Modifier Mondays: a KZA Podcast

Modifiers 93 & 95 - Part 4

We wrap up our Modifier 93 and 95 series with KZA Coding Expert Deb Grider, who brings it all together with key questions every practice should be asking before billing telehealth services. From verifying modality and CPT eligibility to ensure documentation and place of service align, this episode provides a practical checklist to support accurate, compliant telehealth billing. A must-listen for anyone looking to tighten up their telehealth process.

Modifiers 93 & 95 - Part 3

In part 3 of our Modifier 93 and 95 series, KZA Coding Expert Deb Grider takes us into the complexities of payer policies and real-world scenarios. From Medicare vs. commercial payer differences to behavioral health examples and connectivity challenges mid-visit, deb highlights how quickly telehealth billing can become nuanced. This episode helps you think beyond the basics and navigate payer-specific expectations with clarity.

Modifiers 93 & 95 - Part 2

In Part 2, KZA Coding Expert Deb Grider explores what happens when telehealth modifiers are used incorrectly, and how to avoid those mistakes. From mismatched documentation and missing patient consent to incorrect place of service and modifier selection, Deb walks through common audit findings and practical strategies to clean up your telehealth workflows. This episode is packed with real-world insight to help reduce denials and compliance risk.

Modifiers 93 & 95 - Part 1

We’re kicking off this four-part, two-modifier series with KZA Coding Expert Deb Grider, diving into the fundamentals of Modifiers 93 and 95. In this episode, Deb breaks down the key differences between audio-only and audio-video telehealth services, when each modifier applies, and why getting it right matters more than ever. If telehealth billing still feels a little unclear, this episode lays the groundwork for confident, compliant coding.

Modifier 57 - Part 4

We wrap up our Modifier 57 series with KZA Coding Expert Michelle DelMonico, who shares what she’s seeing in the payer space right now. From timing requirements and common denial trends to policy nuances across Medicare and commercial payers, this episode provides actionable strategies to stay ahead of payer scrutiny. Learn how to align documentation, timing, and policy expectations to reduce denials and streamline reimbursement.