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Rebellious Times Podcast

Podcast von Chris Januszewski

Englisch

Business

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Hosted by Chris Januszewski, founder of Rebel Commerce Solutions, the Rebellious Times Podcast explores the human side of tech innovation — from bold founders scaling B2B SaaS startups to employees navigating the realities of AI-era transformation. We unpack founder journeys, AI-powered growth, product innovation, and the future of work — while addressing how these shifts impact mental health, family life, identity, and purpose. This podcast gives voice to everyone building or adapting in the new economy. From mindset breakthroughs to scalable sales, marketing, and partnership systems — tune in for real stories and tactical insights that power predictable growth.

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Episode ASP5: Why the Best Customer Experiences Still Feel Physical Cover

ASP5: Why the Best Customer Experiences Still Feel Physical

WHY THE BEST CUSTOMER EXPERIENCES STILL FEEL PHYSICAL In this episode of the Rebellious Times Podcast [https://www.rebelcommercesolutions.com/startup-podcast/], I sat down with John Petri, CEO of Fuel BMC, to discuss entrepreneurship, sports culture, branding, resilience, and what it takes to build a successful sports branding agency. “The rise of the analog is here.” That line from Mark Stern perfectly captures a shift many businesses are starting to feel. In this episode of the Rebellious Times Podcast [https://www.rebelcommercesolutions.com/startup-podcast/], I sat down with Mark Stern, CEO of Custom Box Agency, to discuss entrepreneurship, customer experience marketing, physical product engagement, health transformation, and why human connection matters more than ever in the AI era. This episode fits both our Austin Startup Series and Agency Spotlight Series because Mark is building something genuinely different inside the marketing world. FROM CORPORATE CONSULTING TO ENTREPRENEURSHIP Mark’s story starts far away from entrepreneurship. He grew up in Alabama believing success followed a very traditional path: * college * graduate school * corporate career * financial security That mindset eventually led him into management consulting at Deloitte after earning his MBA at Duke University. On paper, everything looked successful. In reality, the lifestyle became exhausting. For six years, Mark lived the “road warrior” consulting life: * constant flights * endless travel * high pressure * little personal balance Eventually, he hit a point where he realized: “This can’t be it.” That moment became the beginning of his entrepreneurial journey. THE PROBLEM THAT CREATED CUSTOM BOX AGENCY One of the things I appreciated most about this conversation was how practical the origin story was. Custom Box Agency did not start because Mark wanted to launch an agency. It started because he became frustrated buying expensive digital products, masterminds, and programs that still left customers confused and overwhelmed. His thought was simple: “Why not physically send people everything they need to succeed?” That insight eventually evolved into Custom Box Agency. Today, the company helps businesses create physical onboarding and customer experience campaigns designed to: * improve engagement * increase retention * streamline onboarding * enhance customer success EPISODE CHAPTERS 00:00 Introduction to Mark Stern and Custom Box Agency 03:02 Mark’s Journey from Corporate to Entrepreneurship 06:06 Understanding Custom Box Agency’s Offerings 09:07 The Importance of Physical Experiences in a Digital World 11:59 Differentiation and Positioning in the Market 14:50 Health Transformation and Its Impact on Business 23:51 Conclusion and Call to Action Mark Stern headshot [https://rebel-commerce-solutions-v1779739742.websitepro-cdn.com/wp-content/uploads/2026/05/mark_stern_headshot-300x300.jpeg] WHY PHYSICAL EXPERIENCES MATTER MORE IN THE AI ERA This was probably the strongest theme of the entire episode. As AI-generated content explodes, Mark believes people are increasingly craving: * physical experiences * authenticity * human connection * trust He described it as: “digital distrust.” That idea really resonated with me. As more interactions become automated, physical experiences become more memorable because they feel real. That creates a huge opportunity for businesses willing to think differently. IT’S NOT ABOUT SWAG One thing Mark emphasized repeatedly: Custom Box Agency is not simply shipping branded merchandise. Instead, they engineer experiences. That includes: * onboarding systems * journey maps * printed resources * physical tools * gamified customer journeys * retention campaigns The goal is to help customers achieve outcomes faster while creating stronger emotional connection along the way. THE UNEXPECTED HEALTH CONVERSATION One of the most interesting parts of this episode came unexpectedly. Mark shared his personal health transformation journey after realizing he had reached a breaking point physically during COVID. At one stage, he reached 250 pounds and began questioning how sustainable his lifestyle really was. What followed was a complete shift in: * fitness * nutrition * accountability * sleep * energy management The deeper insight was powerful: If your health becomes the weakest link, eventually your business suffers too. That part of the conversation felt especially relevant for founders and agency owners. ENTREPRENEURSHIP, IDENTITY, AND REINVENTION Underneath the agency discussion, this episode was really about reinvention. Mark walked away from the traditional definition of success to build something more aligned with: * creativity * freedom * fulfillment * human connection That tension is something many entrepreneurs quietly wrestle with. And honestly, I think that’s why this conversation resonated with me personally. JOHN PETRI LINKS: fuelbmc.com [https://www.fuelbmc.com/] LinkedIn [https://www.linkedin.com/in/johnapetri/]

