BeyondCore

The Future of Luxury Shopping: Platforms, Personalization & AI with Bastian Herr (GLOBUS)

Guest: Bastian Herr | Head of Marketplace, GLOBUS In this episode of Beyond Core, we sit down with Bastian Herr, Head of Marketplace at GLOBUS, one of Switzerland’s leading premium and luxury department store chains, to unpack the evolving world of luxury shopping, curated platforms, and the transformative role of AI in retail. From reinventing the department store model to launching a curated marketplace for brands like Hugo Boss and Swarovski, Bastian shares how GLOBUS is using data, design, and digital tools to create a seamless omnichannel experience that’s both personalized and premium. 🔑 What you’ll learn in this episode: * Why luxury marketplaces are turning toward curated, single-brand models * How to build a platform that balances brand control and customer choice * The power of AI in personalizing the online experience * What mid-market retailers can learn from the luxury playbook * Why the future of shopping is relationship-driven, not transactional 💬 Featured Quotes: “We only work with the brands directly, and there’s no competition on pricing. It’s a curated model—one supplier per item. That’s the future for premium marketplaces.” “The biggest win is combining the personal understanding from retail with the data we collect in the marketplace—it’s how we create better products, better curation, and ultimately, better conversion.” “Now with all these new possibilities in AI, we’ll finally move online shopping from being transactional to being relationship-based.” “We’re building toward a point where AI can tell you: this shirt will fit tight at the shoulders or loose at the waist—based on your personal avatar.” “Luxury sets the standard, but customer expectations are rising everywhere. Everyone now expects great experience and personalization—no matter the price point.” Whether you’re leading a retail brand, scaling a platform, or curious about how technology is reshaping luxury, this episode is packed with forward-thinking insights. 🎙️ Tune in to explore the future of premium commerce. Connect with Bastian via Linkedin: https://www.linkedin.com/in/bastianherr/ [https://www.linkedin.com/in/bastianherr/] Learn more about fastbreak.one and how we support companies to build new businesses with platforms and AI. LUXURYRETAIL #MARKETPLACESTRATEGY #AIINRETAIL #CUSTOMEREXPERIENCE #PERSONALIZATION #BEYONDCORE #PLATFORMBUSINESS #GLOBUS #DIGITALTRANSFORMATION #FUTUREOFCOMMERCE #BASTIANHERR #RETAILINNOVATION

Trust & Safety - AI's double edge and the future of platforms - Jeremy Gottschalk (Marketplace Risk)

In this episode of Beyond Core, we sit down with Jeremy Gottschalk, platform expert, author of "Bulletproof Your Marketplace", and founder of the Marketplace Risk conference series. Jeremy shares hard-earned insights on how platforms can navigate trust, safety, and emerging risks in an AI-driven world. 🔑 Key Takeaways: * Why trust is the new growth engine for marketplaces * The double-edged sword of AI: operational boost vs. threat acceleration * Why digital identity is the cornerstone of trust and safety * The evolution from liability denial to proactive responsibility * How personalization and AI must be balanced with oversight 💬 Featured Quotes: “Trust is the biggest barrier to conversion… Once they trust you and convert to paying customers, now you've got to keep them safe.” “There are a lot of really good uses for AI, but there are a lot of really bad people who are simultaneously leveraging those tools—and they are way ahead of the good guys.” “The platforms that you and I want to be on are taking more responsibility. They’re not pretending that bad things aren’t happening—they’re being forward about risks and how to prevent them.” Whether you're building a marketplace, platform, or digital ecosystem—this episode is packed with actionable insights on how to stay ahead of risk while earning long-term user trust. 🎙️ Listen now and future-proof your platform. Jeremy @Linkedin: https://www.linkedin.com/in/jeremygottschalk/ [https://www.linkedin.com/in/jeremygottschalk/] Book "Bulletproof your marketplace" on Amazon: https://amzn.eu/d/aKfOXhd [https://amzn.eu/d/aKfOXhd] More about fastbreak.one at www.fastbreak.one [http://www.fastbreak.one] More about our VNTR.AI platform at www.fastbreak.one/ai [http://www.fastbreak.one/ai] MARKETPLACERISK #TRUSTANDSAFETY #AI #DIGITALIDENTITY #PLATFORMSTRATEGY #BEYONDCORE #ECOSYSTEMLEADERSHIP #JEREMYGOTTSCHALK #BULLETPROOFMARKETPLACE #STARTUPGROWTH #CUSTOMERTRUST

