CXOTalk: Leadership, AI, and the Digital Economy

How do you transform a tech giant into an AI-first (or AI-native) organization? In CXOTalk episode 881, Cisco's President and Chief Product Officer, Jeetu Patel, reveals the blueprint for building AI-native companies in 2025. Discover why AI won't replace your job – but someone using AI better than you will. Learn how Cisco is revolutionizing its entire operation, from engineering to customer support, with artificial intelligence at the core. Key topics covered: * Building an AI-first culture and overcoming employee resistance * Managing non-deterministic AI systems and security challenges * The global AI race and why speed matters more than perfection * Autonomous agents and the future of work * Ethical AI implementation across international borders * Real-world AI applications transforming enterprise operations Patel shares candid insights about jailbreaking AI models, the importance of "market-in" thinking, and why he spends 2-3 hours nightly learning with AI. Plus, hear his perspective on global AI partnerships and why regulatory restraint is crucial for maintaining competitive advantage. Whether you're a C-suite executive, technology leader, or business strategist, this conversation delivers actionable strategies for thriving in the AI era. 🔔 Subscribe for more enterprise AI insights 📧 Get the CXOTalk newsletter: www.cxotalk.com/subscribe 💬 Share your AI transformation questions below Read the episode summary: https://www.cxotalk.com/episode/how-to-build-an-ai-first-enterprise-from-culture-to-code#AI #ArtificialIntelligence #DigitalTransformation #CXOTalk #Cisco #EnterpriseAI #Leadership

AI strategist and TikTok commentator Nate B. Jones joins CXOTalk host Michael Krigsman to explain the high-stakes race among OpenAI, Google, Meta, and others to advance large language models. The discussion explores token economics, model specialization, and hands-on prompting skills every executive needs to translate AI progress into business results. Watch Episode 880 now and subscribe for weekly conversations with top tech leaders. 🔔 Don’t forget to like, subscribe, and share for more thought-provoking conversations with top industry leaders. 🔷 Newsletter: www.cxotalk.com/subscribe 🔷 Read the summary and key points: https://www.cxotalk.com/episode/inside-the-ai-arms-race-llms-economics-and-strategy 🔷 LinkedIn: www.linkedin.com/company/cxotalk 🔷 Twitter: twitter.com/cxotalk 00:00 The Evolution of the AI Arms Race 02:11 Diverging Strategies in AI Development 07:14 Economic and Business Impacts of AI 13:20 The Role of Specialization and Prompting in AI Usage 16:17 Building Relationships with AI and Shifting Mindsets 23:01 Maximizing Value from AI Interactions 24:09 Operationalizing AI for Business ROI 26:14 The Next Generation and AI's Evolution 31:18 Human Psychology and AI's Persuasive Power 35:24 Exploring Cognitive Parasitism and Model Personalities 37:53 Comparing AI Models and Their Applications 39:47 Specialized AI Models for Coding and Learning 40:31 Exploring LLM Ecosystems and Tools 44:30 Economics and Efficiency of LLMs 48:55 Challenges and Norms in AI Usage 52:47 Wrapping Up with Gratitude and Reflections 53:08 Announcements and Farewell

Join GoTo and CXOTalk for a deep dive into the world of AI and the virtual workforce. Learn about AI receptionists, agentic AI, and how AI agents dramatically improve customer service for small and mid-sized companies. Our guest is Damon Covey, General Manager of UCC at GoTo. Learn more at: www.goto.com 🔔 Don’t forget to like, subscribe, and share for more thought-provoking conversations with top industry leaders. 🔷 Newsletter: www.cxotalk.com/subscribe 🔷 Read the summary and key points: https://www.cxotalk.com/episode/ai-receptionists-transforming-customer-service 🔷 LinkedIn: www.linkedin.com/company/cxotalk 🔷 Twitter: twitter.com/cxotalk 00:00 AI's Role in Customer Communication 01:19 Examples and Benefits of AI in Small Business 05:49 AI Receptionist and the Future of Virtual Workforce 08:33 Benefits of AI Receptionists and Virtual Workforce 11:27 Deployment and Integration of AI Systems 17:11 Collaboration Between AI and Human Workforce 20:00 Ensuring Privacy and Security in AI Systems 21:16 The Future of AI: Personalization and Actionability 22:28 Closing Thoughts and Mission Statement