26. Mai 2026 - 25 min
Episode ASP4: Fueling Big Sports Brands: Why Business-Minded Creativity Wins Cover

ASP4: Fueling Big Sports Brands: Why Business-Minded Creativity Wins

WHY BUSINESS-MINDED CREATIVITY WINS IN SPORTS BRANDING “It all starts with a good brief.” That line from John Petri captures the philosophy behind Fuel BMC. In this episode of the Rebellious Times Podcast [https://www.rebelcommercesolutions.com/startup-podcast/], I sat down with John Petri, CEO of Fuel BMC, to discuss entrepreneurship, sports culture, branding, resilience, and what it takes to build a successful sports branding agency. John’s story moves from Buffalo to Atlanta, from corporate leadership roles to entrepreneurship, and eventually into working with major sports brands and organizations. This episode is part of the Agency Spotlight Series. FROM BUFFALO TO ATLANTA John grew up in Buffalo, New York, surrounded by sports culture. Naturally, that passion became part of his identity early on. After studying graphic design, he moved to Atlanta looking for opportunity, warmer weather, and a stronger creative industry. That move became a turning point. Over time, John built experience across: * Agency environments * Corporate brand leadership * Sports marketing * Retail experiences * Creative direction Those experiences laid the foundation for Fuel BMC. WHY SPORTS BRANDING IS DIFFERENT One of the strongest themes in this episode is that sports branding is not just about logos or visuals. Instead, it is about understanding fan culture. John explains that if you do not genuinely understand sports fans, you cannot effectively market to them. That includes: * Team identity * Fan behavior * Community culture * Emotional connection Because sports are emotional, branding decisions carry much more weight. This perspective gives Fuel BMC a more strategic approach than traditional creative agencies. EPISODE CHAPTERS 00:00 Introduction to Fueling Big Sports Brands 03:06 John’s Journey from Buffalo to Atlanta 05:52 Transitioning from Corporate to Entrepreneurship 08:47 Understanding Sports Culture and Fan Engagement 12:07 The Sharks Experience and Entrepreneurial Resilience 14:56 Building Relationships in Business 17:52 Working with Family: Balancing Business and Personal Life 20:55 Health, Family, and Stress Relief 23:53 The Meaning Behind Fuel BMC 27:02 The Discovery Process at Fuel BMC John Petri headshot [https://rebel-commerce-solutions-v1779739742.websitepro-cdn.com/wp-content/uploads/2026/05/john_perti_headshot-300x300.png] THE ENTREPRENEURIAL LEAP After years working in-house at major brands, John eventually launched Fuel BMC following a corporate layoff. That transition was not easy. At one point, John invested nearly everything into pursuing a major opportunity with the San Jose Sharks. Although the project did not fully materialize, the experience became a defining entrepreneurial lesson in resilience, risk, and persistence. That part of the conversation stood out to me because many entrepreneurs experience moments where belief has to outweigh certainty. RELATIONSHIPS DRIVE EVERYTHING Another major takeaway from this episode is how much John values relationships. Throughout the conversation, he repeatedly credits: * Mentors * Team members * Clients * Family * Partners for helping Fuel BMC grow. That relationship-first mindset also extends internally. John explains that he sees leadership as serving his team rather than managing them. In an agency world increasingly focused on automation and scale, that human approach feels refreshing. BUILDING AN AGENCY WITH FAMILY John also shared insights about building Fuel BMC alongside his wife. That part of the conversation was especially interesting because entrepreneurship and family life often become deeply interconnected. Rather than separating business and personal life completely, John views them as part of the same mission: * Building a business * Raising a family * Supporting a team * Creating something meaningful together That perspective gives the episode a very grounded feel beyond marketing strategy alone. AI, CREATIVITY, AND THE DISCOVERY PROCESS Toward the end of the episode, we discussed AI and creative workflows. John made an important point: AI is powerful, but it still requires strategy, direction, and human judgment. Even with advanced tools, successful creative work still depends on: * Understanding the audience * Building the right brief * Asking the right questions * Aligning with business goals As John puts it: “It all starts with a good brief.” JOHN PETRI LINKS: fuelbmc.com [https://www.fuelbmc.com/] LinkedIn [https://www.linkedin.com/in/johnapetri/]

