Crew Talk

Amissa Health:: 54 Million Women. Zero Infrastructure.

Amissa Health CEO Sam Smith breaks down why menopause has been healthcare's blind spot and how a new data layer is helping clinicians actually see what their patients are experiencing. Guest: Sam Smith CEO & Co/Founder Amissa Health For more information check out Amissa.com or reach out to healthcrewhq.com

Betr Health : Maybe your budget problem is a belief problem

Less than 8% of Americans are metabolically healthy... and your budget is absorbing all of it. Dr. Ferro from Betr Health joins Crew Talk to talk about it.

HTB:: The Rural Hospital Problem

HIMSS 2026 kicks off in Las Vegas today. 25,000 healthcare leaders are on the ground, nearly a third from the C-suite. The big shift this year — AI conversations are moving from "should we" to "we're doing it, now what." Microsoft just turned Dragon Copilot into a clinical AI platform. What started as an ambient documentation tool is now an app store for clinical AI — with partners like Optum, Regard, and Canary Speech building directly inside the workflow. They're also offering a 60% discount to rural hospitals, which is not an accident given everything happening with Medicaid right now. Telehealth got the runway it's been asking for. Federal telehealth approvals extended two years, and hospital-at-home waivers run through 2030. If you've been waiting to make a real infrastructure commitment to virtual care, that hesitation just got removed. Hospitals are already closing units and laying off staff because of the Medicaid cuts — and we're still in the early innings. Maternity wards, community health centers, hospital clinics — the closures are happening this month, not in some future projection. Shelby breaks down what's driving it, what's still coming in 2027, and what healthcare leaders need to do right now before it gets worse.

HTB::The AI Therapist Problem

AI therapy chatbots are everywhere and nobody's really in charge of them. A new Brown University study exposes serious ethical gaps in how general-purpose AI handles mental health conversations and what healthcare leaders need to do before it becomes a patient safety event. Plus Deep Thoughts on why too much sweet ruins the treat.

HTB:: The ChatGPT Health Study Every Leader Needs to Hear

Special Episode: The ChatGPT Health Study Mount Sinai just published the first independent safety evaluation of ChatGPT Health—the AI tool 40 million people are using daily to decide whether they need emergency care. The findings are sobering: a 52% under-triage rate on true emergencies, anchoring bias that follows when family members minimize symptoms, and suicide crisis safeguards that triggered inversely to actual risk. But the story isn't all bad. An NEJM AI study shows what AI triage looks like when it's designed to support clinical judgment instead of replace it—and the results are genuinely encouraging. We break down what the research says, what's actually working, and what healthcare leaders should do right now. Plus, Deep Thoughts with Shelby on the difference between keeping the peace and making the peace.