𝗙𝗿𝗼𝗺 𝗦𝗵𝗼𝘄𝗲𝗿 𝘁𝗼 𝗪𝗮𝘁𝗲𝗿 𝗘𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺 - 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗮𝘁 𝗵𝗮𝗻𝘀𝗴𝗿𝗼𝗵𝗲

𝗙𝗿𝗼𝗺 𝗦𝗵𝗼𝘄𝗲𝗿 𝘁𝗼 𝗪𝗮𝘁𝗲𝗿 𝗘𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺 - 𝗣𝗹𝗮𝗻𝗲𝘁 𝗖𝗲𝗻𝘁𝗲𝗿𝗲𝗱 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗮𝘁 𝗵𝗮𝗻𝘀𝗴𝗿𝗼𝗵𝗲 𝘄𝗶𝘁𝗵 𝗦𝘁𝗲𝗳𝗳𝗲𝗻 𝗘𝗿𝗮𝘁𝗵 𝗙𝗿𝗼𝗺 𝗦𝗵𝗼𝘄𝗲𝗿 𝘁𝗼 𝗪𝗮𝘁𝗲𝗿 𝗘𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺 - 𝗣𝗹𝗮𝗻𝗲𝘁 𝗖𝗲𝗻𝘁𝗲𝗿𝗲𝗱 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗮𝘁 𝗵𝗮𝗻𝘀𝗴𝗿𝗼𝗵𝗲 𝘄𝗶𝘁𝗵 𝗦𝘁𝗲𝗳𝗳𝗲𝗻 𝗘𝗿𝗮𝘁𝗵 In this episode of Beyond Core, Nathalie LAMBORGHINI DUMAS and I we’re joined by Steffen Erath, Head of Innovation and Sustainability at Hansgrohe Group, to explore how a 120-year-old company is rethinking its role in a world shaped by climate challenges, digital transformation, and shifting customer expectations. Hansgrohe isn’t just designing premium bathroom products—it’s redefining water as the heart of a planet-centered innovation strategy. Steffen shares how the company is moving beyond product thinking to ecosystem innovation, collaborating across sectors, and using AI as a catalyst for sustainability. 💬 𝗞𝗲𝘆 𝗤𝘂𝗼𝘁𝗲𝘀 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗘𝗽𝗶𝘀𝗼𝗱𝗲: “Now we have to talk more and more from competitive advantage to collaborative advantage—because sustainable innovation only works in the ecosystem.” “The biggest ecosystem in the world is probably the water cycle. And as water is the base of our business model, this changes everything.” “I see AI as a means to an end—for the green transformation. It can help us do the right things faster and more efficiently.” “Are we in the shower business, the bathroom business—or are we in the water business? Whatever the answer is, you need different competencies.” “Creating a joint vision of a better future is essential. People respond more to an appealing vision than to another crisis headline.” 🔍 In this episode, you'll learn: • How Hansgrohe integrates sustainability into innovation • The power of platforms and ecosystems in traditional industries • Why AI is a strategic lever for water innovation • How vision, trust, and culture enable transformation • What it takes to grow a legacy business into a future-facing ecosystem leader 📖 Steffen is also the author of Planet Centered Innovation—a practical guide for leaders aiming to build businesses that are regenerative by design. 🎧 Watch now and get inspired to lead innovation that’s good for business—and better for the planet. 🔗 Youtube: https://lnkd.in/dzgymsHn [https://lnkd.in/dzgymsHn] 🔗 Book on Amazon: https://amzn.eu/d/cM0xdBO [https://amzn.eu/d/cM0xdBO] 🔗 fastbreakOne Venture Studio: www.fastbreak.one [http://www.fastbreak.one] 🔗 VNTR.AI - the AI Platform for Innovation Teams & Venture Builders: www.fastbreak.one/ai [http://www.fastbreak.one/ai]