22. Mai 2026 - 29 min
Episode Episode 48: From Fintech to Faith Tech – The Mind of a Modern Multipreneur Cover

Episode 48: From Fintech to Faith Tech – The Mind of a Modern Multipreneur

FROM FINTECH TO FAITHTECH: INSIDE THE MIND OF A MODERN MULTI-PRENEUR “Disney taught me how to develop teams.” That line from Roger Phipps stayed with me long after this conversation ended. In this episode of the Rebellious Times Podcast [https://www.rebelcommercesolutions.com/startup-podcast/], I sat down with Roger Phipps — a serial entrepreneur operating across FinTech, PropTech, AI, construction technology, communication strategy, and immersive faith-based virtual reality experiences. This wasn’t a typical startup conversation. Instead, we explored the mindset behind multi-preneurship, the realities of scaling companies, leadership lessons from Disney, and how AI is reshaping industries faster than most businesses realize. WHAT IS MULTI-PRENEURSHIP? Roger describes multi-preneurship as managing multiple businesses simultaneously. However, he explains it with a more memorable analogy: Entrepreneurship is jumping off one cliff and building your parachute on the way down. Multi-preneurship is jumping off multiple cliffs at the same time. That mindset has defined much of Roger’s career. THE PIVOT FROM CORPORATE LEADERSHIP TO ENTREPRENEURSHIP Before becoming an entrepreneur, Roger spent years in leadership roles at Fortune 100 and Fortune 500 companies. At one point, he believed he had reached the destination: * Executive leadership * Financial success * The dream home * Corporate achievement Then life changed. A major personal transition forced Roger to reevaluate what he wanted from work and life. That became the inflection point that pushed him into entrepreneurship. What followed was a rapid rise inside a FinTech startup focused on solving problems inside the credit union industry. EPISODE CHAPTERS 00:00 Introduction to Multi-preneurship 02:06 The Journey from Corporate to Entrepreneurship 05:57 Finding the Right Partners 11:07 Lessons from Disney Leadership 18:04 Current Ventures and AI Exploration 23:17 AI Adoption in Fortune 500 Companies 24:32 Transforming Industries with AI 27:34 The Real Estate Industry’s Complexity 30:02 The Role of Real Estate Agents 35:10 Integrating Faith and Technology 40:25 Experiencing the Bible in Virtual Reality Roger Phipps headshot [https://rebel-commerce-solutions-v1779739742.websitepro-cdn.com/wp-content/uploads/2026/05/roger_phipps_headshot-300x225.jpg] BUILDING A FINTECH BUSINESS BY SOLVING INDUSTRY PAIN POINTS Roger explains that the credit union space had been underserved technologically for years. Instead of building generic tools, the company focused specifically on the unique operational needs of credit unions: * Digital marketing * Software * Hardware * Cybersecurity * Digital branches The key insight was simple: Understand the industry deeply enough to solve problems others ignore. That focus helped the business scale rapidly. DISNEY LEADERSHIP LESSONS One of my favorite sections of the episode was Roger’s discussion about leadership training at Disney. Unlike many corporations, Disney focused on holistic leadership development: * Mental well-being * Physical health * Communication * Emotional intelligence * Team development Roger explained how Disney actively invested in helping leaders become better humans first — not just better managers. That philosophy heavily influenced how he later built and managed entrepreneurial teams. WHY MOST BUSINESSES STILL STRUGGLE WITH AI The AI section of this conversation was especially interesting. Roger argues that only a small percentage of Fortune 500 companies are using AI effectively today. The reason? Most businesses struggle to diagnose their own inefficiencies. Instead of simply adding AI features to existing systems, Roger believes businesses should rethink workflows entirely from the ground up. One major theme throughout the episode: AI should enhance human capacity — not simply replace people. REAL ESTATE TECHNOLOGY IS STILL BROKEN Roger also discussed how industries like: * Real estate * insurance * construction * healthcare have fallen behind technologically. One of the projects he is working on uses AI-powered video and audio analysis to automate property inspections and asset management workflows. Instead of replacing workers, the goal is to eliminate repetitive manual tasks and increase operational capacity. That distinction matters. FAITH MEETS TECHNOLOGY Toward the end of the conversation, Roger shared one of his most fascinating projects: A virtual reality Bible experience. The idea is to allow users to immerse themselves visually inside biblical environments while reading scripture. Using VR technology, users can: * Explore historical environments * Experience biblical scenes visually * Participate in remote Bible studies * Better understand historical context The project combines: * Faith * archaeology * education * immersive technology in a surprisingly thoughtful way. FINAL THOUGHTS This episode was one of the most wide-ranging conversations I’ve had on the podcast so far. We covered: * entrepreneurship * AI * leadership * team culture * real estate * faith * virtual reality * communication strategy and what it really means to build multiple businesses at once. Roger’s story is a reminder that entrepreneurship is rarely linear. ROGER PHIPPS LINKS: www.vpohomes.com [https://www.vpohomes.com/] www.prezaid.com [https://www.prezaid.com] www.projectaidra.net [https://www.projectaidra.net] www.myvrbible.com [https://www.myvrbible.com] LinkedIn [https://www.linkedin.com/in/rogerphippsmba/]

