ChatNAPT with A.I. Chatterbots Chuck & Howie

Season 2 | Episode 15 with Bobby Feigler from Michelli Weighing & Measurement

What does it take to grow a family business into one of the most recognized names in weighing and measurement? In this episode of ChatNAPT, Chuck and Howie sit down with, Bobby Feigler President and CEO of Michelli Weighing & Measurement. Bobby shares the story behind Michelli’s growth from a small New Orleans business founded in 1947 to a company serving customers across the country. The conversation covers industrial scales, calibration labs, and why accurate measurement matters more than most people realize. Bobby explains how measurements impact everything from manufacturing and transportation to food production and safety-critical industries. They also discuss leadership, company culture, and the challenge of developing skilled technicians in today’s workforce. Drawing from his Army background and years of business experience, Bobby shares his approach to building strong teams and creating a company where people can grow. Along the way, the episode also touches on family, travel, military service, and the lessons learned from decades in business. If you work in metrology, calibration, or laboratory operations, this episode offers an honest look at leadership, growth, and the people behind the measurements that keep industries running.

Season 2 | Episode 14 with Heath M Moore from Tennessee Valley Authority

What can you learn from managing metrology in a nuclear environment and how can it make your lab run better? In this episode of ChatNAPT, Chuck and Howie sit down with Heath Moore, Senior Manager of Calibration Services at the Tennessee Valley Authority (TVA). With nearly three decades of experience, Heath shares what it takes to lead calibration operations where downtime is not an option and every decision carries weight. They talk about the realities labs face every day, from hitting turnaround times and handling technician shortages to working with legacy equipment that still has to perform. Heath also breaks down why communication is often the biggest hidden issue in lab performance and what leaders can do to fix it. The conversation also gets into one of the biggest challenges right now, building and keeping a strong technical team. From developing new technicians to creating a culture where people step up and support each other, there are clear takeaways you can apply immediately in your own lab.

Season 2 | Episode 13 with Danae Powell from Carlton Industrial Solutions

What does a 40-year career in metrology really look like and how do you build one that lasts? In this episode of ChatNAPT, Chuck and Howie sit down with Danae Powell, General Manager of Precision Measurement at Carlton Industrial Solutions and a longtime leader in the metrology community. From her early days in the Marine Corps to leading teams and building labs, Danae shares the real story behind her career and the moments that shaped it. They talk about how people actually find their way into metrology, why strong technical foundations still matter, and what it takes to lead in an industry that’s constantly evolving. The conversation also dives into the current state of NCSLI, the need to rebuild engagement across the community, and why collaboration is more important now than ever. Because at the end of the day, metrology isn’t just about standards or compliance, it’s about the people behind the measurements and the experience they bring to the table.

Season 2 | Episode 12 with Ken Racen from Applied Technical Services, LLC

What will it take to close the growing skills gap in metrology and who’s leading the charge? In this episode of ChatNAPT, Chuck and Howie sit down with Ken Racen, Director of Operations at Applied Technical Services and founder of the Metrology Institute, to discuss workforce development, education, and the future of the industry. Ken shares his vision for building a centralized hub for metrology training, one that brings together existing programs, supports accredited pathways, and elevates calibration as a recognized skilled trade. The conversation explores the challenges of attracting new talent, the limitations of current training models, and the importance of collaboration across organizations, educators, and industry leaders. Because the future of metrology depends on how we train the next generation.

Season 2 | Episode 11 with Steve Stahley from Cummins, Inc.

What does it take to lead metrology at a global manufacturer and where can those skills take you beyond the lab? In this episode of ChatNAPT, Chuck and Howie sit down with Steve Stahley of Cummins, Inc., Director of Measurement Excellence, recipient of the 2025 Wildhack Award, and brewery owner, to talk leadership, technical excellence, and career growth.  Steve shares insight on accreditation, uncertainty analysis, mentorship, and leading teams across global manufacturing environments, while also reflecting on transferable skills and why stronger education and certification pathways matter for the future of the field. Because the path from the lab might lead further than you ever expected.