Leaders in TEQ

How To Transform In-Store Operations with Converged Commerce Technology

Welcome to Leaders in TEQ, a podcast that aims to uncover how the most influential businesses in retail, healthcare, and logistics solve their real-world operational problems to become more streamlined and profitable. We go beyond the fluff to provide practical, actionable advice for operational leaders on how to solve process challenges successfully. This week, we are joined by Mike Dotson, Managing Director at TrustRetail, which combines payment and in store operations solutions to enable omnichannel and unified commerce.  Mike and host Alex Whiting sit down to discuss the need for a seamless customer experience across all channels and the modern tech stack needed to support it, focusing on which investments will have the greatest impact for retail organisations and their customers.   They also discuss: * TrustRetail’s Converged Commerce vision  * Allowing retailers to solve challenges modularly through a unified platform  * Bridging the gap between retailers’ old tech stack and modern customer expectations * Inventory management to support stock management and sustainability  * How AI will transform in-store operations  To learn more about MiTEQ, visit https://www.miteq.co.uk [http://www.miteq.co.uk]

How UKWA is Raising Standards in Warehousing

Welcome to Leaders in TEQ, a podcast that aims to uncover how the most influential businesses in retail, healthcare, and logistics solve their real-world operational problems to become more streamlined and profitable. We go beyond the fluff to provide practical, actionable advice for operational leaders on how to solve process challenges successfully. This week, Alex Whiting is joined by Clare Bottle, Chief Executive of the United Kingdom Warehousing Association (UKWA). Heading up an association that represents over 1,000 company members operating warehouses, and with over 25 years’ experience in operational logistics, Clare gives us her unique perspective on the big issues impacting the industry and how UKWA is helping to tackle them as the organisation celebrates its 80th anniversary. The episode covers: * The impact of technology, in particular data accuracy and workforce tracking, on improving safety standards.   * How the pandemic elevated the status of warehouse employees and accelerated e-commerce growth. * The shifting place of warehouses in the supply chain to include more on-site manufacturing, returns processing and the rise of nearshoring. * The future of warehousing and the importance of technology in meeting growing demands * How the new warehouse manager's Certificate of Professional Competence (CPC) will address hierarchy and skills gap.  * The need to improve ESG credentials for investors, consumers and employees.  To learn more about MiTEQ, visit https://miteq.co.uk/ [https://miteq.co.uk/]

How to Optimise Supply Chain Operations with IoT

Welcome to Leaders in TEQ, a podcast that aims to uncover how the most influential businesses in retail, healthcare, and logistics solve their real-world operational problems to become more streamlined and profitable. We go beyond the fluff to provide practical, actionable advice for operational leaders on how to solve process challenges successfully. This week, we are joined by not one but two guests from IT software specialist Ivanti; Rob DeStefano, Senior Product Marketing Manager for Wavelink, Ivanti’s Supply Chain Product, and Marcus Jeffrey, UK and Ireland Territory Manager. Along with host Alex Whiting, they explore the big supply chain trends and how technologies, particularly IoT, can drive efficiencies through optimisation.  They also discuss: * Ivanti’s survey on supply chain trends and the impact of labour shortages and high employee turnover * Making investments in the right areas to improve efficiencies * Taking a strategic approach to Digital Transformation * How to manage the integration of multiple systems  * Practical advice for optimising workflows and processes To learn more about MiTEQ, visit https//www.miteq.co.uk [http://www.miteq.co.uk]

Industry 4.0: How is Tech Changing the Way We Work?

Welcome to Leaders in TEQ, a podcast that aims to uncover how the most influential businesses in retail, healthcare and logistics solve their real-world operational problems to become more streamlined and profitable. We go beyond the fluff to provide practical, actionable advice for operational leaders on how to solve process challenges successfully. This week, Alex Whiting speaks to Phil Sanders from Zebra Technologies - Government & Expansion Vertical Northern Europe Sales Director. Alex and Phil discuss how RFID technology is transforming industries like warehousing, retail, logistics and manufacturing. They also cover: * How technology can contribute to sustainability in business operations, including the use of linerless labels in printing and efficient asset tracking. * The role of partnerships in technology implementation and how to effectively manage partners specialising in different aspects of technology. * What challenges exist around managing and utilising large amounts of data generated by modern technology solutions. * And how to approach technology adoption - from understanding the specific needs of your business to seeking the right guidance from third-parties. To learn more about MiTEQ, visit https//www.miteq.co.uk

How to Navigate Business Transitions and Maintain Your Company’s Mission and Culture

Welcome to Leaders in TEQ, a podcast that aims to uncover how the most influential retail, supply chain, and logistics businesses solve their real-world operational problems to become more streamlined and profitable. We go beyond the fluff to provide practical, actionable advice for operational leaders on successfully solving process challenges. This week, we are joined by Jody Costa, Vice President of Marketing and Strategic Partnerships at Barcoding Inc.  In the episode, Jody and Alex examine the big trends in the asset visibility space before discussing how Barcoding maintained its business identity while acquiring new businesses, acquiring itself, and experiencing rapid growth.  They also discuss:  * The regulatory challenges impacting RFID adoption.  * Demystifying the process of deploying asset visibility technology, particularly for retailers. * Building a strong company culture and why employee experience is key. * The importance of partnerships in the technology space and the value of viewing partners as customers. * The software that has become the bedrock of how Barcoding does business.   To learn more about MiTEQ, visit https://www.miteq.co.uk [https://www.miteq.co.uk]