19. Mai 2026 - 1 h 0 min
Episode S&L6: From Argentina to Miami: Building a Relationship-First Logistics Business Cover

S&L6: From Argentina to Miami: Building a Relationship-First Logistics Business

HOW RELATIONSHIP-FIRST LOGISTICS HELPED OLR SERVICES GROW THROUGH CRISIS AND CHANGE “We are very proud that we have the human touch.” That line from Maria Rigotti captures the spirit of this fun conversation. In this episode of the Rebellious Times Podcast [https://www.rebelcommercesolutions.com/startup-podcast/], I sat down with Maria Rigotti, CEO of OLR Services, to discuss entrepreneurship, logistics, immigration, family business, and the importance of building relationships during uncertain times. This conversation goes beyond freight and warehousing. Instead, it becomes a story about resilience, trust, and the human side of business. FROM ARGENTINA TO MIAMI: BUILDING THE AMERICAN DREAM Maria moved from Argentina to the United States in 1995 with her husband. At the time, they were newly graduated and searching for opportunity. Unlike today, there was no Google or easy access to information. As a result, starting over in a new country required significant risk and determination. However, Maria and her family built a business through persistence, adaptability, and long-term thinking. That entrepreneurial journey is a central part of this episode. WHAT OLR SERVICES ACTUALLY DOES OLR Services operates as a third-party logistics provider (3PL). However, Maria explains that the business is far more than trucking or warehousing. Instead, the company provides full-service logistics support for international brands entering the US market. Their services include: * Warehousing * Product inspection * Distribution * Import guidance * Fulfillment support The company also focuses heavily on flexibility and customer relationships. Unlike larger providers, OLR Services works with both small and large customers. As a result, growing businesses receive support that is often difficult to find elsewhere. EPISODE CHAPTERS 00:00 Introduction to Maria Rigotti and Her Journey 03:11 The Logistics Business: OLR Services Overview 06:05 Navigating Challenges in the Logistics Industry 08:52 The Impact of COVID-19 and Tariffs on Business 12:03 Entrepreneurship: Lessons Learned and Advice 15:02 Family Business Dynamics and Experiences 17:56 World Cup Perspectives: Argentina vs. England 21:06 Reflections on Political History and Its Impact 24:07 Closing Thoughts and Future Aspirations Maria Rigotti headshot [https://rebel-commerce-solutions-v1779739742.websitepro-cdn.com/wp-content/uploads/2026/05/maria_rigotti_headshot-300x300.jpg] GROWING THROUGH COVID AND TARIFF DISRUPTION The logistics industry has faced enormous disruption over the last several years. COVID created both challenges and opportunities. Because supply chains were under pressure, logistics providers became essential infrastructure. Later, tariffs created another major shift. Maria explains that many customers stopped importing products entirely, especially within electronics. Therefore, OLR Services had to reinvent parts of the business and expand into new industries. That included: * Cosmetics * Construction products * Industrial equipment * Machinery parts Instead of panicking, the company adapted. This section of the conversation contains valuable lessons for entrepreneurs navigating uncertainty. WHY FAMILY BUSINESS STILL MATTERS One of my favorite parts of this episode was hearing Maria talk about working alongside her husband, son, sister, and extended family. Family businesses come with challenges. However, they also create deep trust and alignment. Maria describes the business as a shared journey where both success and hardship are experienced together. That perspective feels increasingly rare in modern business culture. BUILDING BRIDGES BETWEEN THE UK AND ARGENTINA Toward the end of the episode, Maria and I discussed the Falklands / Malvinas conflict and how political decisions can divide ordinary people. Although the subject remains emotional for both Argentina and England, the conversation focused on something bigger: Relationships between people matter more than political narratives. Maria reflected on how the war affected Argentine families and young soldiers. Meanwhile, I shared personal memories from the British side. Despite different perspectives, the discussion became an example of respectful dialogue and human connection. Just a small conversation to help bring people together in a divided world. Maria Rigotti links: olrservices.us [https://olrservices.us/] LinkedIn [https://www.linkedin.com/in/maria-alejandra-rigotti-5406185a/]