Join Andrew Wesbecher (Powered_By) and Michael Krigsman on CXOTalk episode 878 to discuss how AI agents can help small businesses succeed in 2025. Learn from industry experts and discover the benefits of using AI technology for your SMB to stay ahead of the competition! Learn more from www.poweredby.agency =================== 🔔 Don’t forget to like, subscribe, and share for more thought-provoking conversations with top industry leaders. 🔷 Newsletter: www.cxotalk.com/subscribe 🔷 Read the summary and key points: https://www.cxotalk.com/episode/ai-agents-for-small-business-winning-in-2025 🔷 LinkedIn: www.linkedin.com/company/cxotalk 🔷 Twitter: twitter.com/cxotalk 00:00 Democratizing AI for Small to Medium-Sized Businesses 02:38 Technical Architecture and AI Agent Implementation 07:59 Use Cases and Ethical Considerations 11:14 The Evolution and Capabilities of AI Agents 13:27 Practical Use Cases and Optimization of AI Agents 18:43 ROI and Democratization of AI Agents for SMBs #aiagents #smb #smallbusiness #cxotalk

Learn about the impact of AI in healthcare in CXOTalk episode 877 on AI in clinical trials. Discover how artificial intelligence is revolutionizing clinical trials and the potential benefits for the healthcare industry. AI promises faster, safer clinical trials and better patient experiences. Clario's EVP & Chief Information Technology & Product Officer, Jay Ferro, joins CXOTalk host Michael Krigsman to explain how his team unifies IT, product, data, security, and marketing under one roof, giving sponsors, sites, and patients a single, seamless platform. He outlines responsible AI governance with legal, medical, privacy, and security leaders. He shows how predictive tools speed recruitment, sharpen protocol design, cut dropout risk, and support image interpretation while physicians keep the final judgment. Watch to learn • How a unified tech-product structure cuts cost and removes friction • Steps for enterprise-wide AI oversight in a regulated environment • Real use cases for AI in recruitment, imaging, and trial optimization 🔔 Don’t forget to like, subscribe, and share for more thought-provoking conversations with top industry leaders. 🔷 Newsletter: www.cxotalk.com/subscribe 🔷 Read the summary and key points: https://www.cxotalk.com/episode/ai-in-clinical-trials-what-you-need-to-know 🔷 LinkedIn: www.linkedin.com/company/cxotalk 🔷 Twitter: twitter.com/cxotalk 00:00 🧬 The Role of AI in Clinical Trials 01:18 🔗 Unified Roles and Seamless Experiences 10:45 📉 Customer Concerns and Future Challenges 11:54 🔬 Navigating Uncertainty in Clinical Research 13:13 ⚖️ Balancing Priorities and Saying 'No' Strategically 18:02 🤖 AI's Role in Healthcare and Clinical Trials 24:07 🤖 Ensuring Responsible AI Development 27:19 🧪 AI's Role in Clinical Trials 32:23 📜 Navigating Regulatory Challenges and Organizational Readiness 36:24 🤝 Proactive Collaboration and Regulatory Compliance in AI Development 38:57 🌐 Transparency and Cross-Industry Collaboration in AI 42:12 🔗 Industry Similarities and the Role of Technology 44:40 💡 Purpose-Driven Technology and AI in Healthcare 50:15 🚀 Scaling AI Projects and Overcoming Adoption Challenges #AI #ClinicalTrials #DigitalHealth #CIO #cxotalk