Inspiring People: Stories of Innovation and Service

156. Kakuma Refugee Camp: Empowering Youth

Today we will hear about the Kakuma Vocational Center (KVC), and how the founder's interactions with community members in the Kakuma Refugee Camp revealed challenges faced by the population, particularly youth and young women. As one example of the socio-economic and education challenges these women face, it became clear that a holistic education option would help young women who lacked support after becoming mothers, particularly single mothers. KVC was founded to make a positive impact on the lives of youth and women in Kakuma. The KVC includes a range of services and programs to refugees in Kakuma Refugee Camp including an innovation course, a makerspace, a soap-making program, child development and learning activities, and more. The founder is Matabishi Narukako, also known as Mata. Mata is a refugee from the Democratic Republic of Congo (DRC) who fled his home country in 2012. In the DRC, he earned a diploma in Business Administration, and after seeking refuge in the Kakuma Camp, he actively participated in various international NGO training programs, including Applied Human Rights from the University of Geneva. This program allowed Mata to earn certificates related to managing non-profit organizations. While in Kakuma, Mata's passion for computer applications, coding, and IT grew significantly. In 2018, he founded the Kakuma Vocational Center (KVC), which serves as the first makerspace for youth in Kakuma, Kenya. As the Founder and CEO of KVC, he is working to drive positive and sustainable change in the community. To learn more or donate to the Kakuma Vocational Center, go to: ⁠https://reframe.network/rlo/kakuma-vocational-center [https://reframe.network/rlo/kakuma-vocational-center] Facebook page: https://m.facebook.com/kakumavcenter/ [https://m.facebook.com/kakumavcenter/]

155. Trust Management Through Communication: Strengthening Teams and Elevating Experiences

Effective communication is the foundation of organizational success. In this talk, Dr Sherrie Tennessee explores how internal clarity and external care shape workplace culture, team performance, and customer experience. We'll look at practical strategies to improve communication, enhance service excellence, and build high-performing environments across hospitality, business, and education sectors, focusing on how intentional communication strengthens relationships, reduces friction, and drives sustainable results. Dr. Sherrie Tennessee has an MBA, a PhD, and more than 20 years of leadership experience across top hospitality brands in the U.S. and abroad. As an educator, author, and business owner, she specializes in communication, service excellence, and organizational development. Dr. Tennessee equips teams with actionable strategies that strengthen culture, elevate performance, and create meaningful guest experiences across hospitality, business, and education sectors. https://www.linkedin.com/in/sherrie-tennessee-phd/

154. Birds and Glass: An Important Conservation Issue

Except for habitat destruction, collisions with sheet glass and plastic in residential, commercial, and educational buildings cause the deaths of more birds than any other human-associated avian mortality factor. The toll is estimated in the billions worldwide. Conservation, ethical, and legal reasons justify preventing these unintended and unwanted fatalities that responsible human action can ideally eliminate. This compelling topic has implications for architecture, development, engineering, business and economics, law, philosophy, political science, psychology, and sociology. Our speaker, Daniel Klem, Jr., is the Sarkis Acopian Professor of Ornithology and Conservation Biology at Muhlenberg College in Allentown, Pennsylvania. Among other diverse avian investigations, for 52 years (more than half a century) and continuing to the present, he studies, writes, and teaches about the threat that sheet glass and plastic pose to birds. No other scientist comprehensively has studied and published research results documenting and evaluating the means to prevent this human-associated avian mortality factor. He is motivated by available and growing evidence that bird-window collisions are an important wildlife conservation, building industry, legal, and animal welfare issue for birds and people worldwide. His continuing goal is to make the human-built environment safe for birds. His latest contributions explaining and providing solutions for the window threat to birds is a new book (2021): Solid Air, Invisible Killer: Saving Billions of Birds from Windows, and two recently published scientific peer-reviewed articles in the Wilson Journal of Ornithology: (2024) Evidence, consequences, and angle of strike of bird-window collisions that quantitatively reveals that minimally 1.28 billion to 3.46 billion birds annually are killed striking windows in the U.S. alone, billions worldwide, and (2025) Bird-window collisions: A critical review that offers the most updated comprehensive summary on the topic. To learn more about Dr Klem's work, go to: https://www.pbs.org/video/engineering-bird-friendly-glass-gl4lku/ [https://www.pbs.org/video/engineering-bird-friendly-glass-gl4lku/ ] https://www.danielklemjr.org/ [https://www.danielklemjr.org/ ] https://www.muhlenberg.edu/birds-and-windows/ [https://www.muhlenberg.edu/birds-and-windows/ ] https://www.muhlenberg.edu/muhlenberg-now/muhlenberg-bird-glass-collision-research-featured-in-national-geographic/ [https://www.muhlenberg.edu/muhlenberg-now/muhlenberg-bird-glass-collision-research-featured-in-national-geographic/] To review Dr Klem's slides from this presentation, go to: https://tinyurl.com/DanKlem-Rotary26 [https://tinyurl.com/DanKlem-Rotary26 ]