13. Mai 2026 - 23 min
Episode Episode 47: Before the Hurricane Hits – Why Most Homeowners Aren’t Insurance Claim Ready Cover

Episode 47: Before the Hurricane Hits – Why Most Homeowners Aren’t Insurance Claim Ready

WHY INSURANCE CLAIMS PREPARATION MATTERS BEFORE DISASTER STRIKES “Most homeowners aren’t insurance claim ready.” That line from Jennifer Taylor says a lot. In this episode of the Rebellious Times Podcast [https://www.rebelcommercesolutions.com/startup-podcast/], I sat down with Jennifer, Founder and CEO of ClaimReady, to discuss why insurance claims preparation is something most homeowners overlook until it is too late. The conversation explores how homeowners can better understand their coverage, avoid costly surprises, and prepare for disasters before they happen. MOST HOMEOWNERS DO NOT FULLY UNDERSTAND THEIR COVERAGE Insurance policies are complicated. In many cases, homeowners assume they are fully covered. However, policies often contain exclusions, limitations, and changing terms. As a result, people only discover gaps in coverage after a disaster occurs. Jennifer explains that reviewing policies regularly is essential. Otherwise, homeowners risk finding themselves underinsured during major claims. THE ROLE OF PUBLIC ADJUSTERS Many people are unfamiliar with public adjusters. Unlike insurance company adjusters, public adjusters advocate for homeowners during the claims process. Because of this, they can play a critical role after disasters such as: * Hurricanes * Floods * Fires * Major home damage Jennifer shares insights into how these professionals help homeowners navigate complex claims and negotiate fair outcomes. EPISODE CHAPTERS 00:00 Introduction to ClaimReady and Jennifer Taylor 03:11 Understanding Insurance Coverage and Claims 06:07 The Role of Public Adjusters 08:56 Challenges Faced by Homeowners After Disasters 11:57 Navigating Insurance Policies and Coverage Changes 15:03 How ClaimReady Works 18:02 Personal Experiences with Home Renovation 24:03 Advice for Homeowners on Insurance Jennifer Taylor [https://rebel-commerce-solutions-v1779739742.websitepro-cdn.com/wp-content/uploads/2026/05/Jennifer-headshot-200x300.jpg] WHY PREPARATION MATTERS BEFORE DISASTER HAPPENS One of the biggest themes in this episode is preparation. Most homeowners only think about insurance after something goes wrong. However, Jennifer argues the opposite approach is far more effective. Planning ahead allows homeowners to: * Understand their coverage * Identify policy gaps * Estimate rebuilding costs * Reduce stress during emergencies As a result, they are far better positioned when disasters occur. HOW CLAIMREADY HELPS HOMEOWNERS ClaimReady was built to simplify insurance preparation. The platform helps homeowners better understand: * Coverage levels * Policy changes * Potential risks * Insurance needs In addition, ClaimReady includes tools designed to make policy reviews easier and more accessible. Because insurance language can be confusing, simplifying the process is valuable for homeowners. LESSONS FROM HOME RENOVATION AND REAL LIFE Jennifer also shares personal experiences renovating homes. These experiences reinforced how important it is to properly understand coverage and replacement costs. For example, renovation expenses can increase significantly over time. Therefore, older coverage estimates may no longer be accurate. This practical perspective makes the conversation especially relatable. ADVICE FOR HOMEOWNERS One message comes through clearly in this episode: Do not wait until disaster strikes to review your insurance. Instead: * Review policies annually * Understand exclusions * Ask questions * Plan proactively Although insurance is rarely exciting, being prepared can make a major difference when problems arise. Jennifer Taylor links: claimreadyapp.com [https://claimreadyapp.com/policy] LinkedIn [https://www.linkedin.com/in/jennifer-taylor-46717642/]

11. Mai 2026 - 26 min
Super gut, sehr abwechslungsreich Podimo kann man nur weiterempfehlen
Super gut, sehr abwechslungsreich Podimo kann man nur weiterempfehlen
Ich liebe Podcasts, Hörbücher u. -spiele, Dokus usw. Hier habe ich genügend Auswahl. Macht 👍 weiter so

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