The Future of Convenience

Bowser Bean’s Haydn Tierney on How Coffee, Food, and Consistency Drive Growth

Bowser Bean Managing Director Haydn Tierney joins Dan Munford to discuss how the Australian retailer built a strong regional convenience brand around premium coffee, quality food, and customer experience. With special guest: Haydn Tierney, Managing Director, Bowser Bean/Vantage Fuels Pty Ltd Hosted by: Dan Munford

Matt Keogh Explains Why 7-Eleven Australia Bets Big on Gen Z

7-Eleven Australia’s Chief Commercial Officer Matt Keogh joins host Dan Munford to discuss how the retailer is reshaping its strategy around Gen Z, food-led growth, and digital innovation. He shares plans for major store expansion alongside a strong omnichannel offer and an increased focus on fresh, trend-driven food ranges. The conversation also explores how technology and changing consumer habits are driving the next phase of convenience retail in Australia. With special guest: Matt Keogh, Chief Commercial Officer, 7-Eleven Australia Hosted by: Dan Munford

Centra’s Cormac Dawson on Blending Local Insight with National Scale at Centra

Ireland’s Centra is evolving beyond traditional convenience, combining local retail expertise with national scale to meet changing customer expectations. Cormac Dawson shares how the brand is driving growth through foodvenience, operational efficiency, and a strong community connection. From coffee innovation to next-generation store formats, discover how Centra is shaping the future of convenience retail. With special guest: Cormac Dawson, Sales Director, Centra Hosted by: Dan Munford and Carolyn Schnare Related Links: Centra Deli Drama: https://www.youtube.com/playlist?list=PLlEE_dmAuCfEIARb3RuZqrUrv6uq59B4d

DMALL CEO Marcus Spurrell on What the West Can Learn From China’s Agentic Commerce

DMALL in China is redefining how technology powers retail, from AI-driven pricing to unified commerce platforms. DMALL CEO Marcus Spurrell explores how agentic commerce, real-time data and digital ecosystems are transforming the retail landscape with hosts Martin Bailie, founder and CEO of MWB Advising, and Carolyn Schnare. Find out what Western retailers can learn from China’s rapid pace of innovation. With special guest: Marcus Spurrell, CEO, DMALL Hosted by: Carolyn Schnare and Martin Bailie Related Links: See Wumart and DMALL's entry profile in the Insight 'Smartest Store in the World:' competition https://www.globalconvenience.com/smart/entries/wumart-xueqing-road-store-beijing-china/

Brett Barclay on Australia’s Convenience Channel

Recorded live at the AACS Connect 26 Summit in Sydney, host Dan Munford is joined by Brett Barclay, director at CMA. Hear the latest data shaping Australia’s convenience channel from tobacco disruption and beverage growth to emerging impacts from GLP-1 and shifting consumer spend, Barclay offers a clear view of the pressures and opportunities ahead. With special guest: Brett Barclay, Director, CMA Hosted by: Dan Munford