153. Nurturing Resilience: WASH in Malawi

How might sustainable water, sanitation, and hygiene (WASH) solutions strengthen health systems and communities when designed through a holistic, locally-driven lens? Drawing on Freshwater Project International’s on-the-ground work in Malawi, this presentation highlights a collaborative partnership with Engineers Without Borders USA and the Xylem Impact Project to address critical infrastructure gaps. Together, these partners are upgrading water and sanitation systems at every health center across Malawi's Zomba District, ensuring reliable access to clean water, safe sanitation, and improved hygiene practices where they matter most. Through case studies, lessons learned, and community-centered design principles, the presentation illustrates how a systems approach to WASH builds long-term resilience in resource-constrained settings. It examines the integration of technical engineering solutions, local capacity building, and cross-sector collaboration to improve health outcomes, reduce risk, and create scalable impact. The speaker will describe insights into how coordinated partnerships and sustainable infrastructure investments can transform district-wide healthcare delivery and serve as a model for resilient WASH programming across sub-Saharan Africa. Our speaker, Heidi Rickels, is the Executive Director of Freshwater Project International, where she leads global efforts to expand access to safe water, sanitation, and hygiene through resilient, solar-powered systems. With more than two decades of experience in humanitarian work, sustainability, and community-centered development, she specializes in building partnerships that drive long-term impact. Heidi works at the intersection of health, clean energy, and global development, collaborating with organizations, youth, and innovators to advance equitable solutions. She is passionate about empowering communities and creating pathways for sustainable change. To learn more about Freshwater Project International, go to: https://www.freshwaterintl.org [https://www.freshwaterintl.org ] https://youtu.be/DPbIdK5qEUw?si=qGJIldJACXQyolPG [https://youtu.be/DPbIdK5qEUw?si=qGJIldJACXQyolPG ]

152. International Volunteer Opportunities

Having had the life-changing Rotary experience of volunteering in the developing world, a group of Rotarians from the Rotary Club of Kamloops Daybreak established a charitable organization to introduce others to volunteering internationally. Developing World Connections was formed in 2004 and conducted their first volunteer trips in Sri Lanka after the Dec 25, 2004, Indian Ocean tsunami. The valuable experience of serving as an RI evaluator and monitor provided the knowledge to ensure the projects undertaken were sustainable and of greatest benefit to the host partner communities. Roughly 25 project communities have been served in Africa, Asia, and South and Central America, and projects range from education programs, to irrigation systems, school renovation or construction, entrepreneurial programs, and provision of eco-stoves. Assistance to women and girls is always a high priority, and to date, well over 3000 volunteers have served with Developing World Connections. Our speaker, Wayne McRann, is a 37-year member of the Rotary Club of Kamloops Daybreak in Central British Columbia, Canada. While club president in 1998-1999, Wayne introduced his club to their first international service project in Guatemala, where over three years, they rebuilt a jungle village destroyed by Hurricane Mitch. For this, their club received District 5060's first Health, Hunger and Humanity Grant, and Wayne received RI's Service Above Self Award. Wayne was the District's Community Service Chair for three years, then the International Chair for three years, during which time he represented the District on the Canadian Rotary Committee for International Development. Wayne was appointed to RI's Cadre of Evaluators and Monitors and E&M'd 72 projects in Africa and South America. Having seen the benefit of international service to fellow Rotarians, and having had the experience as a RI evaluator/monitor, Wayne determined he wished to offer this life-changing experience to non-Rotarians who seldom would have the same opportunity. After gathering together a group of Rotarians who would eventually become board members, Developing World Connections was formed in 2004, and became actively involved in international volunteer efforts after the Indian Ocean tsunami. Wayne asked his daughter to run his business, and then dedicated the next ten years to introducing over 2000 volunteers from within and without Rotary to volunteering in the developing world. Wayne retired in 2015 and stays closely connected to Developing World Connections. To learn more, go to: https://developingworldconnections.org/ [https://developingworldconnections.org/]