD costs by 60 percent, cutting on-call alerts by 65 percent, and the mindset required to build resilient systems.

CTRL + ALT + Scale: Building More Than Just Code | Incidentally Reliable with Sakshi Jain

In this episode, Madhu Rawat (CTO, Xurrent) sits down with Sakshi — Co-founder and Head of Engineering at Kapstan, with leadership experience at Sumo Logic and UpGrad. They discuss the evolution of observability, building for scale, the role of AI in incident management, and what it means to lead engineering teams through change.

Redefining ITxM with Zenduty × Xurrent | Incidentally Reliable

In this episode, Phil (CPO) and Madhu (CTO) from Xurrent sit down with Vishwa and Ankur from Zenduty to talk about ITxM, building for reliability across teams, and how product and platform thinking come together in real-world incident workflows.

S2 | #1 - Deepak Rajanna - From Cart Failures to Satellite Footprints

In this episode, we speak with Deepak Rajanna, CPTO at SatSure and ex-Amazon, Flipkart, xto10x, about pricing failures at scale, war room lessons from Big Billion Days, and building satellite-powered systems with SRE principles at their core.