Coverbild der Sendung Movate Talks - Business Insights Unplugged

Movate Talks - Business Insights Unplugged

Podcast von Movate Inc

Englisch

Wissen​schaft & Techno​logie

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Mehr Movate Talks - Business Insights Unplugged

Join us as we share insights and perspectives from technology and operations leaders, industry analysts and visionaries on how today’s technology trends are transforming their businesses and communities.

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7 Folgen

Episode Predicting Churn with AI: How Reef.ai and Movate are Cracking the Customer Retention Code Cover

Predicting Churn with AI: How Reef.ai and Movate are Cracking the Customer Retention Code

In this episode of Movate Talks: Business Insights Unplugged, Jeff Farr [https://www.linkedin.com/in/jefffarr81/], SVP at Movate, speaks with Chris Erickson-King [https://www.linkedin.com/in/cking8/], Head of Sales and GTM at Reef.AI [http://Reef.AI], to explore how AI-driven customer success is transforming the way businesses retain and grow revenue. The conversation traces how Reef.AI was born from a real-world challenge at MuleSoft, using customer data analytics to predict churn and expansion months before renewal and how that vision evolved into an AI-powered retention platform. Chris explains how Reef.AI’s predictive modelling helps teams improve on Net Revenue Retention (NRR) without expanding marketing spend. Conversations centered around: * The challenge: What sparked the creation of Reef.AI? * Predictive modelling: Improving churn forecasting and retention * A success story: Abrigo’s 5-point jump in gross retention * Movate–Reef.AI partnership: The strategic value * AI agents: Smart customer success Movate SalesEdge and Reef.AI are impacting the next W(AI)VE™ of AI-enabled customer retention strategies that blend data intelligence with human process excellence. Tune in to the AI-led transformation in customer retention.

13. Okt. 2025 - 21 min
Episode Innovation in Fintech - Bridging Engineering Creativity and Customer Expectations Cover

Innovation in Fintech - Bridging Engineering Creativity and Customer Expectations

In this episode of Movate Talks – Business Insights Unplugged, we’re joined by Nick Doulas [https://www.linkedin.com/in/nickdoulas/], Senior Vice President of Engineering at Pangea Money Transfer. Being at the at the forefront of innovation and leadership, Nick has played a pivotal role in shaping the company's product roadmap, technical architecture, site reliability, and security. Host Syriac Joswin [https://www.movate.com/about-us/management-team/syriac-joswin/], Senior Vice President of Sales for Digital Services at Movate, sits down with Nick to discuss his dynamic career journey, the growing influence of GenAI in engineering, and how rapid time-to-market is revolutionizing consumer experiences. Tune in and enjoy the episode!

10. Feb. 2025 - 35 min
Super gut, sehr abwechslungsreich Podimo kann man nur weiterempfehlen
Super gut, sehr abwechslungsreich Podimo kann man nur weiterempfehlen
Ich liebe Podcasts, Hörbücher u. -spiele, Dokus usw. Hier habe ich genügend Auswahl. Macht 👍 weiter so

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