From Venture to Core: How Dish became central to Metro’s strategy

with Volker Gläser, CEO Dish 🎙️ From Venture to Core: How Dish Became Central to Metro’s Strategy Episode #46 – Beyond Core Podcast In this episode, we talk with Volker Gläser, CEO of Dish Digital Solutions, about how a digital startup inside a 60-year-old wholesale giant turned into a platform that's now at the heart of Metro's business. Dish started with a bold vision: help restaurants and hospitality businesses digitize their operations—not just for their own benefit, but to drive transformation at Metro itself. "Dish was set up as a toolbox to help our customers become more digital—because only if they succeed, Metro succeeds." Volker shares the full journey—from launching Dish as a separate legal entity to integrating it back into Metro as a core strategic asset. Along the way, Dish built one of the largest digital ecosystems for hospitality in Europe, now serving over 360,000 restaurants across 16 countries. "Today, we can clearly measure that customers using Dish create 10% more value in Metro’s core food business than those who don’t." He also offers valuable insights into leadership, data strategy, AI, and what it takes to build a venture that not only survives but redefines the core: "We were told: build your own entity, move fast, and create impact—and when ready, bring it back to the core. That’s exactly what we did." 📍 Listen now to learn how platform thinking, loyalty-driven data, and venture building are reshaping the wholesale and hospitality industry. learn more about: https://www.metro.de/ [https://www.metro.de/] https://www.dish.co/DE/de/ [https://www.dish.co/DE/de/] Volker Gläser on Linkedin: https://www.linkedin.com/in/volkerglaeser/ [https://www.linkedin.com/in/volkerglaeser/] fastbreak.One: www.fastbreak.one [http://www.fastbreak.one]

Status Quo Corporate Venture Building - Martin Sondenheimer

🎙️ The Status of Corporate Venture Building – with Martin Sondenheimer In this episode of Beyond Core, we explore the evolving world of corporate venture building with Martin Sondenheimer, former Global Head of Corporate Venture Building at Munich Re. With over two decades of experience in innovation, investing, and building ventures, Martin shares a candid and in-depth view of the current state of corporate venturing—and where it's headed next. We dive into: - THE THREE MAJOR PHASES OF CORPORATE VENTURE BUILDING—AND SIGNS OF A FOURTH ON THE HORIZON - THE PROS AND CONS OF MAJORITY VS. MINORITY OWNERSHIP MODELS - THE TENSION BETWEEN STRATEGIC RELEVANCE AND INVESTOR-READINESS - WHY TALENT AND INCENTIVES REMAIN ONE OF THE BIGGEST CHALLENGES FOR CORPORATE STARTUPS * How AI is becoming a catalyst for new venture studios and innovation strategies Martin’s insights are both practical and thought-provoking, especially as he outlines what’s required to build ventures that are strategically integrated yet operationally independent from the corporate “mothership.” > “The next generation of corporate venture studios will succeed by building strategically relevant businesses—while staying free from corporate complications.” Tune in to hear what’s working, what’s not, and what the future holds for venture builders inside corporations. Learn more at www.fastbreak.one [http://www.fastbreak.one] and get more insights Linkedin of Martin: https://www.linkedin.com/in/martin-sondenheimer-a0a32711b/ [https://www.linkedin.com/in/martin-sondenheimer-a0a32711b/] 📍 Listen now and learn how to rethink your approach to growth, innovation, and new business building.