Here to Serve - A United Regional Podcast

Carol Stiltner, House Supervisor

Join Ryan Graves, Director of Patient Experience, as he sits down with Carol Stiltner, House Supervisor, for a meaningful conversation exploring: * The nurse who showed up for her in a moment of fear — and that nurse’s act of compassion that still fuels Carol’s passion decades later * Why she says she’s never been anywhere quite like United Regional — plus the communication mindset she lives by: listen fully and stay present * What it means to carry the responsibility of a house supervisor — and why Carol says she’s here to serve * What she hopes every new nurse learns early, shaped by her work with first-year nursing students at MSU

Andrea Anderle, Director of Clinical Education

Join Ryan Graves, Director of Patient Experience, as he sits down with Andrea Anderle, Director of Clinical Education, for a meaningful conversation exploring: * Andrea’s career journey to her current role, including United Regional’s support of her graduate education * How creativity can spark new opportunities * United Regional’s Graduate Nurse Residency Program for ADN and BSN graduates transitioning from student to confident professional in their first year of nursing, and the Nursing Apprentice Program — which was the first nursing apprenticeship in the state of Texas  —  which gives students in their final year of nursing school hands-on experience and additional benefits * Shared Governance and how it empowers staff to have a voice in decisions that shape their practice, work environment, and daily work

Beverly Ballard, Housekeeper

Join Ryan Graves, Director of Patient Experience, as he sits down with Beverly Ballard, Housekeeper, for a meaningful conversation exploring: * Why everyone at United Regional feels like family to her * Her fight with colon cancer — twice — and her steadfast belief that God is good, even in the midst of diagnosis * Her three guiding pieces of advice: have faith in God, work hard, and enjoy life * What it’s like to receive care as a patient at United Regional

The Cath Lab Guys Episode

Join Ryan Graves, Director of Patient Experience, as he sits down with some of the Cath Lab team members Larry Dwyer, Cath Lab Coordinator; Chris Clark, Cardiology Nurse; Keith Anderle, Cardiology Nurse; and Zachary McGuire, Cardiology Tech, for a meaningful conversation exploring: * The life‑saving care delivered every day in the Cath Lab, treating each patient like a member of the team’s own family, and the professional fulfillment that comes with a job well done * The strong culture within the Cath Lab that supports staff retention, values shared experience and knowledge, and embraces the belief that “all of us is smarter than any one of us” * Proud and lighthearted moments in the Cath Lab that bring comfort, reassurance, and smiles to patients during some of life’s most challenging experiences * Patient testimonials highlighting life‑saving cardiac care received at United Regional through advanced technology, allowing patients to stay close to home

Tim Thomas and Keith Gates, Athletic Trainers

Join Ryan Graves, Director of Patient Experience, as he sits down with Tim Thomas and Keith Gates, Athletic Trainers, for a meaningful conversation exploring: * Responsibilities of athletic trainers, including pre‑ and post‑operative rehabilitation, and clearing up common misconceptions about the athletic training profession * The districts and schools United Regional serves, the services provided within those partnerships, and a day‑in‑the‑life experience for an athletic trainer * The passion and commitment that keep both athletic trainers dedicated to the field * The power of teamwork in delivering exceptional support to athletes within our community